Recall · 25V297000
Chrysler recalled 2 models over power train
778
Vehicles covered
2
Models
2
Model years
May 8, 2025
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- The defect
- Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- What it can cause
- An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
- What the dealer does
- Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 778 vehicles this is a bigger campaign than 56% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2025, at or before the oldest model year it covers — as current as a recall gets.
Ram vehicles have been recalled over the power train 26 times before this, most recently in June 2024 as 24V413000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 101 complaints with NHTSA. 13 of those name the power train, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 26V288000 (power train), 26V225000 (electrical system), 26V059000 (exterior lighting), 25V882000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on May 8, 2025 as campaign 25V297000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-05-08.
Independent developer and analyst