CSR

Ram · NHTSA safety record

2025 Ram 3500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 42 safety complaints about the 2025 Ram 3500 with the US government. Of those, no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 27 complaints, 64% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2025 to September 2026 · How this is counted

What is on file

42 complaints on file

42

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 27 · 64%
SERVICE BRAKES 19 · 45%
FORWARD COLLISION AVOIDANCE 9 · 21%
POWER TRAIN 7 · 17%
UNKNOWN OR OTHER 6 · 14%
VEHICLE SPEED CONTROL 5 · 12%
EXTERIOR LIGHTING 4 · 10%
ENGINE 3 · 7%
STEERING 2 · 5%
WHEELS 2 · 5%
FUEL SYSTEM, DIESEL 1 · 2%
LANE DEPARTURE 1 · 2%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 42.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 35.

40 30 20 10
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Ram 3500. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

5 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V225000 · April 9, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

Chrysler (FCA US, LLC) · up to 65,348 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS

26V059000 · February 2, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk
Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy
Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Chrysler (FCA US, LLC) · up to 456,287 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

25V882000 · December 18, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
The risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
The remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Chrysler (FCA US, LLC) · up to 52,565 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V826000 · December 1, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
The remedy
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

Chrysler (FCA US, LLC) · up to 72,509 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

25V297000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Chrysler (FCA US, LLC) · up to 778 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 9,000 miles

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back to the same dealer, but the cause of the failure was not duplicated. On another occasion, while driving approximately 50 MPH and hauling a trailer, there were several unknown warning lights illuminated, and the contact heard a loud banging coming from the engine compartment before the vehicle

NHTSA complaint 11724654, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being able to turn the vehicle off.

NHTSA complaint 11763095. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1,000 miles

The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wiring harness, the DEF injector, and the fluid had actually been replaced due to an active fuel leak within the DEF system. On March 31, 2026, the vehicle was taken back to the dealer to address a malfunctioning digital rearview mirror. While at the dealer, a recall repair was performed under NHTSA

NHTSA complaint 11760342, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
When driving the Anti lock brakes, cruise control, front and rear collision warning system, automatic emergency breaking system and lane keeping system are disabled. All of these alerts are displayed on the display cluster. All of these systems are disabled at the same time. I was told by the dealership that this is caused by a faulty Wheel Speed Sensor. The Wheel Speed Sensors have been replaced 3 times and have not fixed this problem. This has happened when towing a 14,000lbs trailer and the stability of the truck and load are compromised when breaking with a load.

NHTSA complaint 11759338. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in

NHTSA complaint 11759011, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in

NHTSA complaint 11759017, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I have been submitting reports to you for several months with no resolution. The truck yet again experienced the same problem, twice, within 1 week. It would start but then claim that it couldn't detect what gear it was in and said "can't shut off until transmission is in park". After cutting electrical power to get it to shut off, it would not start. After getting it started, it would not go into gear. Once I got the engine running and transmission to go into gear, it no longer had ABS.

NHTSA complaint 11759018. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ram 3500

Model year Complaints Recalls Deaths
2026 27 4 —
2024 44 2 —
2023 17 5 —
2022 190 12 —
2021 62 9 —
2020 116 11 —
2019 136 14 —
2018 803 10 1
2017 312 12 —
2016 134 14 —
2015 136 14 —
2014 202 15 —
2013 114 16 1

Other 2025 Ram models

1500 356 2500 62 Promaster 6

Complaints on file, same model year.

Every Ram on this site — 68 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst