CSR

Recall · 25V330000

Chrysler recalled 2 models over back over prevention

235,640

Vehicles covered

2

Models

4

Model years

May 21, 2025

Filed with NHTSA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What it can cause
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
What the dealer does
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
BraunRam Promaster2023Not published here
RamPromaster2022, 2024 and 2025202220242025

How this campaign compares

At 235,640 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2025, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.

Ram vehicles have been recalled over the back over prevention 11 times before this, most recently in June 2024 as 24V437000. That is not evidence the earlier repair failed.

This site holds the complaint record for 3 of the 4 model years the campaign names. Their owners have filed 77 complaints with NHTSA, 37 of them before this campaign was filed. 1 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2022, 2 years before this filing.

The vehicles on this campaign carry 9 other recalls published here, the newest being: 26V171000 (structure), 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 25V665000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Chrysler (FCA US, LLC) with NHTSA on May 21, 2025 as campaign 25V330000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2025-05-21.
Independent developer and analyst