Recall · 24V132000
Chrysler recalled the JEEP Grand Cherokee over suspension
338,238
Vehicles covered
1
Model
3
Model years
February 22, 2024
Filed with NHTSA
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
- What it can cause
- A loss of vehicle control increases the risk of a crash.
- What the dealer does
- Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 338,238 vehicles this is a bigger campaign than 97% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the suspension 12 times before this, most recently in June 2023 as 23V413000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 1,037 complaints with NHTSA, 342 of them before this campaign was filed. 107 of those name the suspension, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 3 years before this filing.
The vehicles on this campaign carry 28 other recalls published here, the newest being: 26V562000 (suspension), 26V413000 (power train), 26V328000 (air bags), 26V051000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on February 22, 2024 as campaign 24V132000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-02-22.
Independent developer and analyst