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Infiniti · NHTSA safety record

2012 Infiniti M37

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

30

Complaints

1

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2012 Infiniti M37 have filed 30 safety complaints with NHTSA between October 2012 and January 2026. The most complained-about system is the steering, named in 11 of them (37%). The typical failure was reported at 57,532 miles, the median across the 24 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 30.

STEERING 11 37%
AIR BAGS 8 27%
ENGINE 6 20%
POWER TRAIN 5 17%
ELECTRICAL SYSTEM 3 10%
ELECTRONIC STABILITY CONTROL (ESC) 2 7%
SEATS 2 7%
SERVICE BRAKES 2 7%
VEHICLE SPEED CONTROL 2 7%
ENGINE AND ENGINE COOLING 1 3%
FUEL/PROPULSION SYSTEM 1 3%
STRUCTURE 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 7.

2012 2016 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

fire · towed · 33,000 miles

TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING APPROXIMATELY 55 MPH, BLACK SMOKE EMITTED FROM THE HOOD OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND A BALL OF FLAMES IMMEDIATELY SHOT OUT FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT DIALED 911. THE FIRE DEPARTMENT ARRIVED APPROXIMATELY 20 TO 30 MINUTES LATER AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. BOTH A FIRE AND A POLICE REPORT WERE FILED. THERE WERE NO INJURIES. THE REMNANTS OF THE VEHICLE WERE TOWED AWAY BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

NHTSA complaint 10818391. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash

When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.

NHTSA complaint 11421979. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number but it has been discontinued for the 2011-2013 Infiniti M37 models. Without this sensor working, the passenger airbag may not deploy in the event of

NHTSA complaint 11711442, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

68,000 miles

The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

NHTSA complaint 11593625. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

96,294 miles

The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 96,294.

NHTSA complaint 11499969. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.

NHTSA complaint 11479314. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue

NHTSA complaint 11436513. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti M37

Model year Complaints Recalls Deaths
2011 31 0 —

Other 2012 Infiniti models

G37 63 QX56 57

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst