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Infiniti · NHTSA safety record

2010 Infiniti G37

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 77 safety complaints about the 2010 Infiniti G37 with the US government. Of those, 6 describe a crash, 2 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.

The most complained-about system is the air bags, named in 33 complaints, 43% of the total. The typical failure was reported at 45,270 miles, the median across the 55 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2010 to September 2026 · How this is counted

What is on file

77 complaints on file

77

Complaints

6

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Which system owners named

Complaints naming each system
AIR BAGS 33 · 43%
UNKNOWN OR OTHER 13 · 17%
STRUCTURE 11 · 14%
VEHICLE SPEED CONTROL 9 · 12%
POWER TRAIN 5 · 6%
SEATS 4 · 5%
VISIBILITY/WIPER 4 · 5%
ENGINE 3 · 4%
ENGINE AND ENGINE COOLING 3 · 4%
SEAT BELTS 3 · 4%
ELECTRICAL SYSTEM 2 · 3%
EQUIPMENT 1 · 1%
0 15 31

One complaint can name several systems, so these add up to more than 77.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 15.

16 12 8 4
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2010 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2010 Infiniti G37, and it is a separate question from what owners report going wrong later.

Test 4-DR w/SAB
Overall Not rated
Frontal crash Not rated
Frontal, driver
Frontal, passenger
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 10.1%
Stability control standard Forward collision warning standard Lane departure warning standard

NHTSA made its frontal crash test harder for the 2011 model year, and says ratings from before that change should not be compared with ratings after it. A dash means NHTSA did not rate that test for this vehicle.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · crash · 84,000 miles

I WAS STOPPED AT RED LIGHT AND DRIVER BEHIND ME DID NOT SEE THE LIGHT. SHE REAR ENDED ME AT AN APPROX SPEED OF 30-35 MPH. THE FORCE OF THE HIT PUSHED MY CAR INTO THE ONE IN FRONT OF ME, RESULTING IN A 4 VEHICLE ACCIDENT. AT THE TIME OF IMPACT, MY GLASSES CAME OFF OF MY FACE AND I HIT THE WINDSHIELD - MY SEAT BELT DID NOT LOCK. THE FORCE OF THE CRASH BENT THE FRAME, DESTROYED THE TRUNK, AND RESULTED IN A TOTAL LOSS. I SUSTAINED A MODERATE TO SEVER CONCUSSION, ALONG WITH WHIPLASH AND PERSISTENT HEADACHES. *TR

NHTSA complaint 10702269. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · 120,000 miles

WHEN PARKING THE VEHICLE AND GETTING OUT WITH THE KEYS IN HAND AND NOT OUT TURNING OFF THE ENGINE, THERE IS NOT SOME TYPE OF WARNING SO THAT ONE DOESN'T LEAVE A RUNNING CAR IN A CLOSED GARAGE. I KNOW THAT THIS IS THE DRIVERS FAULT BUT IT HAS HAPPENED TO ME TWICE AND TO A COUPLE IN HIGHLAND PARK, ILL THAT WERE ASPHASTICATED AND DIED FROM THIS TYPE OF OCCURRENCE. I HAVE TALKED TO NIASIAN US HEADQUARTERS TWICE AND THEY INFORMED ME THAT THEY DO NOT ACCEPT AN UNREQUESTED CONSUMER COMMENT AND THAT THEY WOULD NOT CONSIDER AND/OR LOOK INTO THIS TYPE OF OCCURRENCE. EVEN THOUGH THERE HAS BEEN DEATHS DUE TO THIS.

NHTSA complaint 10864035. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 56,000 miles

I WAS IN THE PARKING LOT, READY TO PARK MY CAR. I WAS DRIVING VERY SLOW. SUDDENLY, MY CAR ACCELERATED AND I HIT THE BUILDING IN FRONT OF ME. IT TOOK ME BY SURPRISE. EVERYTHING LASTS NO MORE THAN 5 SEC.

NHTSA complaint 10853094. Filed by an owner and not verified by NHTSA or by us.

WHEELS

crash · towed · 52,000 miles

MY 2010 G37 INFINITI IS EQUIPPED WITH MICHELIN PILOT SPORT A/S 3 TIRES, SIZE 245/45R18. ONLY HAD THE VEHICLE 30 DAYS AND WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH. THE VEHICLE WAS DAMAGED BAD AND NOT DRIVABLE AND HAD TO BE TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED BECAUSE IT DID NOT INVOLVE ANOTHER VEHICLE. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 52,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN. NOT SURE OF THE DAMAGE COST DONE TO VEHICLE. REQUEST RESEARCH HELP

NHTSA complaint 10881870. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

194,000 miles

The contact owns a 2010 Infiniti G37. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start and, on several occasions, the vehicle was jumpstarted. The vehicle was taken to the local mechanic who discovered that the engine oil level was extremely low and determined that the timing chain had failed and needed to be replaced. The vehicle was not yet repaired. The contact was concerned that there was no alert when the engine oil level became low. The failure mileage was 194,000.

NHTSA complaint 11767785. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?

NHTSA complaint 11657987. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Passenger side airbag error code is displayed on my dash. It is error code B1018 occupant sensor malfunction.

NHTSA complaint 11586047. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are

NHTSA complaint 11556115, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to

NHTSA complaint 11550781, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Passenger airbag light continues to flash and shows disabled

NHTSA complaint 11542449. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti G37

Model year Complaints Recalls Deaths
2013 63 0 —
2012 63 1 —
2011 99 1 —

Other 2010 Infiniti models

QX56 25 M35 20

Complaints on file, same model year.

Every Infiniti on this site — 52 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst