CSR

Audi · NHTSA safety record

2015 Audi A4 Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

3

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2015 Audi A4 Allroad have filed 25 safety complaints with NHTSA between December 2014 and August 2019. The most complained-about system is the engine, named in 6 of them (24%). The typical failure was reported at 30,000 miles, the median across the 20 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

ENGINE AND ENGINE COOLING:COOLING SYSTEM

18V229000 · April 11, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
The risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Volkswagen Group of America, Inc. · up to 342,867 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

17V622000 · October 5, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
The risk
The melted wires can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

Volkswagen Group of America, Inc. · up to 216,913 vehicles across all model years covered

ENGINE AND ENGINE COOLING:COOLING SYSTEM

17V002000 · January 3, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
The risk
If the coolant pump overheats, it can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Volkswagen Group of America, Inc. · up to 342,867 vehicles across all model years covered

AIR BAGS

14V667000 · October 24, 2014

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
The risk
If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
The remedy
Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.

Volkswagen Group of America, Inc. · up to 101,938 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ENGINE 6 24%
POWER TRAIN 5 20%
ELECTRICAL SYSTEM 4 16%
AIR BAGS 3 12%
ENGINE AND ENGINE COOLING 3 12%
STEERING 3 12%
FUEL/PROPULSION SYSTEM 2 8%
UNKNOWN OR OTHER 2 8%
BACK OVER PREVENTION 1 4%
SEAT BELTS 1 4%
STRUCTURE 1 4%
WHEELS 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 13.

2014 2018 2019
2014 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 42,000 miles

TAKATA RECALL OR NHTSA CAMPAIGN ID 14V66700 I WAS IN AN ACCIDENT JULY 13 2018. MY CAR'S AIRBAGS DID NOT DEPLOY, 3 OTHER CARS INVOLVED IN THE ACCIDENT AIRBAGS DID DEPLOY. FIREMAN AT THE SCENE TOLD ME "THERE IS A RECALL ON YOUR CAR, DID YOU KNOW?" MY MARKET VALUATION REPORT AS MY CAR WAS TOTALED, STATES THERE IS A RECALL ON THIS CAR. IT STATES DUE TO AN IMPROPER ALGORITHM IN THE AIRBAG CONTROL MODULE, IF A CRASH NECESSITATES DEPLOYMENT OF THE SIDE AIRBAGS, A SECOND IMPACT TO THE FRONT OF THE VEHICLE MAY NOT COMMAND THE FRONT AIR BAGS TO ALSO DEPLOY AND AS A CONSEQUENCE FURTHER STATES, IF THE FRONT AIR BAGS DO NOT DEPLOY IN THE EVENT OF A SECONDARY IMPACT TO THE FRONT OF THE VEHICLE, THERE IS

NHTSA complaint 11122003, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 3,800 miles

I WAS DRIVING 65MPH ON THE FREEWAY WHEN ANOTHER CAR SWERVED AND CRASHED INTO THE PASSENGER SIDE OF MY CAR, THEN SENDING ME INTO THE CEMENT DIVIDING WALL ON THE DRIVER'S SIDE AT 65MPH. BOTH SIDES OF MY CAR, AND THE FRONT OF MY CAR WERE BADLY DAMAGED. IT WAS A VERY VIOLENT CRASH BUT NOT ONE OF MY AIR BAGS WENT OFF. MY INSURANCE COMPANY HAS TOTALED MY CAR. I HAVE LEARNED THAT THERE WAS A RECALL FOR THE AIRBAGS NOT DEPLOYING IN A CRASH BUT I NEVER RECEIVED A NOTICE REGARDING THE RECALL. *TR

NHTSA complaint 10662269. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 32,000 miles

MY CAR WAS INVOLVED IN AN ACCIDENT ON OCTOBER 11, 2018 IN BALTIMORE CITY. ANOTHER CAR MADE AN ILLEGAL LEFT TURN IN FRONT OF ME WHEN I HAD THE GREEN LIGHT AND MY CAR HIT THE PASSENGER SIDE OF THE OTHER CAR. I WAS GOING AT LEAST 30 MILES/HR AND HAD NO OPPORTUNITY TO BRAKE OR SWERVE. MY CAR WAS DISABLED, THERE WAS ENGINE OIL LEAKING AND THE CAR HAD TO BE TOWED. NONE OF THE AIRBAGS DEPLOYED DURING THIS ACCIDENT. I HAVE REPORTED THIS TO AUDI USA AND RECEIVED A COMPLAINT # 181561250 THE CAR IS NOW AT GERBER COLLISION & GLASS IN JESSUP, MARYLAND.

NHTSA complaint 11140093. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

3,500 miles

UNINTENDED ACCELERATION WHILE TRAVELING AMID TRAFFIC ON BUSY HIGHWAY SEE ATTACHED DESCRIPTION

NHTSA complaint 11245805. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

30,000 miles

THE VEHICLE ROLLS FORWARD WHILE FACING A DOWNHILL, AFTER SHIFTING INTO REVERSE.

NHTSA complaint 11240978. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2015 AUDI A4. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASAONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

NHTSA complaint 11204614. Filed by an owner and not verified by NHTSA or by us.

STEERING

97,000 miles

I NOTICED THE STEERING STARTED GETTING HARD TO TURN. I TOOK TO AUDI DEALER THEY SAID IT WAS FINE. I SAID NOT I KNOW MY CAR. ON THE HIGHWAY 2 WEEKS LATER ENTERING A CURVE AT HIGH MPH THE CAR WOULDN'T TURN. I TAPPED BRAKES SEVERAL TIMES AND FINALLY WITH 2 HANDS I COULD TURN AROUND CURVE. VERY SCARY AND BARELY MADE TURN. I PROCEEDED TO HOME BUT AT A TURN I STARTED THE TURN AND THE STEERING AGAIN STIFFENED SO HARD IT SENT ME TOWARDS THE CROSSWALK AND LUCKILY THE BRAKES STOPPED ME INCHES FROM HITTING A BOY ON HIS BIKE. I KEPT HITTING BRAKES AND FINALLY THE WHEEL RELEASED THE TENSION. I DROVE HOME AND LEFT IT UNTIL I GOT AN APPOINTMENT AT AUDI DEALER. I CAREFULLY DROVE IT DOWN TO DEALER AND HALF

NHTSA complaint 11190884, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

43,372 miles

AUDI SAFETY RECALL 19N4-ELECTRIC (AFTER RUN) COOLANT PUMP. I HAVE BEEN WAITING NOW ABOUT 6 MONTHS FOR A NEW PUMP TO BE AVAILABLE FROM AUDI TO REPLACE THE DEFECTIVE COOLING PUMP, THAT IS TO COOL THE TURBOCHARGER AFTER THE ENGINE IS TURNED OFF. I WAS TOLD, IN WRITING AND OVER THE PHONE BY AUDI, THAT THIS REPLACEMENT WOULD BE DONE BY THE END OF 2018. TODAY WHEN I CALLED AUDI THEY WILL ONLY SAY IT IS TO BE COMPLETED BY THE END OF 2019. NOT HAVING THE AFTER RUN PUMP PROPERLY COOLING THE TURBOCHARGER CAN CAUSE DAMAGE TO THE TURBOCHARGER AND THAT CAN BE VERY COSTLY TO REPAIR. ALSO, IF I WANT TO SELL OR TRADE IN THIS CAR NOW, WITH OUT THE REPLACEMENT PUMP, THE VALUE OF THE CAR IS WORTH LESS AND I

NHTSA complaint 11176209, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

69,764 miles

BUCKLE ON FRONT PASSENGER SEAT WOULD NOT LATCH. DEALER SAID IT WAS DEFECTIVE AND I HAD TO PAY $250.80 TO REPLACE. BUCKLE WAS REPLACED DEC. 17, 2018

NHTSA complaint 11173409. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A4 Allroad

Model year Complaints Recalls Deaths
2020 30 1
2018 9 3
2017 31 5
2016 14 3
2014 46 4
2013 86 4

Other 2015 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst