CSR

Nissan · NHTSA safety record

2011 Nissan Leaf

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

95

Complaints

5

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2011 Nissan Leaf have filed 95 safety complaints with NHTSA between July 2011 and April 2025. The most complained-about system is the air bags, named in 35 of them (37%). The typical failure was reported at 27,863 miles, the median across the 76 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Front Occupant Classification System Mat

PE19015

Closed preliminary evaluation · opened October 9, 2019 · closed June 1, 2020

the air bags

Preliminary Evaluation (PE) 19-015 was opened as a result of Defect Petition (DP) 19-002 which alleged that model year (MY) 2011 and 2012 Nissan Leaf were affected by the same defect addressed in an earlier recall, NHTSA Safety Recall 16V-244, but were not included in the scope of that recall.NHTSA 16V-244 involved a defect in the Occupant Classification System, a system intended to suppress deployment of the passenger's frontal air bag under certain specific conditions. Although the DP19-002 analysis determined the allegation that earlier MY Leaf vehicles should have been included in 16V-244 was not founded, the Office of Defects Investigation nonetheless granted the petition and commenced this investigation into the 2011 and 2012 Leaf since OCS failures were reportedly occurring in these vehicles. Further details on DP19-002 can be found at NHTSA.gov.On October 25, 2019, ODI sent an information request letter to Nissan North America (Nissan) requesting pertinent information on the subject 2011 and 2012 Leaf. Nissan provided its response on December 13, 2019. ODI has reviewed the information Nissan provided as well as new reports submitted to NHTSA's Vehicle Owner Questionnaire database. Based on review of all available information, and at this time, ODI has identified evidence supporting that a total of 76 subject vehicles likely experienced a failure of the subject passenger seat OCS mat. The count represents an incidence rate of about 0.4% on subject vehicles that average 8 to 9 years in service.Consistent with Nissan's explanation of how the subject OCS was intended to function, ODI's review of the reports indicates that when an OCS mat failure occurs, two different warning indicators appear on the instrument panel. The warnings provide clear and unambiguous notice to occupants that an OCS problem has been detected, and the owner's manual provides further information regarding the meaning and consequences of the detected failure, as well as advice to seek service. Additionally the OCS will store a diagnostic trouble code to aid service technician diagnosis, and the occupant warnings remain present until the underlying failure has been corrected.In its responses to ODI, Nissan also provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe that an unreasonable risk to safety exists. Nissan states that its assessment of failed OCS mats recently collected from the field showed that external factors (e.g., damage from foreign objects) were responsible for the failures, rather than a design or manufacturing defect. Nissan also cited clear visual warnings and low incidence rates occurring in comparatively older vehicles as factors in its determination that a recall was not warranted. Lastly Nissan noted that most of the complaints received for this issue involved a high customer expense for the cost of repair for the OCS system, which is consistent with ODI's observations. Nissan is apparently considering a reduction in repair part cost as a means to address the customer satisfaction aspect of these complaints.Based on the analysis conducted, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances.The 20 ODI numbers cited above can be reviewed at NHTSA.gov under the following identification (ODI) numbers:11176324, 11193091, 11286687, 11290303, 11152569, 11207486, 11180021(duplicate of 11103556), 11103556, 11196006, 11287002, 11101830, 11193208, 11256669, 11172159, 11282156, 11102456, 11123812,

Front Occupant Classification System Mat

DP19002

Closed defect petition · opened August 16, 2019 · closed October 16, 2019

the air bags

A defect petition (see DP19-002) was received July 23, 2019 alleging that the occupant classification system (OCS) sensor (mat) in model year (MY) 2011 Nissan Leaf vehicles is defective and affects the proper deployment of the passenger front air bag. The petitioner provided a list of potentially related NHTSA reports and noted a Nissan recall involving later MY Leaf vehicles with OCS defect. NHTSA is granting the petition and opening a preliminary evaluation in response, please see PE19-015.Since receiving the defect petition, the Office of Defects Investigation (ODI) has determined that the MY 2011 and 2012 Leaf share a common OCS design, both using the same sensor mat for passenger presence sensing. Starting in MY 2013, Leaf OCS was changed to a design using a different sensing system, one that did not use the mat present in prior model year, Nissan Leaf. While MY 2013-2016 Leaf vehicles were recalled for an OCS defect under recall 16V-244, a recall influenced by ODI investigation EA15-004, earlier MY Leaf vehicles were not included because they were not affected by the particular defect involved in that recall.ODI identified and reviewed 13 vehicle owner questionnaire (VOQ) reports in its database, one of which is a duplicate, involving MY 2011 and 2012 Leaf vehicles that allege a problem with the OCS. The VOQs indicate that an OCS warning light illuminated at which point the vehicle was diagnosed and it was determined the sensor mat was the cause of the OCS problem. Most of the VOQs also noted the high cost of repair, which apparently involves replacement of the passenger front seat, according to complainants. None of the VOQs allege a problem with the performance of the passenger air bag, an injury, or a fatality due to the failure of the OCS.During the evaluation of this petition, ODI did not request information from Nissan regarding the complaint data in its possession, and accordingly the manufacturer complaint counts shown above are marked as not applicable. ODI will request this information during the upcoming investigation.The ODI reports cited above can be reviewed at NHTSA.gov under the following identification (VOQ) numbers: 11234415, 11207486, 11196006, 11193208, 11180021, 11176324, 11172159, 11152569, 11123812, 11103556 (duplicate of 11180021), 11102456, 11101830, 11052546.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 95.

AIR BAGS 35 37%
ELECTRICAL SYSTEM 29 31%
SERVICE BRAKES 16 17%
SEATS 7 7%
VEHICLE SPEED CONTROL 5 5%
FUEL/PROPULSION SYSTEM 4 4%
SERVICE BRAKES, HYDRAULIC 4 4%
UNKNOWN OR OTHER 4 4%
POWER TRAIN 3 3%
STRUCTURE 3 3%
ENGINE 2 2%
SERVICE BRAKES, ELECTRIC 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2012 at 15.

2011 2012 2025
2011 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

2 injured · crash · 4,786 miles

I WAS ON THE FREEWAY TRAVELING APPROPRIATELY 65 MPH. THE VEHICLE TO THE RIGHT AND IN FRONT OF ME SUDDENLY SWERVED IN TO MY LANE AND BRAKED HARD IN FRONT OF ME. WITH NO PLACE TO GO ON EITHER SIDE OF ME, I WAS FORCED TO BRAKE FAST AND HARD. THE ABS KICKED IN AS EXPECTED BUT ONCE I HAD DECELERATED TO A POINT WHERE I KNEW A COLLISION WAS NOT IMMINENT AND TOOK MY FOOT OFF THE BRAKE, THE CAR CONTINUED BREAKING VERY HARD. IT TOOK THE BETTER PART OF A SECOND WITH MY FOOT NOW COMPLETELY OFF THE BRAKE BEFORE THE BRAKES ACTUALLY RELEASED. IN THIS TIME, THE CAR BEHIND ME WAS NOT ABLE TO STOP AND HIT ME HARD, CAUSING INJURY TO TWO PEOPLE IN THE CAR WHO WERE NOT BELTED IN. THIS ACCIDENT WOULD HAVE BEEN

NHTSA complaint 10415264, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

2 injured · crash · 32,000 miles

I PURCHASED MY 2011 NISSAN LEAF IN SEPTEMBER OF 2012 FROM STADIUM NISSAN IN ORANGE, CALIFORNIA. I QUICKLY LEARNED THAT THIS VEHICLE WAS NOT BUILT FOR MY 69 MILE COMMUTE(4.9 MILES PER KWH), BUT WAS ABLE TO ADAPT AND MAKE IT WORK UNTIL A JOB CHANGE IN OCTOBER OF 2013. MY 10 YEAR OLD SON AND I WERE REAR ENDED SHORTLY AFTER OUR MOVE TO TURLOCK, CALIFORNIA. MY NISSAN LEAF HELD UP VERY WELL TO BEING REAR ENDED AT 45MPH BY A FULL SIZED CHEVY SILVERADO; AS I DROVE IT AWAY AND THE CHEVY WAS TOTALED. MY SON AND I BOTH RECEIVED CONCUSSIONS FROM THE ACCIDENT, AND UNFORTUNATELY HE IS STILL FACED WITH MEMORY LOSS. MY LEAF WAS TAKEN TO ALFRED MATTHEWS COLLISION CENTER FOR REPAIRS, AND SENT TO CENTRAL

NHTSA complaint 10644960, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · 50,060 miles

TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,060.

NHTSA complaint 10637058. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · 8,000 miles

I HAVE RUN INTO WHAT I BELIEVE IS A SMALL DESIGN FLAW. WHILE USER ERROR IS CLEARLY INVOLVED, A SIMPLE SOFTWARE FIX COULD PREVENT THIS FROM HAPPENING. SCENARIO: 1) LEAF IS PARKED IN GROCERY STORE PARKING LOT ON A SLIGHT DOWNHILL SLOPE. 2) STARTUP SOUND IS TURNED OFF. 3) PUSH START BUTTON WHILE NOT PRESSING ON BRAKE PEDAL ADEQUATELY - LEAF GOES INTO ACCESSORY MODE. 4) TRY TO SHIFT INTO REVERSE, NOT LOOKING AT DASH SCREEN TO SEE THAT LEAF IS IN ACCESSORY MODE. 5) PRESS DOWN ON PARKING BRAKE LEVER TO DISENGAGE PARKING BRAKE. 6) PRESS ACCELERATOR. RESULT: THE LEAF IS STILL IN ACCESSORY MODE, BUT HAS SHIFTED INTO NEUTRAL AFTER STEP #4. ONCE PARKING BRAKE IS OFF AND FOOT IS ON ACCELERATOR, THERE

NHTSA complaint 10472378, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
Car throws a B1018 DTC, which is for the passenger seat occupancy sensor. The seat occupancy sensor failing poses a major safety risk, as it causes the airbags to not deploy properly in the event of a crash. This is a very well known issue for the 2011-2012 LEAF, and the only option Nissan gives to fix this is a full seat replacement, which is cost prohibitive at over $3000. Previously, a recall was issued for 2013-2016 LEAFs for a similar issue, but the 2011-2012 was not included in that recall.

NHTSA complaint 11655282. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Air bag sensor fault, passenger seat warning on dashboard. Confirmed sensor failure at repair shop. Notified by Nissan that sensors are DISCONTINUED parts. No alternative solution suggested. This means all airbags in this vehicle are disabled. Car has less than 40,000 miles and has years of service life left. How is Nissan allowed to discontinue supply of an essential safety component?

NHTSA complaint 11650398. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
When applying brakes, at a point in the pedal travel the vehicle deceleration goes from too little to vastly too much. This makes the vehicle challenging to drive in traffic without colliding into the vehicle in front and not stopping so quickly as to cause the trailing vehicle to collide. The dealer has confirmed the behavior. There is a TSB to supposedly address the problem, and a receipt is attached of that TSB software update being applied. However, this has not changed the behavior. This is at least partially a software issue, since the vehicle blends physical brakes with EV regenerative braking.

NHTSA complaint 11591749. Filed by an owner and not verified by NHTSA or by us.

SEATS
Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without a front passenger. Dealer Estimate: Denied Repair Step Step Total: $3,687.14 Correction: inspected system, dtc b1018 for occupant sensor unit failure is present. Cleared dtc, when sitting in passenger seat, dtc came back on. Inspected continuity to passenger seat occupant sensor and found ok at this

NHTSA complaint 11546502, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal.motor speed is too fast. My concern.is that it might get very fast without any pedal. Thank you.

NHTSA complaint 11532380. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My airbag sensor light went off for no reason. I took it into the dealership and was told that it would cost $3,700 to get it repaired/replaced since the seat needs to be removed. I am concerned that this safety issue is not taken care of and have read that many 2011 Leaf's are having this same issue.

NHTSA complaint 11528019. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Leaf

Model year Complaints Recalls Deaths
2023 19 3
2022 89 4
2021 52 4
2020 161 6
2019 253 5
2018 66 4
2017 17 2
2016 36 4
2015 109 4
2014 34 6
2013 81 5
2012 57 0

Other 2011 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst