CSR

Infiniti · NHTSA safety record

2011 Infiniti QX56

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

78

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2011 Infiniti QX56 have filed 78 safety complaints with NHTSA between October 2010 and July 2026. The most complained-about system is the engine, named in 37 of them (47%). The typical failure was reported at 90,000 miles, the median across the 62 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

20V188000 · March 30, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 216,678 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 78.

ENGINE 37 47%
FUEL/PROPULSION SYSTEM 18 23%
SUSPENSION 9 12%
UNKNOWN OR OTHER 8 10%
POWER TRAIN 4 5%
ELECTRICAL SYSTEM 3 4%
ENGINE AND ENGINE COOLING 3 4%
AIR BAGS 2 3%
FUEL SYSTEM, GASOLINE 2 3%
STRUCTURE 2 3%
VEHICLE SPEED CONTROL 2 3%
VISIBILITY 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 16.

2010 2018 2026
2010 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

fire · 130,000 miles

TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY

NHTSA complaint 11377860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 169,000 miles

TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING ON AN INCLINE APPROXIMATELY 50 MPH, THE VEHICLE LOSS MOTIVE POWER WITH AN ABNORMAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER INFINITI OF GWINNETT, (3090 SATELLITE BLVD, DULUTH, GA 30096), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016, BY HAYES CHRYSLER/DODGE OF LAWRENCEVILLE LOCATED AT (719 DULUTH HWY, LAWRENCEVILLE, GA 30046), FOR A SIMILAR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS

NHTSA complaint 11317204, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 82,000 miles

TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROADWAY AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

NHTSA complaint 11372909. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT
The contact owns a 2011 Infiniti QX56. The contact received notification of NHTSA Campaign Number: 26V455000 (Equipment); however, the part to do the recall repair was not yet available. The contact was unable to rent the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11753335. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Need to know if there are recalls on the Q56 Infinite for the Catalytic Converter Failure. This truck had 2 and this is the second one that seems to be faulty and the truck only had 162000 miles The 1st one faulted at 151000 2024 The Infinite 2011 Q56 has been known for faulty Catalytic Converter Failure and nothing was done to recall and fix. The truck had 2 Catalytic Converters, the 1st one went out in 2024 @ 152000 miles, now it looks like my engine light is back on with error code P0420 Converter malfunction. I searched internet and it was noted that 2011 have had enormous reports about this issue. This doesn’t make since there is no recall when it is noted that the 2011 Q56 had history

NHTSA complaint 11751672, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.

NHTSA complaint 11606665. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away

NHTSA complaint 11528708. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the nearest dealer only to be told that this is a known problem with these vehicles and it was going to cost me $3,100 to repair.

NHTSA complaint 11525041. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.

NHTSA complaint 11510476. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX56

Model year Complaints Recalls Deaths
2013 32 3
2012 57 3
2010 25 2

Other 2011 Infiniti models

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst