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Ford · NHTSA safety record

2024 Ford F-250 SD

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 38 safety complaints about the 2024 Ford F-250 SD with the US government. Of those, 2 describe a crash, 1 mentions a fire, 1 person was injured and no death is recorded. 4 recall campaigns are open against it, covering back-over prevention and the electrical system.

The most complained-about system is the electrical system, named in 10 complaints, 26% of the total. The typical failure was reported at 6,000 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2024 to September 2026 · How this is counted

What is on file

38 complaints on file

38

Complaints

2

Describe a crash

1

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 10 · 26%
UNKNOWN OR OTHER 9 · 24%
POWER TRAIN 6 · 16%
SERVICE BRAKES 5 · 13%
STEERING 4 · 11%
ENGINE 3 · 8%
EXTERIOR LIGHTING 3 · 8%
FORWARD COLLISION AVOIDANCE 3 · 8%
LANE DEPARTURE 3 · 8%
BACK OVER PREVENTION 2 · 5%
STRUCTURE 2 · 5%
ENGINE AND ENGINE COOLING 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 38.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 19.

20 15 10 5
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Ford F-250 SD. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

4 on file

BACK OVER PREVENTION:DISPLAY FUNCTION

26V489000 · July 28, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.

Ford Motor Company · up to 47,587 vehicles across all model years covered

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

26V104000 · February 20, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
The risk
Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
The remedy
The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

Ford Motor Company · up to 4,381,878 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V315000 · May 9, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company · up to 1,076,138 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V806000 · October 25, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
The risk
A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
The remedy
Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

Ford Motor Company · up to 24,950 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured

My rear window blew out well it was parked and my baby was in the back in her car seat glass was all over her in her hair and got cuts on her legs

NHTSA complaint 11664460. Filed by an owner and not verified by NHTSA or by us.

SEATS:MID/REAR ASSEMBLY:SEAT HEATER/COOLER

fire · 1,400 miles

The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.

NHTSA complaint 11563348. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

On numerous times when you start the truck there is a delay from when you engage drive and the drivetrain gets power. To the point that 1 time the truck rolled back into another destroying their bumper.

NHTSA complaint 11633538. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

The vehicle looses the display screen and or the camera screen while driving forward and reverse at times. It also freezes up and glitches which then makes the reverse camera not in real-time causing a minor accident. The screen sometimes turns black and sometimes blue. Secondly the trailer towing lights don't work properly and say that the trailer disconnected or not working properly. We tow or move many vessels at work and it is not the trailers. It is the truck. I am sure I saw a recall ref the trailer plug but now it shows that there are no open recalls or issues. Again that is another safety issue. I have a ford bronco that had a reverse camera and display issue and it has a active

NHTSA complaint 11740068, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owns a 2024 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). The contact stated that while towing a trailer, several messages and warning lights were displayed informing the contact that the trailer was disconnected and that the exterior lights were inoperable. The dealer was contacted and performed the recall repair at the residence; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA complaint 11764032. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
When Google rolled out Gemini and forced it as an interface with the Android Auto (SOLD AS A FEATURE BY FORD) it was not ready. It is still not ready. As soon as I experienced the problem with the onscreen and voice navigation integration I looked for a solution. At the time that was a rollback to the older interface, Google Assistant. I was content to just use the older interface, but Google has sent out a push notification informing everybody they are killing Google Assistant September 4th 2026. Gemini AI is still not ready. All you have to do is talk to it to find it often gives wrong results even when exact correct data is available in Google's own database. The case that broke me was

NHTSA complaint 11755624, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
At 5k miles there was an intermittent ticking/grinding noise. Dealer could not reproduce. At 10k it became more frequent. Dealer confirmed noise and found metal shavings in filter. Engine replaced per TSB. New engine failed after 100 miles. Blinking check engine light came on. Dealer inspected. Required Ford Engineer to review. More metal found in new engine. Engine replaced again.

NHTSA complaint 11751057. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving, multiple warning lights illuminate simultaneously — ABS, brake, and all driver assist/safety systems — and the drive mode drops to Standard Locked. During these events the anti-lock braking, stability control, traction control, and trailer sway control systems appear to go offline. I have photographs of the illuminated warnings. My own OBD-II scan on 7/9/26 recorded U0121 (lost communication with ABS module), U0415 (invalid data from ABS module), U3035 (communication authentication failure), and U1012. The dealer's own scan confirmed multiple stored "lost communication with ABS module" codes in module history. The vehicle has a documented history of water intrusion from the

NHTSA complaint 11750179, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The dealer had attempted to repair the recall 26C10 on my truck that tows daily. The team has attempted to fix this problem with 3 service visits and performed multiple software flashes for Recall 26C10 which have failed to fix the safety defect. The trailer module hardware is bricked. Now I’m being told the module is on national back order and they are unsure what to do next.ñ, if this is even the fix. This is a serious safety issue that makes my truck useless for towing which is a major part of our regular use.

NHTSA complaint 11747504. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford F-250 SD

Model year Complaints Recalls Deaths
2026 9 6 —
2025 16 7 —
2023 43 16 —
2022 123 17 —
2021 165 12 —
2020 263 14 —
2019 1,164 11 —
2018 397 9 —
2017 1,155 14 —
2016 289 3 —
2015 296 2 —
2014 26 0 —
2013 21 0 —
2012 57 0 —
2011 122 0 1
2010 32 0 —

Other 2024 Ford models

F-150 190 Bronco Sport 108 Maverick Hybrid 103 Ranger 84 Mustang 81 Escape 76 Expedition 76 Bronco 75

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst