CSR

Infiniti · NHTSA safety record

2011 Infiniti G37

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

99

Complaints

7

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2011 Infiniti G37 have filed 99 safety complaints with NHTSA between January 2011 and January 2026. The most complained-about system is the air bags, named in 50 of them (51%). The typical failure was reported at 50,000 miles, the median across the 61 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

11V538000 · November 4, 2011

The defect
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.
The risk
THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.
The remedy
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

NISSAN NORTH AMERICA, INC. · up to 1,788 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 99.

AIR BAGS 50 51%
UNKNOWN OR OTHER 14 14%
STRUCTURE 11 11%
VEHICLE SPEED CONTROL 9 9%
ELECTRICAL SYSTEM 8 8%
SEATS 7 7%
POWER TRAIN 6 6%
FUEL/PROPULSION SYSTEM 3 3%
SEAT BELTS 3 3%
SERVICE BRAKES 3 3%
ELECTRONIC STABILITY CONTROL (ESC) 2 2%
ENGINE 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 16.

2011 2018 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 16,000 miles

TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN

NHTSA complaint 11005013. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · 12,000 miles

MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE FRONT BUMPER WAS BADLY DAMAGED ALONG WITH FLUIDS LEAKING FROM THE ENGINE. THE AIR BAGS NEVER DEPLOYED. *TR

NHTSA complaint 10639003. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Rear speaker AMP caught fire and burned the rear of the vehicle near the fuel tankMarch 19, 2021. The electrical fire occurred several hours after the vehicle had been parked under an apartment housing complex carport. Had it not been noticed the structure along with several other vehicles could have caught fire. Pasco Washington Fire identified the source as the factory AMP in the rear of the vehicle having started the fire. It is available for inspection

NHTSA complaint 11425518. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · 900 miles

I PURCHASED A NEW 2011 INFINITI G37X FROM SALERNO DUANE RT 10 DENVILLE NJ. ABOUT 1 MONTH INTO OWNERSHIP OF THE CAR I HAD THE CAR PARKED IN MY DRIVEWAY RUNNING WHILE I WALKED TO THE END OF THE DRIVEWAY TO PICK UP GARBAGE CANS. I HEARD A CRASH , I FOUND THE CAR CRASHED INTO MY GARAGE DOING DAMAGE TO THE CAR , MY GARAGE WALL AND MY SON'S BIKE. THE CAR WAS STILL IN PARK WHEN I FOUND IT . I FEEL THERE IS A SOMETHING WRONG WITH THE CAR MY DRIVEWAY IS FLAT AND I WANT TO KNOW WHY THIS HAPPENED. I WANT THE CAR REPAIRED OR REPLACED. *TR

NHTSA complaint 10382928. Filed by an owner and not verified by NHTSA or by us.

TIRES
The sidewalk of my tire blew out while driving on the highway in winter conditions. Luckily I was only going about 30 mph when it happened. The tires were advertised as 65,000 mile tires and my one tire catastrophically blew out with only 15000 miles on it. The tires are Cooper adventurer all season 225/55r17

NHTSA complaint 11712182. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The sunroof’s drain ports clogging up is a known common issue to Infiniti dealers, as I have learned while taking my car in after the entire dashboard & electronics shorted out. The mechanic told me this is a common occurrence during the rainy season. Water may intrude the body through the clogged ports and the first location the water goes, happens to be the lower passenger side which ALSO happens to be the location of the body control module (BCM). The car has stopped operating on me in the middle of driving, and also wouldn’t allow me to get out of the gear I was in. What could be a $50 - $150 repair turns into a $2500 - $2800 repair.

NHTSA complaint 11627069. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.

NHTSA complaint 11623180. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

89,000 miles

The contact owns a 2011 Infiniti G37. The contact stated that the sunroof drain was leaking, causing water to enter the cabin of the vehicle. There was mold beginning to form in the cabin of the vehicle, with a noticeable mold odor inside the vehicle. The vehicle had been taken to a certified mechanic who diagnosed that the hose for the sunroof drain needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

NHTSA complaint 11616813. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

150,000 miles

The contact owns a 2011 Infiniti G37. The contact stated while parked, a water leak coming from the driver’s side floor was discovered. The vehicle was taken to an independent mechanic who informed the contact that the cause of the water leak was unknown; however, the independent mechanic also informed the contact that when the carpet on the driver’s side floor was removed there was a towel underneath. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

NHTSA complaint 11609946. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Sunroof drain leaks and soaks interior

NHTSA complaint 11606424. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti G37

Model year Complaints Recalls Deaths
2013 63 0
2012 63 1
2010 76 0

Other 2011 Infiniti models

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst