Recall · 25V772000
Coach and Equipment Mfg. recalled the COACH AND EQUIPMENT Phoenix over equipment adaptive/mobility
79
Vehicles covered
1
Model
1
Model years
November 10, 2025
Filed with NHTSA
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- The defect
- Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- What it can cause
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- What the dealer does
- Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Coach and EquipmentPhoenix | 2025 | Not published here |
How this campaign compares
At 79 vehicles this is a small campaign: 73% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2025, at or before the oldest model year it covers — as current as a recall gets.
Coach and Equipment vehicles have been recalled over the equipment adaptive/mobility 9 times before this, most recently in September 2018 as 18V611000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 3 other recalls published here: 26V472000 (equipment adaptive/mobility), 26V333000 (equipment adaptive/mobility), 25V895000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Coach and Equipment Mfg. Corp. with NHTSA on November 10, 2025 as campaign 25V772000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-11-10.
Independent developer and analyst