Recall · 23V842000
Volkswagen Group of America recalled 7 models over electrical system
93,196
Vehicles covered
7
Models
24
Model years
December 13, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- The defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- What it can cause
- An overheated outlet or charging cable can increase the risk of a fire.
- What the dealer does
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 93,196 vehicles this is a bigger campaign than 92% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2024, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the electrical system 17 times before this, most recently in September 2023 as 23V613000. That is not evidence the earlier repair failed.
This site holds the complaint record for 15 of the 24 model years the campaign names. Their owners have filed 394 complaints with NHTSA, 117 of them before this campaign was filed. 170 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2019, 4 years before this filing.
The vehicles on this campaign carry 40 other recalls published here, the newest being: 25V900000 (back over prevention), 25V294000 (engine), 25V227000 (air bags), 25V201000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on December 13, 2023 as campaign 23V842000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-13.
Independent developer and analyst