CSR

Infiniti · NHTSA safety record

2012 Infiniti QX56

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

57

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2012 Infiniti QX56 have filed 57 safety complaints with NHTSA between October 2011 and June 2026. The most complained-about system is the engine, named in 24 of them (42%). The typical failure was reported at 84,278 miles, the median across the 40 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

20V188000 · March 30, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 216,678 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V683000 · November 28, 2014

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source could cause a vehicle fire.
The remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 133,592 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 57.

ENGINE 24 42%
ELECTRICAL SYSTEM 9 16%
FUEL/PROPULSION SYSTEM 7 12%
UNKNOWN OR OTHER 6 11%
AIR BAGS 5 9%
ENGINE AND ENGINE COOLING 4 7%
POWER TRAIN 4 7%
STRUCTURE 4 7%
SUSPENSION 4 7%
SERVICE BRAKES 2 4%
SEAT BELTS 1 2%
SERVICE BRAKES, HYDRAULIC 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 12.

2011 2019 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed · 12,000 miles

AIR BAG DID NOT DEPLOY. *TR

NHTSA complaint 11327035. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed

The contact owns a 2012 Infiniti QX56. The contact stated that while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle was then towed to an independent mechanic and diagnosed with timing chain failure. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA complaint 11450269. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 175,000 miles

The contact owns a 2012 Infiniti QX56. The contact stated that while driving at 56 MPH, the vehicle slowed down and failed to respond as intended. An oil change was performed; however, the failure persisted. The contact stated that the high-pressure fuel pump was leaking, causing the timing chain to fail. The check engine warning light illuminated, and the failure progressed, causing the vehicle to stall. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The vehicle failed on the side of the road and was towed to the residence. The contact used an OBD scanner and retrieved DTC: P0021, P0011, and P0300. The manufacturer was contacted about the failure, and

NHTSA complaint 11721950, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
While driving my vehicle with my family, I experienced a sudden and dangerous loss of control. I was able to safely maneuver the vehicle off the roadway without injury. After inspection, it was determined that the subframe had fractured due to severe rust, which was not previously identified. The failure occurred without warning and directly impacted the ability to control the vehicle, creating a significant safety hazard. No warnings or messages indicated a problem existed prior to the failure.

NHTSA complaint 11742803. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). No warning lights appeared, however the steering wheel did begin correcting to the right just prior to event, similar to

NHTSA complaint 11515904, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I have an engine light on as a result of 2 bad catalytic converters that need to be replaced. The vehicle has been inspected the infinite dealer maintenance dept. This poses a safety risk of this vehicle shutting down in the midst of driving

NHTSA complaint 11492249. Filed by an owner and not verified by NHTSA or by us.

ENGINE

87,000 miles

The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain to be replaced. The vehicle was not repaired and continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

NHTSA complaint 11466379. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Service Comm to confirm campaign eligibility 2011-2013 QX56 IMPORTANT: The following service procedure for 2011-2013 QX56 is an abbreviated version of the Electronic Service Manual (ESM) procedure to replace the timing chains and related components. The Claims Information is based on this abbreviated procedure. I called Infiniti and they said that this campaign was for limited time and we called you

NHTSA complaint 11461649, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX56

Model year Complaints Recalls Deaths
2013 32 3
2011 78 2
2010 25 2

Other 2012 Infiniti models

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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