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Victory · NHTSA safety record

2012 Victory Cross Country

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 19 safety complaints about the 2012 Victory Cross Country with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the hydraulic brakes and equipment.

The most complained-about system is the body structure, named in 6 complaints, 32% of the total. The typical failure was reported at 20,000 miles, the median across the 17 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2012 to August 2023 · How this is counted

What is on file

19 complaints on file

19

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STRUCTURE 6 · 32%
ENGINE 4 · 21%
POWER TRAIN 4 · 21%
EQUIPMENT ADAPTIVE/MOBILITY 3 · 16%
EXTERIOR LIGHTING 3 · 16%
ELECTRICAL SYSTEM 2 · 11%
EQUIPMENT 2 · 11%
LATCHES/LOCKS/LINKAGES 2 · 11%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 19.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 10.

12 9 6 3
12 13 14 15 16 23

This is the year the complaint was filed, not the year the failure happened. The range runs from 2012 to 2023.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2012 Victory Cross Country. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SERVICE BRAKES, HYDRAULIC

17V647000 · October 12, 2017

The defect
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
The risk
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
The remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

Polaris Industries, Inc. · up to 26,182 vehicles across all model years covered

EQUIPMENT

12V457000 · September 18, 2012

The defect
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
The risk
If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
The remedy
Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.

POLARIS INDUSTRIES, INC. · up to 6,618 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN
MY VICTORY JUST SHUTS OFF FOR NO REASON NO MATTER HOW FAST YOU ARE MOVING, CAUSING THE BIKE IN ONE INSTANCE FOR ME TO DROP THE BIKE.

NHTSA complaint 11536480. Filed by an owner and not verified by NHTSA or by us.

ENGINE

37,000 miles

TL* THE CONTACT OWNS A 2012 VICTORY CROSS COUNTRY. WHEN THE VEHICLE TURNED RIGHT, AN ABNORMAL NOISE WAS HEARD FROM THE LOWER PART OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RETAINING CLIP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA complaint 10904296. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

25,000 miles

WHEN PULLING IN THE CLUTCH TO SHIFT THE CABLE SNAPPED RIGHT AT THE CLUTCH ARM GOING INTO THE TRANSMISSION THIS HAPPEN AS I WAS COMING OUT OF A ROTARY STARTING TO SHIFT UP ON A SECONDARY RD. WHEN I STARTED LOOKING INTO THIS PROBLEM IT SEEMS TO BE A VERY COMMON PROBLEM. I FEEL THAT THIS COULD BE A SERIOUS ISSUE IF YOU HAD TO MAKE AN EMERGENCY STOP AND IT SNAPPED THEN OR IF IT SNAPPED AS YOU WERE STARTING TO TAKE OFF IN HEAVY TRAFFIC AND THE BIKE STALLED YOU COULD EASILY GET REARENDED. THIS PROBLEM IS SO COMMON SEVERAL COMPANIES ARE MAKING ROADSIDE REPAIR KITS FOR THESE BIKE.

NHTSA complaint 10875350. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

17,000 miles

TL* THE CONTACT OWNS A 2012 VICTORY CROSS COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 17,000.

NHTSA complaint 10780206. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT
2012 VICTORY CROSS COUNTRY MOTORCYCLE. CONSUMER WRITES IN REGARDS TO LOCK & RIDE BACK REST RECALL DUE TO LACK OF PARTS. *SMD

NHTSA complaint 10735223. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

2,750 miles

THE RIGHT-SIDE SADDLEBAG LATCH IS MISALIGNED TO THE LATCH BRACKET. THIS MISALIGNMENT CAUSES THE BRACKET TO RUB THE LATCH TO WHERE THE LATCH EVENTUALLY BREAKS. SHOULD THE LATCH BREAK, THE SADDLEBAG LID WILL BE LOOSE AND CAN CAUSE INSTABILITY WHILE RIDING AND POTENTIALLY DANGER TO VEHICLES BEHIND SHOULD ANYTHING BE SUCKED OUT OF THE SADDLEBAG. THIS IS A WIDELY KNOWN ISSUE AFFECTING ALL "CROSS" BIKES FROM POLARIS/VICTORY. AT THIS POINT ALL INSPECTED CROSS BIKES ARE SHOWING SIGNS OF THIS WEAR AND MY LOCAL DEALERSHIP IS CREATING A DATABASE OF ALL LOCAL OWNERS. YOU CAN FIND MANY REFERENCES ON MANY VICTORY FORUMS, SUCH AS THIS ONE: AS OF THIS POINT POLARIS/VICTORY HAS NOT CREATED A RECALL FOR

NHTSA complaint 10712062, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Victory Cross Country

Model year Complaints Recalls Deaths
2014 11 3 —
2013 21 3 —
2011 11 2 —

Every Victory on this site — 6 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst