CSR

Audi · NHTSA safety record

2025 Audi Q7

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2025 Audi Q7 have filed 14 safety complaints with NHTSA between October 2024 and July 2026. The most complained-about system is the electrical system, named in 4 of them (29%).

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V900000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 356,894 vehicles across all model years covered

SEAT BELTS:FRONT:ANCHORAGE

25V777000 · November 12, 2025

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
The risk
A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.

Volkswagen Group of America, Inc. · up to 61 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

ELECTRICAL SYSTEM 4 29%
FORWARD COLLISION AVOIDANCE 4 29%
LANE DEPARTURE 3 21%
UNKNOWN OR OTHER 3 21%
BACK OVER PREVENTION 2 14%
EXTERIOR LIGHTING 1 7%
POWER TRAIN 1 7%
SERVICE BRAKES 1 7%
VEHICLE SPEED CONTROL 1 7%
VISIBILITY/WIPER 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · crash

4/30/26 I came home, parked in my driveway, got out of the car and opened the left back door to get my handicapped son out of the car. He wanted his talker from his backpack(he is nonverbal), so I sat next to him on the back seat and gave him the talker. Then I got out of the car and helped him to get out, closed the left rear door and turned towards my house holding his hand. At that point my mother who got out of the house because she saw us coming started yelling that the car is moving. I jumped, opened the driver door put my right leg inside trying to stop it but by then the car had already hit my fence right where we have a gate. The gate unlatched and opened and the car got then stuck

NHTSA complaint 11754011, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
WHile trying to park 2025 Q7 the vehicle accelerated without warning and adaptive cruise flashed quickly then disappeared. I was the driver and had a passanger along. THis incedent repeated itself within 30 mins. I am not comfortable driving the car..

NHTSA complaint 11726270. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Start/Stop button will not start the engine at times. May take several attempts before engine will start. Had to have Audi Roadside Assist come to my location to get the vehicle car started. Drove vehicle to nearest dealer with the "engine light" illuminated. Was advised that Audi has a software update that needs to be installed. Update was supposed to drop by week 10 of 2026 but it is still not available as of week 12. Audi and the dealer cannot provide a resolution after vehicle has been in shop for 3 weeks. Was told that I could pick up the car since they did not see it as a safety issue, but if the vehicle if often unable to start why would one trust driving it?

NHTSA complaint 11725077. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I own a 2025 Audi Q7 and have experienced repeated malfunctions related to the vehicle’s driver assistance and safety systems. The vehicle frequently displays warnings such as “Driving Assist Not Available” and other safety system errors. These issues started while the vehicle was still relatively new and have continued intermittently. The warnings appear while driving and indicate that important driver assistance systems are not functioning properly. I have taken the vehicle to the dealership multiple times for inspection. However, the dealership often reported that they could not duplicate the problem or that no fault codes were found. Despite this, the warnings continue to appear and the

NHTSA complaint 11724319, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
New Audi Q7 only 1,392 miles driven, front brake failed, Audi NOT willing to remedy under warranty claiming unsubstantiated brakes overheated due to excessive braking ? Clearly manufacturer fault and serious safety hazard - no support from Audi Grapevine

NHTSA complaint 11708002. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle has adaptive cruise control with something called "predictive control." The occurrence happened on I-40 in New Mexico with a 75mph speed limit. I went to pass a semi and a pickup truck followed me into the passing lane. Both lanes were clear ahead for at least a tenth of a mile. As I got to the front of the semi, we reached an exit off the right lane. The Q7 slammed on the brakes - not slowed down, it literally slammed on the brakes. Luckily I reacted to hit the gas pedal to override the cruise control and the pickup truck driver reacted by slamming on his brakes. But a simple pass could have resulted in a disastrous accident solely because of the vehicle. I had some of these

NHTSA complaint 11699724, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q7

Model year Complaints Recalls Deaths
2023 16 3
2022 18 3
2021 69 9
2020 26 5
2019 61 4
2018 141 3
2017 317 7
2015 44 2
2014 45 2
2013 41 3
2012 29 4
2011 23 4
2010 29 3

Other 2025 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst