Recall · 23V881000
Daimler Vans USA recalled the MERCEDES-BENZ Metris over fuel system, gasoline
13,726
Vehicles covered
1
Model
2
Model years
December 21, 2023
Filed with NHTSA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
- What it can cause
- A loss of drive power can increase the risk of a crash.
- What the dealer does
- Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzMetris | 2022 to 2023 | 2022 |
How this campaign compares
At 13,726 vehicles this is a bigger campaign than 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the fuel system, gasoline 16 times before this, most recently in June 2023 as 23V445000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 2 model years the campaign names. Their owners have filed 9 complaints with NHTSA, 2 of them before this campaign was filed. 5 of those name the fuel system, gasoline, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 4 other recalls published here: 26V070000 (air bags), 25V463000 (equipment), 23V444000 (fuel system, gasoline), 22V134000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on December 21, 2023 as campaign 23V881000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-21.
Independent developer and analyst