2011 Victory Cross Country

The defect

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

The risk

A melted rear brake line can reduce braking performance, increasing the risk of a crash.

The remedy

Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

Polaris Industries, Inc. · up to 26,182 vehicles across all model years covered

The defect

POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECTLY WHICH COULD CAUSE THE HANDLEBARS TO SLIP IN THE CLAMPS.

The risk

THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.

The remedy

POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.

POLARIS INDUSTRIES, INC. · up to 840 vehicles across all model years covered

2011 VICTORY CROSS COUNTRY. CONSUMER WRITES IN REGARDS TO MOTORCYCLE LOCK AND RIDE SAFETY RECALL CAMPAIGN. *TGW THE CONSUMER STATED HE RETURNED THE BACK REST/LUGGAGE RACK COMBINATION TO HIS LOCAL DEALER ON JUNE 27, 2014 AND HE HAS NOT HEARD FROM THE DEALER, SINCE. *JB

NHTSA complaint 10651243. Filed by an owner and not verified by NHTSA or by us.

11,000 miles

I HAVE A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE SADDLEBAG LATCH ON THE RIGHT SIDE IS WEARING IMPROPERLY DUE TO IMPROPER ALIGNMENT. THIS IS A KNOWN ISSUE WITH THIS MOTORCYCLE. MY DEALER, VICTORY MOTORCYCLES, AND POLARIS HAVE REFUSED TO ISSUE A REPLACEMENT. WITHOUT REPAIR, THE LATCH WILL WEAR THROUGH AND THE SADDLEBAG LID WILL NOT BE ABLE TO BE SECURED. *TR

NHTSA complaint 10644692. Filed by an owner and not verified by NHTSA or by us.

17,500 miles

REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY CONTINUE TO TELL ME THAT VICTORY HAS MOVED UP THE SHIPPING DATES OF THE PARTICULAR TWO PARTS (CHROME LOCK-N-GO BACKREST AND CHROME LOCK-N-GO LUGGAGE RACK) THAT I AM HAVING TO REPLACE. I HAVE PLACED TWO PHONE CALLS TO VICTORY CUSTOMER SERVICE AND ALWAYS GET A RUN AROUND. IT IS NOW OCTOBER 2014 AND ONCE AGAIN VICTORY HAS DELAYED THE SHIPPING DATES OF THE EXPECTED PARTS. MY DEALERSHIP CANNOT DO …

NHTSA complaint 10644375, quoted in part. Filed by an owner and not verified by NHTSA or by us.

21,000 miles

THE LATCH ON THE RIGHT SIDE SADDLE BAG IS WEARING ITS WAY THROUGH THE LATCH BRACKET. SEVERAL VICTORY CROSS COUNTRY OWNERS HAVE SITED THAT THEIR BRACKET HAS SHEARED RIGHT THROUGH THUS ALLOWING THE SADDLEBAG LID TO FLY OPEN WHEN VEHICLE IS IN MOTION. MY BRACKET HAS NOT SHEARED THROUGH YET BUT THE CUT IS 1/2 WAY THROUGH. VICTORY'S RESPONSE TO THE PROBLEM IS THAT I MUST BUY A WHOLE NEW LOCK SET AT AN ASTRONOMICAL COST. THE PROBLEM DOES NOT EXIST ON THE LEFT SADDLE BAD BECAUSE THE BRACKET IS REVERSED ON THAT SIDE AND WILL NOT SUFFER THE VIBRATION RELATED WEAR THAT THE RIGHT SIDE DOES. SEVERAL WEBSITES, I.E. HAVE OFFERED ONLINE VIDEO CLIPS THAT SHOW YOU HOW TO RECTIFY THIS PROBLEM THAT SEEMS TO …

NHTSA complaint 10644381, quoted in part. Filed by an owner and not verified by NHTSA or by us.

10,100 miles

LATCH ON THE RIGHT SADDLE BAG IS WORN ALMOST TO THE POINT OF NOT HOLDING, IF THIS WAS NOT FOUND BEFORE WEARING ALL THE WAY THROUGH. THIS WOULD HAVE CAUSED THE BAGGAGE DOOR TO OPEN AND LOOSE THE CONTENTS OF THE BAG ON THE ROAD CAUSING UNDUE ROAD HAZARD FOR OTHER MOTORCYCLES AND CARS, WHICH WOULD CAUSE ACCIDENTS .

NHTSA complaint 10640337. Filed by an owner and not verified by NHTSA or by us.

28,106 miles

WHILE AT ROAD SPEED I HIT A MODERATE BUMP IN THE ROAD CAUSING THE PLASTIC FACTORY INSTALLED MOLDED PLASTIC PART TO SHEAR OFF AT THE TANK PLATE FACE. THIS CAUSED GASOLINE TO POUR OUT THE GAS NIPPLE BETWEEN MY LEGS AND ON TO THE HOT PIPES BELOW. THANKFULLY I WAS SMART AND QUICK ENOUGH TO SHUT DOWN THE BIKE AND STEP AWAY FROM IT TILL A TOW TRUCK ARRIVED. ONE SPARK OR THE PIPES BE A LITTLE HOTTER AS I HAD JUST STOPPED ABOUT 1 MILE BEFORE FOR LUNCH SO THE PIPES WERE NOT AS HOT AS THEY COULD HAVE BEEN. THIS IS IN MY MIND A DEFECTIVE CHEAP PLASTIC PART IN A CRITICAL CONNECTION. THIS IS A MAJOR SAFETY CONCERN TO KEEP FROM BEING A ROLLING FIRE BALL ON OUR NATIONS HIGHWAYS. POLARIS FROM MY …

NHTSA complaint 10616056, quoted in part. Filed by an owner and not verified by NHTSA or by us.