2012 Suzuki SX4

The defect

Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.

The risk

A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.

The remedy

Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.

Suzuki Motor of America, Inc. · up to 18,673 vehicles across all model years covered

The defect

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.

The risk

A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.

The remedy

Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.

Suzuki Motor of America, Inc. · up to 18,673 vehicles across all model years covered

The defect

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.

The risk

If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.

The remedy

Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Suzuki Motor of America, Inc. · up to 60,823 vehicles across all model years covered

towed · 168,806 miles

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING 60 MPH, THE RPMS INCREASED AND THE CONTACT PULLED THE VEHICLE OFF THE ROAD. AFTERWARDS, THE VEHICLE WOULD ONLY REACH 20 MPH. THE VEHICLE WAS TOWED TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207, (316) 264-7777) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED; HOWEVER, THE DEALER STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT READING THE COMPUTER INSIDE THE TRANSMISSION, WHICH ALSO NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE SEVEN DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS CURRENTLY IN THE DEALER'S POSSESSION AND HAD NOT …

NHTSA complaint 11174811, quoted in part. Filed by an owner and not verified by NHTSA or by us.

153,750 miles

The contact owns a 2012 Suzuki SX4. The contact stated while the vehicle was parked and the engine was running, the air bags independently deployed. The contact stated that the failure had occurred while the contact was on the outside of the vehicle, removing items from the rear seat on the rear passenger's side of the vehicle. The contact stated that the rear seat lever was lifted to lower the rear seat, and the front driver's side curtain air bag, and the rear passenger's side pillar air bag independently deployed. The failure occurred instantly when the rear seat was lowered. There was a loud sound but no smoke. The contact fell to the ground when the air bags deployed. The front …

NHTSA complaint 11717298, quoted in part. Filed by an owner and not verified by NHTSA or by us.

121,000 miles

The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under an undisclosed NHTSA recall that was associated with the failure. The failure mileage was approximately 121,000.

NHTSA complaint 11641336. Filed by an owner and not verified by NHTSA or by us.

The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the “AIR BAG” light in the instrument cluster and, the front passenger’s seat belt reminder light will come on. Also, the “PASS AIR BAG OFF” …

NHTSA complaint 11572611, quoted in part. Filed by an owner and not verified by NHTSA or by us.

2012 SUZUKI SX4. CONSUMER WRITES SEEKING REIMBURSEMENT FOR POWER STEERING PUMP SAFETY RECALL.

NHTSA complaint 11422596. Filed by an owner and not verified by NHTSA or by us.

46,000 miles

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT PASSENGER'S SIDE SEAT WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SARASOTA MITSUBISHI (6826 S TAMIAMI TRAIL, SARASOTA, FL 34231) WHERE IT WAS DIAGNOSED AS PASSENGER SIDE SEAT BOTTOM MALFUNCTION. THE DEALER INFORMED THE CONTACT THAT THE FRONT PASSENGER'S SIDE SEAT NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 46,000.

NHTSA complaint 11399704. Filed by an owner and not verified by NHTSA or by us.

I WAS SENT A RECALL NOTICE FOR MY CAR AND THE PROBLEM IS THAT THE SERVICE PROVIDER THAT IS NEAR MY HOME HAS CLOSED DOWN AND THE OTHER ONE THAT IS ON THE LIST IS 50 MILES AWAY FROM MY HOME. ALL OTHER PLACES ARE OUT OF MY STATE. HELP

NHTSA complaint 11397103. Filed by an owner and not verified by NHTSA or by us.