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Jeep · NHTSA safety record

2012 Jeep Compass

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

184

Complaints

3

Crashes

5

Fires

2

Injuries

1

Deaths

Owners of the 2012 Jeep Compass have filed 184 safety complaints with NHTSA between March 2012 and July 2026. The most complained-about system is the engine, named in 36 of them (20%). The typical failure was reported at 59,000 miles, the median across the 129 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (4)

SEAT BELTS:PRETENSIONER

16V668000 · September 15, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
The risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
The remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Chrysler (FCA US LLC) · up to 1,435,625 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW

13V233000 · June 4, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.
The risk
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
The remedy
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

Chrysler Group LLC · up to 254,396 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

13V120000 · April 3, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 Jeep Patriot and Compass vehicles manufactured October 18, 2011, through May 7, 2012. Due to an incorrectly manufactured transfer tube, the transfer of fuel from the secondary side to the primary side of the fuel tank may be interrupted, causing the engine to stall.
The risk
If the engine stalls while driving it may increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the fuel tank transfer tube free of charge. An interim letter was mailed to owners on May 30, 2013. Owners were notified by Chrysler on July 19, 2013, that parts are now available. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N17.

Chrysler Group LLC · up to 20,799 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

12V142000 · April 3, 2012

The defect
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 JEEP PATRIOT AND COMPASS VEHICLES MANUFACTURED FROM DECEMBER 17, 2011, THROUGH JANUARY 2, 2012. SOME VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK ASSEMBLY CONTAINING A DAMAGED ROLL-OVER VALVE.
The risk
IN THE EVENT OF AN IMPACT OR ROLL-OVER, FUEL LEAKAGE COULD OCCUR, INCREASING THE RISK OF A FIRE.
The remedy
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANK, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 25, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER GROUP LLC · up to 1,689 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Active Head Rest Inadvertent Deployment

PE19014

Closed preliminary evaluation · opened September 9, 2019 · closed February 25, 2026

the seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 184.

ENGINE 36 20%
FUEL/PROPULSION SYSTEM 34 18%
AIR BAGS 28 15%
POWER TRAIN 26 14%
ELECTRICAL SYSTEM 24 13%
UNKNOWN OR OTHER 24 13%
SEAT BELTS 22 12%
STRUCTURE 12 7%
FUEL SYSTEM, GASOLINE 10 5%
SUSPENSION 10 5%
VEHICLE SPEED CONTROL 10 5%
STEERING 6 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 29.

2012 2017 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed · 80,000 miles

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 10928738. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 89,000 miles

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOTAL LOSS AND REFERRED THE CONTACT TO NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE

NHTSA complaint 11301047, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

fire · 19,990 miles

THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR

NHTSA complaint 10630563. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · 46,000 miles

OUR JEEP'S TAIL PIPE, PRIMARILY DUE TO ITS EXCESSIVELY SHORT LENGTH, BECAME TUCKED, BY REGULAR VEHICLE USE, UNDER THE JEEP'S BUMPER AND FORCED HOT EXHAUST FUMES TO MELT THROUGH THE BUMPER. WE OBSERVED SIGNS OF CHARRING AND MELTING OF THE JEEP'S EXTERIOR BUMPER BODY CAUSED BY THIS TOO SHORT EXHAUST PIPE DESIGN DEFECT RESULTING IN AN OBVIOUS FIRE DANGER.

NHTSA complaint 10862906. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
2012 Jeep Compass has excessive rust and corrosion from the frame to the chassis. Vehicle has 69,000 miles on it and after each snow storm undercarriage was washed. I was told this vehicle is now unsafe and I need to purchase a new car. I really do like my Jeep Compass, is there any remedy to this situation. I have the report in a email sent to me and can send the report to you if I have an email address to send it to.

NHTSA complaint 11749429. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

109,000 miles

The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure was a known failure with

NHTSA complaint 11726791, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

63,000 miles

The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.

NHTSA complaint 11724721. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
When I attempt to fuel the car, the gas pump immediately shuts off regardless of the gas station or the pump that I am at. The gas also seemed to not want to go into the tank, as I could see some of the gas leaking out around the rim of the tank even though it was empty when I began to fuel.

NHTSA complaint 11712812. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering, and the car will come to a halt and stop idling. Nothing happens when I give it gas after it's

NHTSA complaint 11665635, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

63,176 miles

The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,176.

NHTSA complaint 11636546. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Compass

Model year Complaints Recalls Deaths
2024 52 0
2023 45 2
2022 219 4
2021 76 0
2020 137 1
2019 326 2
2018 931 6
2017 228 4
2016 292 1
2015 113 1
2014 306 2
2013 80 1
2011 187 3
2010 71 2

Other 2012 Jeep models

Every Jeep on this site — 104 vehicles, 303 recall campaigns and 7 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst