CSR

Victory · NHTSA safety record

2013 Victory Vision

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 Victory Vision have filed 9 safety complaints with NHTSA between August 2013 and July 2019. The most complained-about system is the body structure, named in 6 of them (67%). The typical failure was reported at 10,200 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EQUIPMENT

12V457000 · September 18, 2012

The defect
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
The risk
If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
The remedy
Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.

POLARIS INDUSTRIES, INC. · up to 6,618 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Motorcycle steering lockup

PE14006

Closed preliminary evaluation · opened March 10, 2014 · closed May 22, 2015

the body structure

This Preliminary Evaluation (PE14006) was opened after NHTSA became aware of alleged steering lockup involving Victory Vision motorcycles built by Polaris Industries, Inc. (Polaris).This issue has been the subject of numerous online forum posts by the filer of VOQ 10534733.Both the VOQs and forum posts (from all sources) formed the foundation of our investigation. The subject motorcycles are equipped with a two-piece, plastic, front fender.The back half (the all-black portion in the photo below) is secured to the fork with a single fastener on each side.It is secured to the front half of the fender with two plastic pushpins.The back half of the subject 2-piece fender is alleged to cause steering lockup when it partially separates and becomes wedged in the lower faring.We have expanded the PE's original scope to include the MY2014 and 2015 Visions because (1) these bikes came on-line after we opened this investigation and (2) the subject fender remains unchanged.Since its introduction in May, 2007, Polaris has produced 7,337 Visions (and trim derivatives).In the 8 years since, we are aware of 35 incidents of partial fender separation wherein the fender wedged in the lower fairing opening.None of the incidents involved a crash.During testing, with the fender both wedged in the lower fairing and with it pinned in the seam joining the right and left lower fairing halves, we noted a ?notchy? steering feel but no steering lock-up.At no time was steering control lost in either circumstance (wedged and/or pinned).When the front forks were rotated at angles greater than 10 degrees, and vehicle speed was, by necessity, below 10mph we noted an increase in steering effort that was easily manageable.This is consistent with the results of Polaris? testing where steering effort increased at steering angles beyond ten degrees.Such steering angles were only reasonably obtainable at speeds below ten mph.Polaris concluded that a fender separation of the type owners allege, does not represent an unreasonable risk to motor vehicle safety, but does compromise owner satisfaction.Consequently, on April 28, 2015, Polaris advised the agency that it decided to undertake a consumer satisfaction campaign to improve fender durability on all MY 2008-15 Victory Vision motorcycles regardless of mileage, time in service, or ownership status.Owners will receive notification of this campaign by June 20, 2015.A copy of Polaris' April 28, 2015 letter to us about this program is in the public file for this PE.In light of the low risk to motor vehicle safety as a result of displaced fenders, and Polaris?s actions to reduce the likelihood of fender interference through a consumer satisfaction campaign, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.For additional detailed information on this investigation, see the attached closing report.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10534913, 10535066, 10430546, 10469285, 10468997, 10592181, 10585428, 10534743, 10597031, 10535938, 10594160, 10594161, 10606364

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

STRUCTURE 6 67%
STEERING 3 33%
ENGINE 2 22%
SERVICE BRAKES 1 11%
WHEELS 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 4.

2013 2014 2019
2013 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

5,000 miles

THE REAR BRAKE MASTER CYLINDER HAS NEEDED TO BE REPLACED TWICE IN THE 5 YEARS THAT I HAVE OWNED THIS MOTORCYCLE. EACH TIME IT FAILED IT CAUSED A LOSS IN THE ABILITY TO STOP THE BIKE WHILE RIDING. I HAVE BEEN TOLD BY THE DEALERSHIP THAT I PURCHASED THE BIKE FROM THAT THIS IS A COMMON PROBLEM WITH MANY VICTORY BRAND MOTORCYCLES. I HAVE BEEN TOLD BY THE SERVICE MANAGER AT MY DEALERSHIP THAT THE PART CAN'T BE REPAIRED BUT MUST BE REPLACED, BUT THE REPLACEMENT PARTS, WHILE THEY WORK AS THEY SHOULD, ARE NO BETTER THAN THE ORIGINAL PARTS AND THERE IS NO GUARANTEE THAT THE SAME PROBLEM WILL NOT OCCUR AGAIN IN THE FUTURE.

NHTSA complaint 11231287. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

12,893 miles

THE VICTORY VISION HAS A TWO PIECE PLASTIC FRONT FENDER WHICH IS HELD TOGETHER WITH PLASTIC FASTENERS AND MOUNTED DIRECTLY TO THE METAL FORKS WITH METAL SCREWS. VIBRATIONS FRACTURED THE REAR PORTION OF THE PLASTIC FENDER AT THE POINT WHERE IT CONTACTS THE METAL FORKS, THIS CAUSED THE REAR PORTION OF THE FENDER TO FAIL, DISLODGE ITSELF AND BECOME WEDGED BETWEEN THE FORKS AND THE MAIN BODY OF THE MOTORCYCLE AFFECTING STEERING. FORTUNATELY THE SPEED WAS LOW AND THERE WAS NO ACCIDENT, HOWEVER, IF THIS INCIDENT HAD OCCURRED AT HIGHWAY SPEED OR DURING CORNERING THE RESULT COULD HAVE BEEN FATAL. PLEASE CONSIDER ADDRESSING THIS ISSUE WITH THE MANUFACTURE AS I HAVE AND THEY REFUSE TO ACCEPT

NHTSA complaint 10724295, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

2,000 miles

WHILE SLOWING THE MOTORCYCLE NORMALLY IN PREPARATION FOR STOPPING AT A STOP LIGHT IN HEAVY TRAFFIC AND REV-MATCHING THE ENGINE NORMALLY, THE ENGINE STALLED REQUIRING EVASIVE ACTION TO AVOID COLLISION WITH OTHER VEHICLES AND BRING THE MOTORCYCLE TO A SAFE STOP. THE ENGINE WOULD NOT RESTART IMMEDIATELY AND REQUIRED 3 ATTEMPTS TO RESTART. THIS HAS HAPPENED ON NO LESS THAN FOUR OCCASIONS. MANUFACTURER SAYS THE MOTORCYCLE ENGINE IS DESIGNED TO STALL IN THIS MANNER. THE TIMING AND ELECTRONIC FUEL INJECTION (EFI) ARE PURPOSELY DESIGNED TO MALFUNCTION AND READ REV-MATCHING ON DOWNSHIFT AS OVER SUPPLYING FUEL AND SHUTTING THE ENGINE OFF TO "AVOID DAMAGE". NOTE THAT IN EVERY INSTANCE OF THIS

NHTSA complaint 10663990, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

23,200 miles

ON ROUTINE INSPECTION FOUND A 1 TO 2 INCH CRACK IN THE PLASTIC PORTION OF THE FRONT FENDER. I HAVE BEEN WATCHING FOR THIS PROBLEM AFTER READING DIFFERENT VICTORY INTERNET SITES. THIS PROBLEM HAS THE POTENTIAL TO LOCK UP THE FRONT WHEEL. *TR

NHTSA complaint 10650819. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

10,200 miles

2013 VICTORY VISION. THE FRONT REAR SECTION OF THE FENDER (PLASTIC) CRACKS WHERE IT ATTACHES TO THE FRONT FORKS. THIS IS A WIDELY KNOWN ISSUE THAT HAS HAPPENED TO 100;S IF NOT 1,000S OF VICTORY VISIONS. POLARIS REFUSES TO REPAIR OR REPLACE, AND SUGGESTS THAT IT IS NORMAL WEAR AND TEAR. THIS IS A HUGE SAFELY ISSUE THAT MUST BE INVESTIGATED. *TR

NHTSA complaint 10644548. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

9,000 miles

FRONT LOWER FENDER IS FAILING. THIS IS THE ONE THAT SNAPS OFF AND LOCKS UP THE STEERING, YOU HAVE OTHER REPORTS ON THIS. INSPECTED FOR FIRST TIME AND LEFT SIDE OF FENDER IS SEPARATING FROM THE MOUNT POINT. THIS VEHICLE HAS ONLY BEEN ON THE ROAD ~5 MONTHS. PURCHASED NEW ON 08/13. BACK WHEN I WAS IN THE CAR BUSINESS, A STEERING LOCKUP CONDITION GOT RECALLED REAL QUICK. I GUESS THAT'S NOT TRUE FOR MOTORCYCLES. *TR

NHTSA complaint 10558244. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Victory Vision

Model year Complaints Recalls Deaths
2011 12 0

Other 2013 Victory models

Every Victory on this site — 6 vehicles, 46 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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