CSR

Ram · NHTSA safety record

2025 Ram 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 62 safety complaints about the 2025 Ram 2500 with the US government. Of those, 2 mention a fire, 1 person was injured and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 37 complaints, 60% of the total. The typical failure was reported at 2,200 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2025 to September 2026 · How this is counted

What is on file

62 complaints on file

62

Complaints

0

Describe a crash

2

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 37 · 60%
EXTERIOR LIGHTING 14 · 23%
UNKNOWN OR OTHER 12 · 19%
ENGINE 8 · 13%
POWER TRAIN 7 · 11%
SERVICE BRAKES 5 · 8%
AIR BAGS 4 · 6%
STEERING 3 · 5%
ENGINE AND ENGINE COOLING 2 · 3%
FUEL/PROPULSION SYSTEM 2 · 3%
LANE DEPARTURE 2 · 3%
VISIBILITY/WIPER 2 · 3%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 62.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 41.

44 33 22 11
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Ram 2500. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

6 on file

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

26V288000 · May 7, 2026

The defect
Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk
Loss of vehicle control increases the risk of a crash.
The remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Chrysler (FCA US, LLC) · up to 12,736 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V225000 · April 9, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

Chrysler (FCA US, LLC) · up to 65,348 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS

26V059000 · February 2, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk
Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy
Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Chrysler (FCA US, LLC) · up to 456,287 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

25V882000 · December 18, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
The risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
The remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Chrysler (FCA US, LLC) · up to 52,565 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V826000 · December 1, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
The remedy
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

Chrysler (FCA US, LLC) · up to 72,509 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

25V297000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Chrysler (FCA US, LLC) · up to 778 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · fire

On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a normal and expected driving condition in this area. Immediately after, the vehicle became immobilized, and smoke and fire rapidly developed inside the vehicle and spread to the surrounding field. The driver exited the vehicle quickly and sustained second-degree burns and loss of facial hair. Emergency services responded, and approximately ten fire units were required to

NHTSA complaint 11733985, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued for several minutes with engine off and ignition in off position.

NHTSA complaint 11757982. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Subject: URGENT – RAM 2500 Shutdown / Near Accident / Case #XXX Hey [XXX], The truck shut down AGAIN tonight, XXX, and I nearly got into an accident. I recorded another video and called RAM to open Case #XXX. I plan to return it tomorrow morning; please coordinate safe transport. This has been ongoing for approximately a year. My 2025 RAM 2500 intermittently shuts down while driving: the engine stops, the instrument cluster goes black, and the truck goes into Neutral, losing propulsion. Previous incidents occurred at approximately 20–80 mph, with the first within 800 miles of ownership. The instrument cluster was replaced around 16,000 miles following Stellantis engineering guidance. That

NHTSA complaint 11765996, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

15,000 miles

Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the

NHTSA complaint 11755809, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
while driving down the road at 45 mph I lost power steering and was pulled off the road. This happened twice.Took it to the dealer and they found stored DTC , LSOS communication with BCM stored in the steering assist module.

NHTSA complaint 11754681. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
See attached document for complaint.

NHTSA complaint 11752191. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

6,500 miles

The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however,

NHTSA complaint 11750570, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ram 2500

Model year Complaints Recalls Deaths
2026 26 7 —
2024 59 5 —
2023 49 8 —
2022 181 12 —
2021 108 8 —
2020 162 10 —
2019 193 12 —
2018 2,594 9 1
2017 696 11 —
2016 258 12 1
2015 214 13 —
2014 341 14 —
2013 178 14 —

Other 2025 Ram models

1500 356 3500 42 Promaster 6

Complaints on file, same model year.

Every Ram on this site — 68 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst