2012 Audi Q5

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

The risk

The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

The remedy

Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

Volkswagen Group of America, Inc. · up to 5,987 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

The risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The remedy

Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

The risk

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

The remedy

Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Volkswagen Group of America, Inc. · up to 234,057 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Volkswagen Group of America, Inc. · up to 143,214 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

The risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 659,493 vehicles across all model years covered

The defect

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

The risk

SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

The remedy

VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

VOLKSWAGEN OF AMERICA, INC · up to 13,172 vehicles across all model years covered

crash · towed · 49,000 miles

TL* THE CONTACT OWNED A 2012 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER BECAME DISTRACTED AND CRASHED ONTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11064590. Filed by an owner and not verified by NHTSA or by us.

crash · towed

I had an accident on 4/15/2024. I blacked out and ran into an oak tree but none of my airbags deployed.

NHTSA complaint 11586039. Filed by an owner and not verified by NHTSA or by us.

crash

WAS PULLING INTO MY PARKING SPOT AT WORK (SLOWING DOWN, STEPPING ON BRAKE) WHEN CAR SUDDENLY ACCELERATED TO WIDE OPEN THROTTLE. I PRESSED HARD ON THE ON BRAKE, IT WOULD NOT STOP. IT WAS BUCKING LIKE A BRONCO. IT WENT OVER THE CURB, ACROSS THE SIDEWALK. BY THEN I WAS STANDING ON THE BRAKE WITH BOTH FEET. IT TOOK OUT A 3-FT. TALL LIGHT ON THE LAWN BEFORE I THREW IT INTO NEUTRAL AND STOPPED IT.

NHTSA complaint 11062177. Filed by an owner and not verified by NHTSA or by us.

towed · 130,700 miles

The contact owns a 2012 Audi Q5. The contact stated while driving approximately 70 MPH, the vehicle started violently shaking. The contact stated that the Electronic Power Control (ECP) and check engine warning lights were illuminated. The vehicle started losing motive power and was pulled over out of the roadway. The vehicle was then towed to the local dealer where it remained. The vehicle diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,700.

NHTSA complaint 11460579. Filed by an owner and not verified by NHTSA or by us.

Unknown

NHTSA complaint 11737442. Filed by an owner and not verified by NHTSA or by us.

The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the Audi service ref repairs, and was told it would take three months, before the service department could look at and repair my vehicle, as they were backed up with repairs. I ordered a new sunroof windshield and did a self repair and calibration. I followed up with Audi, advising of the incident, and …

NHTSA complaint 11691013, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking

NHTSA complaint 11685033. Filed by an owner and not verified by NHTSA or by us.

160,000 miles

The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site and driving 10 MPH, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact jumped-started the vehicle, and after entering the freeway, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. The failure persisted until the contact arrived at the residence. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle remained unrepaired for several days. The contact went to pick up the vehicle, and the independent mechanic …

NHTSA complaint 11679877, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Low oil pressure

NHTSA complaint 11649062. Filed by an owner and not verified by NHTSA or by us.

Oil leaking excessively + low oil pressure.

NHTSA complaint 11649063. Filed by an owner and not verified by NHTSA or by us.