CSR

Recall · 24V652000

Chrysler recalled 2 models over electrical system

32,863

Vehicles covered

2

Models

12

Model years

September 5, 2024

Filed with NHTSA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
What it can cause
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
What the dealer does
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
JeepGladiator2020 to 202420202021202220232024
JeepWrangler2018 to 20242018201920202021202220232024

How this campaign compares

At 32,863 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2018 to 2024, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.

Jeep vehicles have been recalled over the electrical system 38 times before this, most recently in November 2023 as 23V787000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 12 model years the campaign names. Their owners have filed 6,419 complaints with NHTSA, 3,860 of them before this campaign was filed. 1,908 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2018, 6 years before this filing.

The vehicles on this campaign carry 31 other recalls published here, the newest being: 26V363000 (steering), 26V327000 (back over prevention), 25V741000 (electrical system), 25V527000 (tires).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Chrysler (FCA US, LLC) with NHTSA on September 5, 2024 as campaign 24V652000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-09-05.
Independent developer and analyst