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Audi · NHTSA safety record

2025 Audi S5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2025 Audi S5 with the US government. Of those, 1 person was injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts.

The most complained-about system is the electrical system, named in 5 complaints, 45% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2025 to September 2026 · How this is counted

What is on file

11 complaints on file

11

Complaints

0

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 5 · 45%
FORWARD COLLISION AVOIDANCE 5 · 45%
LANE DEPARTURE 5 · 45%
ENGINE 2 · 18%
SERVICE BRAKES 2 · 18%
BACK OVER PREVENTION 1 · 9%
SUSPENSION 1 · 9%
UNKNOWN OR OTHER 1 · 9%
VEHICLE SPEED CONTROL 1 · 9%
WHEELS 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 7.

8 6 4 2
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Audi S5. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SEAT BELTS:REAR/OTHER:RETRACTOR

25V899000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk
An improperly secured child seat can increase risk of injury during a crash.
The remedy
Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 27,768 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

25V638000 · September 24, 2025

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
The risk
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.

Volkswagen Group of America, Inc. · up to 1,042 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured

I was making a left hand turn at an intersection with no cars in immediate proximity to my car and the emergency braking system activated violently causing the car to shut off. The pre sense light came on the dashboard. This happened 3 different times. I went to Freehold Audi and they stated the pre sense was doing its job. I reported this to Audi Headquarters last week and a report was written. Other electrical issues started happening, the lane change sensor was going off randomly, the windshield wipers were going off randomly. I traded the car in yesterday to Lexus of Eatontown. They said they were going to sell the Audi retail, I’m thinking to the auction. The car has less than 10,000

NHTSA complaint 11745428, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: WARNING
I am filing this safety complaint regarding my 2025 Audi S5, VIN [XXX]. Since taking delivery on [XXX], the vehicle has experienced repeated and intermittent malfunctions involving the driver-assistance and steering systems. On numerous occasions, the Lane Departure Warning/Lane Assist system has applied unexpected and excessive steering input. When attempting to change lanes, including while using the turn signal, the vehicle has at times attempted to steer back toward the original lane. The system has also made intrusive steering corrections while I am already traveling within my lane. These events can be unpredictable and create concern that the vehicle may unexpectedly alter my intended

NHTSA complaint 11762424, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
The Lane Keep Assist system will randomly attempt to steer into the shoulder or oncoming lane. This requires rapid correction from the driver to maintain travel within the lane. The most recent incident attempted to steer the vehicle into an oncoming school bus. Multiple repair attempts have been made by three dealers, the third of which performed a camera cleaning and ADAS calibration which was not covered under either the new vehicle warranty or the extended service contract despite being within the terms of both. The first dealer declined to test the vehicle, stating they did not have the necessary equipment to attempt a repair. The second declined to reproduce any of the issues noted at

NHTSA complaint 11760860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
all driver assistance features shut down randomly when starting vehicle for at least 45 minutes. had to drive vehicle without safety features to get home. without lane assist-fwd collision-side collision alert-rear traffic alert etc make vehicle difficult to drive and could result in accident. Dealer and Audi are aware of problem have tried to fix twice and tell me at present there is no fix. possible software update in future? Vehicle has not been inspected by insurance or anyone other than dealer. As stated above warning lights on dashboard screen flash all driver systems are not working. System resets after shutdown in 45 minutes or so, but randomly repeats sometimes two days in a row,

NHTSA complaint 11739679, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Since the day of delivery, this 2025 Audi S5 has experienced daily electronic and safety system failures. At least once per day, on startup, the vehicle throws 10 or more warning codes disabling safety-critical systems including blind spot monitoring, lane departure warning, forward collision avoidance, rear traffic alert, and adaptive lighting. These failures occur without warning and persist for varying durations before clearing on their own. Additionally, on 5 occasions the adaptive cruise control refused to activate, displaying a false "door open" warning with all doors and trunk confirmed closed. On 4 occasions the power trunk failed to latch using the electronic controls. The

NHTSA complaint 11733676, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

8,577 miles

The contact owns a 2025 Audi S5. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. There was no warning light illuminated. The vehicle failed to respond while attempting to drive. The vehicle was restarted after the failure. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the issue could be related to a lane switch failure. The approximate failure mileage was 8,577.

NHTSA complaint 11733376. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi S5

Model year Complaints Recalls Deaths
2020 25 4 —
2018 26 2 —
2012 10 1 —
2011 8 1 —

Other 2025 Audi models

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst