CSR

Ram · NHTSA safety record

2025 Ram 3500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

36

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Ram 3500 have filed 36 safety complaints with NHTSA between August 2025 and August 2026. The most complained-about system is the electrical system, named in 23 of them (64%). The typical failure was reported at 500 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V225000 · April 9, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

Chrysler (FCA US, LLC) · up to 65,348 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS

26V059000 · February 2, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk
Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy
Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Chrysler (FCA US, LLC) · up to 456,287 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

25V882000 · December 18, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
The risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
The remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Chrysler (FCA US, LLC) · up to 52,565 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V826000 · December 1, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
The remedy
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

Chrysler (FCA US, LLC) · up to 72,509 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

25V297000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Chrysler (FCA US, LLC) · up to 778 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 36.

ELECTRICAL SYSTEM 23 64%
SERVICE BRAKES 15 42%
FORWARD COLLISION AVOIDANCE 6 17%
POWER TRAIN 6 17%
UNKNOWN OR OTHER 5 14%
EXTERIOR LIGHTING 4 11%
VEHICLE SPEED CONTROL 4 11%
STEERING 2 6%
WHEELS 2 6%
ENGINE 1 3%
LANE DEPARTURE 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 29.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 9,000 miles

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back to the same dealer, but the cause of the failure was not duplicated. On another occasion, while driving approximately 50 MPH and hauling a trailer, there were several unknown warning lights illuminated, and the contact heard a loud banging coming from the engine compartment before the vehicle

NHTSA complaint 11724654, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
From the first day i bought the truck i noticed it had a very tight vibration coming from the rear. I thought its may just be the Firestone tires that were put on at the factory. I had to drive out of state to a small town in Nevada. After around 3500 miles the vibration became severe and felt like i had a tire seperating. I called the nearest tire centers/shops within about 100 miles of my location. None carried the firestone transforce tires. So i traveled to the Nearest shop around 60 miles and the certified tech and managed assisted me. The did an inspection and found the tire was scalloped and damaged. Due to the size difference in the tires the shop had available, i had to purchase 4

NHTSA complaint 11756605, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.

NHTSA complaint 11745409. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
There have been a couple of instances where the running boards haven’t deployed when the door has been opened. The most recent caused my 10yr old to FALL OUT IF THE TRUCK and get injured. I believe the combination that is causing it is to get in the truck, hit acc and get I’ll all windows down. Then turn off the acc and stay seated in the truck for some time. Then open the door from inside and they don’t deploy…

NHTSA complaint 11742431. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My ram truck will intermittently have a Christmas tree of warning lights on the instrument cluster, which occur while driving. During these periods, I do not have access to four-wheel-drive, accident avoidance, antilock brakes, etc. If I continue driving the truck for the remainder of the day, the lights will usually go off, but will be stored in the vehicles PCM. the dealership has previously evaluated this and reports that they cannot fix or evaluate the vehicle because there is not an active warning light when I bring it to the dealership. However, when these lights occur, I could be towing a heavy trailer and have no access to the truck safety systems until the lights correct itself.

NHTSA complaint 11738095, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The truck had about 7400 miles on it. It gave a warning that the DPF was near full and take it to dealer, about 20 minutes late it said DPF full power reduced. Two days later it cleared that code and began flashing the turn signal intermittently and giving warnings that the trailer brakes were not working, then that the tailgate was down. Shortly after that the instrument cluster went completely blank. I was driving it to the dealer when it ran out of fuel and forced me to stop on the highway. The vehicle has been at the dealer for almost 4 months now. When they replaced the dash cluster it would take too long to start. They replaced multiple modules and I believe three dash clusters before

NHTSA complaint 11736891, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Recall 26V-059 Brake lights and brakes don’t work sometimes. Dealer has no parts. Will not tell me when parts are coming. This is a serious issue and I need it fixed. It should not take this long.

NHTSA complaint 11736765. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ram 3500

Model year Complaints Recalls Deaths
2026 22 4
2024 40 2
2023 17 5
2022 187 12
2021 62 9
2020 112 11
2019 134 14
2018 790 10 1
2017 304 12
2016 133 14
2015 136 14
2014 202 15
2013 114 16 1

Other 2025 Ram models

Every Ram on this site — 67 vehicles, 202 recall campaigns and 6 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst