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Infiniti · NHTSA safety record

2012 Infiniti G37

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 63 safety complaints about the 2012 Infiniti G37 with the US government. Of those, 5 describe a crash, 1 mentions a fire, 2 people were injured and no death is recorded. One recall campaign is open against it, covering visibility.

The most complained-about system is the air bags, named in 33 complaints, 52% of the total. The typical failure was reported at 51,179 miles, the median across the 37 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2012 to October 2025 · How this is counted

What is on file

63 complaints on file

63

Complaints

5

Describe a crash

1

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 33 · 52%
SEATS 11 · 17%
ELECTRICAL SYSTEM 10 · 16%
UNKNOWN OR OTHER 10 · 16%
VEHICLE SPEED CONTROL 6 · 10%
ENGINE 4 · 6%
POWER TRAIN 4 · 6%
STRUCTURE 4 · 6%
EXTERIOR LIGHTING 2 · 3%
SERVICE BRAKES 2 · 3%
STEERING 2 · 3%
BACK OVER PREVENTION 1 · 2%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 63.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 12.

16 12 8 4
12 13 14 16 17 18 19 20 21 22 23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2012 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2012 Infiniti G37, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR RWD
Overall Not rated Not rated
Frontal crash Not rated Not rated
Frontal, driver Not rated Not rated
Frontal, passenger Not rated Not rated
Side crash Not rated Not rated
Side barrier Not rated Not rated
Side pole Not rated Not rated
Rollover
Chance of rollover 10.1% 10.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

11V538000 · November 4, 2011

The defect
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.
The risk
THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.
The remedy
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

NISSAN NORTH AMERICA, INC. · up to 1,788 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

1 injured · crash · towed · 45 miles

WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. SHE CAME TO REST WITHOUT STRIKING THE HOUSE. THE STEERING WHEEL AIRBAG WENT OFF. *DSY

NHTSA complaint 11072951. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · 60 miles

TL* THE CONTACT LEASES A 2012 INFINITI G37. THE CONTACT STATED THAT DUE TO THE DESIGN OF THE SEAT PADDING HE HAS DEVELOPED PAIN IN HIS HIP THAT WORSENS EVERY TIME THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 140. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS

NHTSA complaint 10476802. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

The contact owns a 2012 Infiniti G37. The contact stated while starting the vehicle, the vehicle burst into flames in the front area of the vehicle. As a result, the front of the vehicle was severely burned and two parked vehicles nearby were damaged due to the fire. The fire department was able to extinguish the fire on all the vehicles. The contact did not suffer any injuries. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint 11506286. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 83,000 miles

TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD,

NHTSA complaint 11230208, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.

NHTSA complaint 11691957. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I purchased this vehicle, 2012 Infiniti G 37XS in September 2023. The vehicle was basically brand new with less than 2200 miles on it and I have driven it very little up to that point, October 2024, as it is not my primary vehicle. Around [XXX], I believe it was around 8100 miles and change on the vehicle, a warning light came on my dash regarding my passenger airbag. Since that date, I have worked with Plaza Infiniti in Creve Coeur, who has looked at the vehicle a few times and identified that there is no part replacement other than OEM that can fix this issue. However, the part has been discontinued. Today, I reached out to Infiniti directly, and with a sad heart, they refuse to even

NHTSA complaint 11666362, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

178,789 miles

The contact owns a 2012 Infiniti G37. The contact stated that the air bag warning light was illuminated, and the message "Seat Belt Off" was displayed. The vehicle was taken to the dealer, where DTC code: B1018 was retrieved. The dealer determined that the passenger's side seat occupant classification system sensor and module diagnostic unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 178,789.

NHTSA complaint 11630885. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I just purchased a 2012 Infiniti G37 and love the car. Once I drove off the car lot I noticed the dashboard was extremely sticky and shiny and appears to be melting. Every time the dash gets in the sun and heat it gets worse. It causes a glare on the windshield that is blinding. I'm afraid the blind spots are going to cause me to hit a person or another car. I contacted Infiniti and they said there is nothing they can do since the car is out of warranty. What can Infiniti do to resolve this dangerous situation?

NHTSA complaint 11577397. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
This car odometer is rolled back about 100,000 miles and I hope I am reporting this at the right place. I went to purchase this vehicle and seller paperwork doesn’t match up with vehicle.

NHTSA complaint 11575164. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Air bag alert warning light and this 2012 infiniti g37 and it should be added to the recall list

NHTSA complaint 11569732. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti G37

Model year Complaints Recalls Deaths
2013 63 0 —
2011 99 1 —
2010 77 0 —

Other 2012 Infiniti models

QX56 57 M37 31

Complaints on file, same model year.

Every Infiniti on this site — 52 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst