CSR

Victory · NHTSA safety record

2011 Victory Vision

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Victory Vision have filed 12 safety complaints with NHTSA between October 2011 and September 2020. The most complained-about system is the body structure, named in 6 of them (50%). The typical failure was reported at 23,000 miles, the median across the 11 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Motorcycle steering lockup

PE14006

Closed preliminary evaluation · opened March 10, 2014 · closed May 22, 2015

the body structure

This Preliminary Evaluation (PE14006) was opened after NHTSA became aware of alleged steering lockup involving Victory Vision motorcycles built by Polaris Industries, Inc. (Polaris).This issue has been the subject of numerous online forum posts by the filer of VOQ 10534733.Both the VOQs and forum posts (from all sources) formed the foundation of our investigation. The subject motorcycles are equipped with a two-piece, plastic, front fender.The back half (the all-black portion in the photo below) is secured to the fork with a single fastener on each side.It is secured to the front half of the fender with two plastic pushpins.The back half of the subject 2-piece fender is alleged to cause steering lockup when it partially separates and becomes wedged in the lower faring.We have expanded the PE's original scope to include the MY2014 and 2015 Visions because (1) these bikes came on-line after we opened this investigation and (2) the subject fender remains unchanged.Since its introduction in May, 2007, Polaris has produced 7,337 Visions (and trim derivatives).In the 8 years since, we are aware of 35 incidents of partial fender separation wherein the fender wedged in the lower fairing opening.None of the incidents involved a crash.During testing, with the fender both wedged in the lower fairing and with it pinned in the seam joining the right and left lower fairing halves, we noted a ?notchy? steering feel but no steering lock-up.At no time was steering control lost in either circumstance (wedged and/or pinned).When the front forks were rotated at angles greater than 10 degrees, and vehicle speed was, by necessity, below 10mph we noted an increase in steering effort that was easily manageable.This is consistent with the results of Polaris? testing where steering effort increased at steering angles beyond ten degrees.Such steering angles were only reasonably obtainable at speeds below ten mph.Polaris concluded that a fender separation of the type owners allege, does not represent an unreasonable risk to motor vehicle safety, but does compromise owner satisfaction.Consequently, on April 28, 2015, Polaris advised the agency that it decided to undertake a consumer satisfaction campaign to improve fender durability on all MY 2008-15 Victory Vision motorcycles regardless of mileage, time in service, or ownership status.Owners will receive notification of this campaign by June 20, 2015.A copy of Polaris' April 28, 2015 letter to us about this program is in the public file for this PE.In light of the low risk to motor vehicle safety as a result of displaced fenders, and Polaris?s actions to reduce the likelihood of fender interference through a consumer satisfaction campaign, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.For additional detailed information on this investigation, see the attached closing report.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10534913, 10535066, 10430546, 10469285, 10468997, 10592181, 10585428, 10534743, 10597031, 10535938, 10594160, 10594161, 10606364

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

STRUCTURE 6 50%
SERVICE BRAKES 4 33%
FUEL/PROPULSION SYSTEM 1 8%
SERVICE BRAKES, HYDRAULIC 1 8%
STEERING 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2013 at 3.

2011 2013 2020
2011 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

13,460 miles

ALMOST ALL OWNERS I KNOW ARE HAVING REAR BRAKE FAILURES ON THEIR VICTORY VISIONS WITH ABS. THE BRAKES SEEM TO TAKING AIR IN AND YOU ARE LEFT WITH NO BRAKES. 2011 TO 2017 I HAVE GONE TO USE MY BRAKES AND FOUND I HAD NONE IN THE BACK. CAUSING ME TO USE ALL FRONT BRAKES AND OF COURSE A MUCH LONGER STOPPING DISTANCE. THIS IS VERY DANGEROUS.

NHTSA complaint 11355654. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

18,500 miles

REAR BRAKES, WHICH IS THE LINK SYSTEM FOR THE ABS, CONTINUE TO FAIL. WILL WORK AND UNEXPECTEDLY COMPLETELY FAIL, REAR PEDAL WILL GO TO THE FLOOR WITHOUT ANY STOPPING. HAVE 21,500 MILES, THE REAR MASTER CYLINDER WAS REPLACED AT 18,500 MILES. ON GOING ISSUE THAT PUTS RIDER SAFETY IN DANGER. I HAVE HAD THE BRAKE LINES BLED REPEATEDLY AND IS ONLY A SHORT TERM FIX. THIS CAN HAPPEN AT ANYTIME, AFTER BEING STATIONARY OR WHILE RIDING. ON-GOING ISSUE, TO MANY DATES.

NHTSA complaint 10822100. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

14,000 miles

WHEN BRAKING FOR STOP SIGN, NOTICED BACK BRAKES FAILED. TOOK MOTORCYCLE TO DEALER AND THEY INFORMED ME THE BACK BRAKE MASTER CYLINDER WAS DEFECTIVE. *TR

NHTSA complaint 10700828. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

35,500 miles

BACK HALF OF 2 PIECE FRONT FENDER BROKE AND SEPARATED FROM FORKS BECOMING JAMMED BETWEEN TIRE AND LOWER FAIRING ASSEMBLY. STEERING BIKE BECAME DIFFICULT. I'VE READ ON VICTORY OWNER WEBSITES OF MANY OWNERS HAVING SIMILAR ISSUES. TOOK MOTORCYCLE TO DEALER WHERE I WAS TOLD THAT IT IS NOT COVERED BY ANY WARRANTY NOR IS THERE ANY RECALLS. I NEED TO PAY FOR A REPLACEMENT PIECE AND INSTALLATION. *TR

NHTSA complaint 10606364. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 VICTORY VISION MOTORCYCLE. THE CONTACT STATED THAT THE REAR BRAKES FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 10598585. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

28,000 miles

AFTER MAKING A RIGHT TURN FROM A STOP SIGN THE REAR HALF OF THE FENDER SEPERATED AND WEDGED BETWEEN THE TIRE AND FAIRING. AFTER INSPECTION THE REAR HALF OF THE FENDER HAD BROKEN AT THE BOLT HOLE AND PULLED AWAY. I REMOVED AND REPLACED THE BROKEN HALF WITH A NEW FENDER I BOUGHT FROM THE VICTORY DEALER IN K KISSIMMEE, FL. *JS

NHTSA complaint 10592181. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Victory Vision

Model year Complaints Recalls Deaths
2013 9 1

Other 2011 Victory models

Every Victory on this site — 6 vehicles, 46 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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