CSR

Ford · NHTSA safety record

2011 Ford F-250 SD

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

122

Complaints

6

Crashes

2

Fires

5

Injuries

1

Deaths

Owners of the 2011 Ford F-250 SD have filed 122 safety complaints with NHTSA between July 2010 and June 2019. The most complained-about system is the steering, named in 47 of them (39%). The typical failure was reported at 34,500 miles, the median across the 113 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Vehicle Commanded Engine Shutdown

RQ14005

Closed recall query · opened January 13, 2015 · closed March 15, 2016 · led to recall 15V175000

the electrical system, the engine, the engine and its cooling

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 122.

STEERING 47 39%
SUSPENSION 46 38%
ENGINE 21 17%
WHEELS 11 9%
POWER TRAIN 10 8%
FUEL/PROPULSION SYSTEM 9 7%
TIRES 8 7%
ELECTRICAL SYSTEM 6 5%
FUEL SYSTEM, DIESEL 5 4%
ENGINE AND ENGINE COOLING 4 3%
SERVICE BRAKES 4 3%
STRUCTURE 4 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2013 at 24.

2010 2013 2019
2010 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

1 death · 2 injured · crash · towed

TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.

NHTSA complaint 11204247. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

1 injured · crash · 9,012 miles

2011 F -250 SD4X4 HAD 08 KING RANCH NEVER A PROB IN 87K MILES.THE 11 IS DANGEROUS!!!!!!!!! THIS TRUCK WILL BE DOING FINE ON THE ROAD, HIT A BUMP OR ROUGH SPOT IN THE ROAD AND TRUCK GOES INTO (DEATH WOBBLE MODE ) THE WHOLE TRUCK STARTS BOUNCING AND SHAKING AND VILOENTLY WOBBLING. HAVE HAD IT BACK TO FORD STORE 4 TIMES. THEY REPLACED STEERING STABLIZER SHOCKS AND BALL JOINTS AT MY EXPENSE DUH!!! FIRST 3 TIMES THEY COULDNT FIND ANYTHING WRONG.IT KEPT DOIN IT . I TOOK IT BACK AND THEY DID THE REPAIRS I STATED. WELL I THOUGHT IT WAS FIXED ...WRONG, 22 MILES AFTER REPAIR IT DID IT AGAIN IN A CURVE,, I COULDNT CONTROL THE WOBBLE AND ENDED UP GOIN THRU A FENCE INTO A FIELD..HAVE TERRIBLE CUT ON

NHTSA complaint 10537757, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE WHEELS ON THE VEHICLE ARE 17 INCHES TALL, WHICH MADE IT DIFFICULT TO ENTER THE VEHICLE. THE CONTACT ALSO STATED THAT HE FELT THAT THE VEHICLE SHOULD BE EQUIPPED WITH RUNNING BOARDS TO ASSIST WITH ENTERING. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/11/12*LJ THE CONSUMER STATED HE WAS INJURED WHEN HE ATTEMPTED TO ENTER THE VEHICLE. UPDATED 05/22/12

NHTSA complaint 10451759. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · 26,400 miles

THIS SAFETY CONCERN OCCURRED ON A 2011, FORD F250, WITH "26,400" MILES ON IT. UPON LEAVING MY RESIDENCE, THE TRUCK FELT SLUGGISH, AS IF THE EMERGENCY BRAKE WAS ON. I NEVER USE THE EMERGENCY BRAKE, BUT CHECKED ANYWAY TO CONFIRM IT WAS NOT SET. I PULLED OVER AND EXISTED THE VEHICLE, AND IMMEDIATELY NOTICED A BURNING ODOR. THE ODOR CAME FROM THE DRIVER SIDE FRONT WHEEL. I REACHED IN TO FEEL THE ROTOR AND BURNED MY FINGER TIPS FROM THE HEAT. AS A PRECAUTION, I CHECKED THE REMAINING WHEELS AND ALL EXHIBITED VERY HIGH HEAT WITH A BURNING ODOR. LUCKILY, I WAS WITHIN AN 1/8 MILE OF S SERVICE STATION. THE MECHANIC INSPECTED AND DETERMINED ALL FOUR BRAKES HAD SEIZED DUE TO CORROSION. TWO CALIPERS

NHTSA complaint 10593436, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

100,000 miles

I WAS TRAVELLING DOWN THE INTERSTATE AT APPROXIMATELY 72MPH AND THE VEHICLE STARTED SHAKING VIOLENT AND I ALMOST LOST CONTROL. MY WIFE DROVE IT AND I WAS BESIDE HER ON THE INTERSTATE AND IT HAPPENED TO HER ALMOST CAUSING HER TO WRECK THE VEHICLE. I HAD TO CALL HER TO CALM HER DOWN. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED.

NHTSA complaint 11222820. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

132,214 miles

THE FUEL RAIL PRESSURE SENSOR STARTED SPRAYING DIESEL FUEL ALL OVER THE TOP OF THE MOTOR . THE FUEL IS COMING OUT OF THE TOP OF THE SENSOR .THIS IS ON 05/25/19 .. THIS TRUCK ONLY HAS 132214 ON THE MILEAGE . I AM GETTING TIRED OF PAYING FOR A BROKEN TRUCK EVERY WEEK . LAST WEEK ON 05/05/17/19 THE INNER COOLER BOOT DUCT BLEW APART . THAT WAS A $480 FIX .

NHTSA complaint 11209949. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

45,423 miles

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE 'DEATH WOBBLE' WHEN DRIVING HIGHWAY SPEEDS AND OVER UNLEVELED LAND. THE VEHICLE WAS UNSAFE TO DRIVE OVER 35 MPH DUE TO THE VIOLENT SHAKING AND VIBRATION. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS THE 'DEATH WOBBLE' AND REPLACED THE TRACT BAR, BALL JOINTS, STEERING STABILIZER, STEERING DAMPER, AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURES CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,423.

NHTSA complaint 11204371. Filed by an owner and not verified by NHTSA or by us.

STEERING

69,000 miles

EXTREME SHAKING OF THE STEERING WHEEL WHEN ENCOUNTERING A SHIFT IN ROAD SURFACE SUCH AS AN EXPANSION JOINT, ETC AT AROUND 55 MPH AND TURNING SLIGHTLY LEFT. THIS HAS OCCURRED ON FREEWAYS, HIGHWAYS AND ROADS. LINK TO VIDEO:

NHTSA complaint 11171153. Filed by an owner and not verified by NHTSA or by us.

STEERING

58,000 miles

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429-1300) WAS NOTIFIED OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE WITHOUT GUIDELINES FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA complaint 11150119. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford F-250 SD

Model year Complaints Recalls Deaths
2025 15 7
2024 37 4
2023 43 16
2022 119 17
2021 162 12
2020 260 14
2019 1,161 11
2018 397 9
2017 1,155 14
2016 287 3
2015 296 2
2014 26 0
2013 21 0
2012 57 0
2010 32 0

Other 2011 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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