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Audi · NHTSA safety record

2019 Audi Q8

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 109 safety complaints about the 2019 Audi Q8 with the US government. Of those, 1 describes a crash, 2 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 44 complaints, 40% of the total. The typical failure was reported at 4,000 miles, the median across the 34 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2019 to September 2026 · How this is counted

What is on file

109 complaints on file

109

Complaints

1

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose by half year on year: 10 in the twelve months to 2026-Q2, against 6 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 44 · 40%
POWER TRAIN 43 · 39%
ENGINE 33 · 30%
STEERING 11 · 10%
FUEL/PROPULSION SYSTEM 10 · 9%
UNKNOWN OR OTHER 9 · 8%
VEHICLE SPEED CONTROL 6 · 6%
EXTERIOR LIGHTING 3 · 3%
SUSPENSION 3 · 3%
FUEL SYSTEM, GASOLINE 2 · 2%
LATCHES/LOCKS/LINKAGES 2 · 2%
SEAT BELTS 2 · 2%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 109.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 32.

36 27 18 9
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2019 Audi Q8, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.8%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

LANE DEPARTURE:SOFTWARE

26V125000 · March 4, 2026

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, Audi A7, and Audi A6 vehicles previously repaired under recall number 25V900. Due to a software error, the lane departure warning system may be deactivated.
The risk
The driver may be unaware that the lane departure warning system is deactivated and rely on a system that is not functional, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed March 13, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 6, 2026.

Volkswagen Group of America, Inc. · up to 1,620 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V900000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 356,894 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

22V516000 · July 20, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Volkswagen Group of America, Inc. · up to 49,443 vehicles across all model years covered

STEERING

20V149000 · March 16, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
The risk
A sudden loss of loss of steering control may increase the risk of a crash.
The remedy
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Volkswagen Group of America, Inc. · up to 229 vehicles across all model years covered

SUSPENSION:FRONT:SHOCK ABSORBER

19V114000 · February 20, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Volkswagen Group of America, Inc. · up to 34 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · crash · towed · 12,000 miles

SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.

NHTSA complaint 11267036. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023

NHTSA complaint 11501175. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine overheated and dash warning light did not illuminate until coolant was completely overheated. i followed the light, pulled off the road and let the engine idle until the light when away as directed and proceeded to drive approx 10 miles total distance to work from first warning light to full engine failure with electrical system failure due to being melted and three of my cylinders were misfiring. Audi states i need a full engine replacement at my expense and is not taking ownership of failed warning system. Engine for car quoted 25-30k for replacement. total car value with approx. 80k miles is 17k. Absolutely ridiculous.

NHTSA complaint 11766823. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I own a 2019 Audi Q8 3.0 TFSI that has been regularly maintained and serviced through authorized Audi dealerships. The abnormal engine ticking/knocking did not suddenly begin at 91,000 miles. A similar noise could be heard earlier, but it was not identified by Audi service as an internal engine/piston problem. Because the vehicle continued to be serviced by Audi, I believed the sound was related to the fuel injectors or normal engine operation. At approximately 91,000 miles, the noise became noticeably worse. At 91,623 miles, Audi San Jose diagnosed the knocking as related to the engine pistons, classified it as requiring “IMMEDIATE ATTENTION,” opened Audi TAC case SF-1690700, and confirmed

NHTSA complaint 11760510, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I have experienced multiple events in which the there is a central locking system malfunction which renders the fob, door lock button, and at times, the door handle nonfunctional and effectively traps occupants in the vehicle.

NHTSA complaint 11742553. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My car is a 2019 Audi Q8 3.0L V6 with only 41,831 miles. My emergency light went on and I brought it my locat Audi Dealer. The inspection revealed that the coolant pump was leaking internally, contaminating the entire vacuum system with coolant. This is not a maintenance failure or the result of owner neglect. It is a well-documented, inherent design defect in the EA839 3.0T engine platform that powers the 2019 Q8, a defect that Audi of America has acknowledged through multiple Technical Service Bulletins. Specifically, the EA839 water pump uses a vacuum-operated diaphragm to control coolant flow. When the pump's internal seals fail — as they predictably do — coolant migrates directly into

NHTSA complaint 11736636, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I own a 2019 Audi Q8. The vehicle was in the dealership’s possession for approximately three (3) weeks for service. During that time, I was not informed of any significant mechanical concerns or issues. After retrieving the vehicle, it displayed an oil pressure warning while in operation. I immediately returned the vehicle to the dealership for evaluation. At that time, the dealership added oil (“topped off” the vehicle) and released it back to me without identifying or addressing the underlying cause of the warning. Following this, I made multiple attempts to have the vehicle properly diagnosed. I experienced difficulty obtaining assistance, including calls being disconnected, and I was

NHTSA complaint 11734916, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
- Vehicle: 2019 Audi Q8, VIN [XXX] - Recall: Campaign 25V900 (90TV), Rearview Camera Software - Dealer: Audi Marin, 700 Francisco Blvd W, San Rafael CA, BAR# XXX - What happened: Recall attempted April 1, 2026. Technician logged Error 005A — communication failure with front driver assistance — on RO #XXX. Vehicle returned with rearview camera non-functional and driver assistance systems unavailable. - Current status: Dealer claims recall was performed. Rearview camera remains non-functional. The specific defect the recall addresses is present in the vehicle. - Dealer conduct: Dealer is attempting to charge $345 diagnostic fee for damage introduced during the recall attempt, claiming fault

NHTSA complaint 11731959, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q8

Model year Complaints Recalls Deaths
2024 23 3 —
2021 30 7 —
2020 28 3 —

Other 2019 Audi models

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst