CSR

Chevrolet · NHTSA safety record

2012 Chevrolet Silverado

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

68

Complaints

9

Crashes

4

Fires

8

Injuries

0

Deaths

Owners of the 2012 Chevrolet Silverado have filed 68 safety complaints with NHTSA between January 2012 and June 2023. The most complained-about system is the air bags, named in 15 of them (22%). The typical failure was reported at 20,482 miles, the median across the 61 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:IGNITION

14V827000 · December 30, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

General Motors LLC · up to 84,192 vehicles across all model years covered

FUEL SYSTEM, DIESEL

13V615000 · December 11, 2013

The defect
General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
The risk
If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
The remedy
General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.

General Motors LLC · up to 9,733 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 68.

AIR BAGS 15 22%
STRUCTURE 14 21%
POWER TRAIN 11 16%
SERVICE BRAKES 9 13%
ENGINE 6 9%
TIRES 5 7%
UNKNOWN OR OTHER 5 7%
ELECTRICAL SYSTEM 4 6%
SUSPENSION 4 6%
VEHICLE SPEED CONTROL 4 6%
WHEELS 4 6%
EXTERIOR LIGHTING 3 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 17.

2012 2015 2023
2012 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed · 42,000 miles

TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA complaint 10778704. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 75,859 miles

RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE

NHTSA complaint 10790202, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 192,006 miles

The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into

NHTSA complaint 11526178, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · crash · 12,000 miles

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND THE CONTACT SUSTAINED WHIPLASH. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE CAUSE OF THE ENGINE FAILURE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 12,000. UPDATED 05/21/2013 *JS

NHTSA complaint 10501382. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint 11427569. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

126,625 miles

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.

NHTSA complaint 11422186. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

35,000 miles

DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME

NHTSA complaint 10860856. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

26,000 miles

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 10860023. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

48,000 miles

"TAKATA RECALL", I HAVE A CRACK IN MY DASH THAT IS LOCATED RIGHT NEXT TO PASSENGER SIDE AIRBAG. THIS IS A SAFETY HAZARD BECAUSE MY DASH WILL CONTINUE TO CRACK THAT WILL CAUSE MY PASSENGER SIDE AIRBAG TO FAIL WHEN IT WILL BE NEEDED TO PROTECT PASSENGERS THAT RIDE IN MY VEHICLE. I HAVE DONE A LOT OF RESEARCH ON THIS TOPIC AND GENERAL MOTORS KNOWS THAT THIS IS HAPPENING AND THEY WON'T DO NOTHING TO FIX IT. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN I HEARD A LOUD POP NOISE WHICH I NOTICE THAT MY DASH HAD CRACKED.

NHTSA complaint 10859959. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado

Model year Complaints Recalls Deaths
2017 125 0
2015 76 7
2014 124 13
2013 64 3
2011 75 2
2010 62 0

Other 2012 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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