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Infiniti · NHTSA safety record

2011 Infiniti M37

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

31

Complaints

4

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2011 Infiniti M37 have filed 31 safety complaints with NHTSA between June 2012 and December 2025. The most complained-about system is the power train, named in 15 of them (48%). The typical failure was reported at 44,000 miles, the median across the 22 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 31.

POWER TRAIN 15 48%
STEERING 5 16%
VEHICLE SPEED CONTROL 5 16%
ENGINE 4 13%
ELECTRICAL SYSTEM 3 10%
UNKNOWN OR OTHER 3 10%
AIR BAGS 2 6%
ELECTRONIC STABILITY CONTROL (ESC) 2 6%
SUSPENSION 2 6%
FORWARD COLLISION AVOIDANCE 1 3%
SERVICE BRAKES 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 8.

2012 2014 2025
2012 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured · crash · 33,250 miles

I WAS TRYING TO ACCELERATE FROM OFF AN ON RAMP ONTO A HIGHWAY AND THE CAR COMPLETELY HESITATED. THE TRANSMISSION TOOK A GOOD TWO SECONDS TO ACCELERATE AND GET INTO A SAFE POSITION TO PASS, WHEN I WAS STRUCK FROM BEHIND BY A CAR IN THE SLOW LANE. I HAVE MADE A COMPLAINT BEFORE ABOUT THIS SAME ISSUE AND SOMETHING NEEDS TO BE DONE. I HAVE ALREADY SENT MY CAR TO THE DEALERSHIP AND THEY RESET THE TCM, BUT IT DID NOTHING. PLEASE GET BACK TO ME AT [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). THANKS *TR

NHTSA complaint 10488826. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

1 injured

CPSC:I1510382A. 2001 INFINITI M37. CONSUMER STATED A PROBLEM WITH THE REAR WINDOW CONTROLS ON THE DRIVERS MASTER ASSEMBLY. *LN THE CONSUMER STATED TWO PIECES OF THE FASCIA PEELED AWAY FROM THE BUTTONS, WHICH CREATED SHARP EDGES THAT CUT THROUGH THE HIS SKIN, WHICH RESULTED IN LACERATIONS.*JB

NHTSA complaint 10679168. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

im the dealer sold my the car or maker uncertain problem

NHTSA complaint 11706492. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash

2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.

NHTSA complaint 10505076. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
VEHICLE HAS HESITATION DURING ACCELERATION, IT LAGS AND TRANSMISSION IS UNRESPONSIVE MOST OF THE TIMES. THERE ARE OTHER TIMES THAT THE VEHICLES TRANSMISSION WILL DOWNSHIFT AND REV UP WHILE COASTING DOWN HILL WHILE FOOT IS OFF ACCELERATOR. VEHICLE ONLY HAS 59K MILES ON IT AND SHOULD NOT BE HAVING THIS ISSUE. IT'S LIKE THE TRANSMISSION JUST DOESN'T KNOW WHAT GEAR IT SHOULD BE IN. INFINITI NEEDS TO FIX A CLEAR DESIGN PROBLEM!

NHTSA complaint 11378150. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

63,000 miles

THE CAR HESTITATES, JERKS, REVS AT LOW SPEED, ROUGH IDLING, AND SLOW ACCELERATION. I REPLACED THE MAF SENSOR B 4 MONTHS AGO AFTER MY CAR ENGINE LIGTH CAME ON WHILE ON THE HIGHWAY AND I COULDNT ACCELERATE PASS 30 MILES PER HOUR.I HAD TO PRAY AND DRIVE TO THE NEAREST PLACE FOR THEM TO FIX IT.

NHTSA complaint 11353083. Filed by an owner and not verified by NHTSA or by us.

STEERING

140,000 miles

I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2011 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC BEHIND IT AND MAKES THE STEERING WHEEL NEARLY IMPOSSIBLE TO STEER. IF SOMEONE FACED THIS ISSUE BY CHANGING THEIR STEERING WHEEL POSITION WHILE DRIVING, IT WILL SURELY LEAD TO A FATAL ACCIDENT. THIS ISSUE SEEMS TO HAPPEN TO OTHER VEHICLES AS WELL ACCORDING TO THE FORUM LINK ATTACHED: I HAVE TRIED TO CONTACT INFINITI REGARDING THIS ISSUE AND THE ANSWER I RECEIVED WAS THAT THERE'S NOTHING THEY COULD DO

NHTSA complaint 11311765, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

190,000 miles

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SPORT MODE! THE COST IS $8500! I PURCHASED THIS CAR IN 2011.

NHTSA complaint 11206987. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
INFINITI USES POOR QUALITY LEATHER AND VINYL IN THE INTERIOR OF THEIR CARS. THE LEATHER AND VINYL ON MY DOOR PANEL, CENTER CONSOLE, AND SEAT HAVE CRACKED. I AM VERY DISAPPOINTED WITH THE INTERIOR OF MY CAR. CONSIDERING THAT INFINITI IS A LUXURY AUTO MANUFACTURER, THE INTERIOR QUALITY IS APPAUDING. THIS WILL BE THE LAST INFINITI THAT I PURCHASE.

NHTSA complaint 11183705. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti M37

Model year Complaints Recalls Deaths
2012 30 0 —

Other 2011 Infiniti models

G37 99 QX56 78 M56 13

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst