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Audi · NHTSA safety record

2015 Audi Q7

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 44 safety complaints about the 2015 Audi Q7 with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 2 recall campaigns are open against it, covering equipment and the gasoline fuel system.

The most complained-about system is the engine, named in 12 complaints, 27% of the total. The typical failure was reported at 53,500 miles, the median across the 23 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2015 to August 2025 · How this is counted

What is on file

44 complaints on file

44

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 12 · 27%
FUEL/PROPULSION SYSTEM 7 · 16%
UNKNOWN OR OTHER 6 · 14%
POWER TRAIN 4 · 9%
SERVICE BRAKES 4 · 9%
VEHICLE SPEED CONTROL 4 · 9%
AIR BAGS 3 · 7%
STRUCTURE 3 · 7%
ELECTRICAL SYSTEM 2 · 5%
EXTERIOR LIGHTING 2 · 5%
STEERING 2 · 5%
VISIBILITY/WIPER 2 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 44.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 7.

8 6 4 2
15 16 17 18 19 20 21 22 23 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2015 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2015 Audi Q7, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 18.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

EQUIPMENT:OTHER:LABELS

23V086000 · February 15, 2023

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

Volkswagen Group of America, Inc. · up to 12,100 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

17V298000 · May 3, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

Volkswagen Group of America, Inc. · up to 240,487 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 70,000 miles

The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The

NHTSA complaint 11431622, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0

NHTSA complaint 11682233. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver out of the way. I checked and the whole arm broke, not the wiper blade. The drivers side is fine. I read that this is a common issue and that many drivers have had the exact issue on the same side. This spans over several years. I saw from 2008 Q7 to 2016.

NHTSA complaint 11659445. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.

NHTSA complaint 11658348. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

60,000 miles

The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired

NHTSA complaint 11545901, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

92,000 miles

The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of the vehicle. There was no warning light illuminated. The contact stated that water had been leaking on the driver's side and on the passenger's side foot well for over a year. The contact stated that she had contacted an unknown dealer and was informed that water was leaking due to A/C condensation. The contact stated that the failure had been reoccurring intermittently, and would cause her foot to

NHTSA complaint 11536271, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Audi Denied Emissions Warranty for covered item.

NHTSA complaint 11517991. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q7

Model year Complaints Recalls Deaths
2025 16 2 —
2023 16 3 —
2022 20 3 —
2021 75 9 —
2020 28 5 —
2019 62 4 —
2018 143 3 —
2017 319 7 —
2014 45 2 —
2013 43 3 —
2012 29 4 —
2011 23 4 —
2010 29 3 —

Other 2015 Audi models

Q5 99 A3 93 A3 Cabriolet 87 S3 53 A8 31 A4 Allroad 25 Q3 23 A6 22

Complaints on file, same model year.

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst