CSR

Suzuki · NHTSA safety record

2010 Suzuki SX4

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

21

Complaints

5

Crashes

1

Fires

8

Injuries

0

Deaths

Owners of the 2010 Suzuki SX4 have filed 21 safety complaints with NHTSA between April 2010 and December 2020. The most complained-about system is the air bags, named in 7 of them (33%). The typical failure was reported at 30,000 miles, the median across the 15 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

14V811000 · December 22, 2014

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
The risk
If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
The remedy
Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Suzuki Motor of America, Inc. · up to 60,823 vehicles across all model years covered

AIR BAGS

13V405000 · September 6, 2013

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.
The risk
Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
The remedy
Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.

Suzuki Motor of America, Inc. · up to 189,901 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

11V055000 · January 27, 2011

The defect
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2009-2010 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES; MODEL YEAR 2011 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 17, 2010; MODEL YEAR 2010 SUZUKI SX4 PASSENGER VEHICLES; AND 2011 SUZUKI SX4 PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 14, 2010. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE ALTERNATOR, WATER PUMP, AIR CONDITIONER COMPRESSOR AND POWER STEERING PUMP, HAS AN IMPROPERLY MANUFACTURED INTERNAL SPRING THAT CAN BREAK DUE TO REPEATED STRESS. IF THE SPRING BREAKS, THE DRIVE BELT WILL NOT BE ADJUSTED PROPERLY AND CAN SLIP, CAUSING A SQUEAKING NOISE. OR THE DRIVE BELT COULD COME OFF CAUSING THE DRIVER TO INCREASE TO STEER THE VEHICLE. THIS CAN ALSO CAUSE THE COOLANT TEMPERATURE INDICATION TO RISE, WHICH CAN LEAD TO THE ENGINE OVERHEATING, OR CAN CAUSE THE CHARGING LIGHT TO COME ON, WHICH CAN LEAD TO BATTERY DISCHARGE AND ENGINE STALL.
The risk
IF THE DRIVE BELT COMES OFF, REQUIRING THE DRIVER TO USE INCREASED STEERING EFFORT, OR THE ENGINE STALLS, A VEHICLE CRASH COULD OCCUR
The remedy
DEALERS WILL REPLACE THE TENSION ADJUSTER PULLEY WITH AN IMPROVED PART. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 16, 2011. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.

AMERICAN SUZUKI MOTOR CORP. · up to 32,291 vehicles across all model years covered

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

10V513000 · October 19, 2010

The defect
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2007 SX4 HATCHBACK AND MODEL YEAR 2008-2010 SX4 HATCHBACK AND SEDAN PASSENGER VEHICLES. THE THREE SCREWS THAT SECURE EACH OF THE OUTSIDE REAR VIEW MIRRORS TO THE MIRROR BASE CAN COME LOOSE DUE TO VIBRATION.
The risk
IF A REAR VIEW MIRROR FALLS OFF THE VEHICLE THE DRIVER WILL HAVE REDUCED VISIBILITY INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL REPLACE THE BASE SCREWS ON BOTH OUTER REAR VIEW MIRRORS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.

AMERICAN SUZUKI MOTOR CORP. · up to 69,587 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

10V392000 · September 1, 2010

The defect
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 SX4, 2010 GRAND VITARA, AND 2009 THROUGH 2010 EQUATOR VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750, 760, AND 765 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
The risk
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
The remedy
SUZUKI WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR SUZUKI AT 1-887-697-8985. OWNERS MAY ALSO VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.

AMERICAN SUZUKI MOTOR CORP. · up to 20,692 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Occupant Classification System Failure

PE13021

Closed preliminary evaluation · opened June 14, 2013 · closed September 30, 2013 · led to recall 13V405000

the air bags

Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploying passenger air bag can cause serious injury to such an occupant.The recall population excludes those vehicles that previously had proper remedies under the special coverage campaign for this issue (~11,600) that began in July 2012.The recall remedy will be to install a new front passenger seat cushion assembly that includes an improved OCS sensor mat and an OCS control module with updated algorithms designed to properly identify the type/size of the seated occupant.Consequently, this recall action will address various OCS related problems, including a programming error (associated with diagnostic trouble code B1318) related to detecting a change or shifting in load on the front passenger seat in the model year 2009 Grand Vitara and SX4 vehicles.This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10178750, 10185778, 10200217, 10200123, 10206368, 10217021, 10250561, 10254251, 10263756, 10283309, 10285166, 10294320, 10316125, 10323718, 10324530, 10326910, 10332645, 10347204, 10348957, 10349038, 10350237, 10353604, 10354901, 10355400, 10364190, 10367631, 10369777, 10371056, 10373558, 10375165, 10375789, 10376071, 10376621, 10378154, 10380794, 10382860, 10392447, 10392434, 10392599, 10393975, 10395430, 10395602, 10395821, 10395983, 10398172, 10400092, 10400035, 10401106, 10401424, 10404772, 10405359, 10406459, 10407500, 10409412, 10409993, 10413235, 10418162, 10419237, 10419578, 10425035, 10425212, 10426703, 10434905, 10435090, 10435091, 10437600, 10437892, 10437994, 10438100, 10438501, 10438613, 10439357, 10439979, 10440088, 10442968, 10442759, 10442883, 10443173, 10443592, 10443594, 10444434, 10445034, 10445447, 10446215, 10446580, 10447689, 10448161, 10448446, 10448499, 10448554, 10449238, 10450746, 10451260, 10452961, 10453168, 10453403, 10453376, 10454445, 10454978, 10455231, 10455529, 10456043, 10456367, 10456407, 10459063, 10460417, 10460510, 10462016, 10463337, 10464941, 10464693, 10467988, 10468641, 10479583, 10479929, 10481120, 10484053, 10484863, 10486369, 10486729, 10487379, 10491755, 10499622, 10506034, 10508282, 10511057, 10511439, 10512962, 10521656, 10521779, 10523512, 10523931, 10524266, 10526435, 10533196, 10535513, 10537314, 10537619, 10543672, 10544287.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 21.

AIR BAGS 7 33%
ELECTRICAL SYSTEM 4 19%
VEHICLE SPEED CONTROL 4 19%
STEERING 2 10%
STRUCTURE 2 10%
TIRES 2 10%
ENGINE 1 5%
ENGINE AND ENGINE COOLING 1 5%
POWER TRAIN 1 5%
SEATS 1 5%
WHEELS 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2010 at 6.

2010 2020
2010 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · 329 miles

THE CONTACT OWNS 2010 SUSUKI SX4. WHILE DRIVING 20 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN CRASHING INTO A WALL AND A THE VEHICLE IN FRONT OF HIM. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSANGER SUFFERED MAJOR INJURIES FROM THE IMPACT OF THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 329. GG

NHTSA complaint 10323344. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash

STOPPED AT FOUR WAY INTERSECTION, TRAFFIC LIGHT TURNS GREEN VEHICLE BESIDE ME IN RIGHT LANE TAKES OFF, I TAKE OFF CROSSING INTERSECTION A VEHICLE COMING FROM LEFT FAILS TO STOP AT RED LIGHT, HITS ME ON LEFT FRONT CORNER ON CAR (DRIVER SIDE) PUSHES ME, MAKING MY CAR SPIN, WHERE MY LEFT REAR QUARTER PANEL HITS THE CAR IN QUESTION, THEN HE PROCEEDS TO PUSH ME TWO LANES OVER TO RIGHT. VEHICLE WAS A TOTAL LOSS AND NO AIRBAGS DEPLOYED. ESTIMATED SPEED OF THE OTHER DRIVER WAS 40 TO 45 GIVE OR TAKE. *TR

NHTSA complaint 10370682. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 84,000 miles

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.

NHTSA complaint 11118577. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS:FRONTAL

1 injured · crash · 4,000 miles

MY DAUGHTER WAS IN A CAR ACCIDENT DRIVING A 2010 SUZUKI SX4. THE COLLISION WAS WITH A PICKUP TRUCK TRAVELING APPROXIMATELY 55MPH, MY DAUGHTERS CAR WAS TRAVELING APPROXIMATELY 20MPH. NO AIRBAGS FRONT OR SIDE DEPLOYED. MY DAUGHTERS HEAD HIT AND SHATTERED THE DRIVERS SIDE WINDOW CAUSING SEVERAL CUTS, BRUISES AND REQUIRING STITCHES ABOVE HER LEFT EYE AND NECK. THE CAR HAS BEEN DECLARED A TOTAL LOSS. * THE IMPACT LOCATION ON THE SX4 IS THE FRONT DRIVERS SIDE HALF OF HOOD AREA EXTENDING TO THE FRONT FENDER AREA (CORNER OF FRONT). THE CAR WAS SPUN AROUND FROM THE IMPACT. * THE CAR COMES EQUIPPED WITH DRIVER AND PASSENGER FRONT AIRBAGS, SEAT MOUNTED DRIVER AND PASSENGER SIDE AIRBAGS AND 1ST AND 2ND

NHTSA complaint 10357358, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

20 miles

I NEED THE RECALL PAGE FOR THE POWER STERING , WAS IN MOTION

NHTSA complaint 11377700. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

43,000 miles

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

NHTSA complaint 11041725. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

67,000 miles

FRONT RIGHT PASSENGER DOOR WILL NEITHER UNLOCK NOR OPEN DUE TO FAULTY "DOOR LATCH", CREATING A SAFETY HAZARD AS VEHICLE EGRESS IS IMPOSSIBLE UNDER EMERGENCY CONDITIONS. SUZUKI DEALER OR AUTHORIZED SERVICE CENTER STATES OEM REPLACEMENT PART WILL TAKE THREE MONTHS TO REPLACE ONCE IT IS ORDERED, AS IT NEEDS TO BE SHIPPED FORM SUZUKI JAPAN, WITH AN ESTIMATED COST OF $250 FOR PARTS & LABOR EXCLUDING TAX.

NHTSA complaint 10937641. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint 10913972. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

33,400 miles

WHILE DRIVING AT APPOX 5MPH TURNING INTO A PARKING LOT THE PASSENGER SIDE SEAT AIRBAG AND CURTAIN AIRBAG DEPLOYED. THERE WAS NO ONE SITTING IN THE PASSENGER SEAT NOR WAS THERE ANY WEIGHT ON THE SEAT. CAR HAS APPOX 33K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I AM WAITING ON WORD FROM SUZUKI AS TO WHAT THEY WILL OR WILL NOT DO. DRIVER SIDE SEATBELT ALSO LOCKED IN PLACE ONCE RELEASED AND CANNOT BE RETRACTED.

NHTSA complaint 10778209. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Suzuki SX4

Model year Complaints Recalls Deaths
2013 15 5
2012 40 3
2011 13 3

Other 2010 Suzuki models

Every Suzuki on this site — 11 vehicles, 99 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst