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Mazda · NHTSA safety record

2010 Mazda MAZDA5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

57

Complaints

2

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2010 Mazda MAZDA5 have filed 57 safety complaints with NHTSA between May 2010 and January 2024. The most complained-about system is the air bags, named in 13 of them (23%). The typical failure was reported at 51,500 miles, the median across the 46 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

10V600000 · November 24, 2010

The defect
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
The risk
THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

MAZDA MOTOR CORP · up to 16,200 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 57.

AIR BAGS 13 23%
ENGINE 8 14%
TIRES 7 12%
STRUCTURE 6 11%
STEERING 5 9%
SUSPENSION 5 9%
UNKNOWN OR OTHER 5 9%
ELECTRICAL SYSTEM 4 7%
FUEL/PROPULSION SYSTEM 3 5%
POWER TRAIN 2 4%
SEAT BELTS 2 4%
SERVICE BRAKES 2 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2010 at 8.

2010 2024
2010 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 137,000 miles

I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR

NHTSA complaint 10643790. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · crash · towed

The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.

NHTSA complaint 11566332. Filed by an owner and not verified by NHTSA or by us.

ENGINE
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.

NHTSA complaint 11567927. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?

NHTSA complaint 11527963. Filed by an owner and not verified by NHTSA or by us.

TIRES:VALVE

165,000 miles

The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.

NHTSA complaint 11517836. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.

NHTSA complaint 11452032. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

180,000 miles

Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.

NHTSA complaint 11446794. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda MAZDA5

Model year Complaints Recalls Deaths
2015 9 1
2014 12 1
2013 24 1
2012 37 1

Other 2010 Mazda models

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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