Recall · 25V120000
Volkswagen Group of America recalled 3 models over power train
60,490
Vehicles covered
3
Models
7
Model years
February 27, 2025
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
- What it can cause
- Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- What the dealer does
- Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 60,490 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the power train 7 times before this, most recently in April 2022 as 22V225000. That is not evidence the earlier repair failed.
This site holds the complaint record for 4 of the 7 model years the campaign names. Their owners have filed 934 complaints with NHTSA, 622 of them before this campaign was filed. 63 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2021, 3 years before this filing.
The vehicles on this campaign carry 26 other recalls published here, the newest being: 26V030000 (electrical system), 26V028000 (electrical system), 25V836000 (electrical system), 25V434000 (service brakes).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on February 27, 2025 as campaign 25V120000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-02-27.
Independent developer and analyst