Jeep · NHTSA safety record
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
52
Complaints
6
Crashes
1
Fires
3
Injuries
0
Deaths
Owners of the 2024 Jeep Compass have filed 52 safety complaints with NHTSA between October 2024 and August 2026. The most complained-about system is forward collision avoidance, named in 25 of them (48%). The typical failure was reported at 12,000 miles, the median across the 9 complaints that gave an odometer reading.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
Complaints naming each system. One complaint can name several, so these add up to more than 52.
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 25.
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
1 injured · crash · towed
I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.
NHTSA complaint 11714346. Filed by an owner and not verified by NHTSA or by us.
1 injured · crash · towed
I was involved in an auto accident on May 18, 2026. I was hit by a person driving a Honda Accord on the side of my vehicle. The impact made all of the passenger side airbags deploy, but only the driver’s side steering wheel airbag and knee airbag deployed on the driver’s side of my vehicle. Also, the seatbelt did not lock, so I was forced into the driver’s door.
NHTSA complaint 11738883. Filed by an owner and not verified by NHTSA or by us.
1 injured · crash
During a violent impact to the right front section of the vehicle, the air bags failed to deploy.
NHTSA complaint 11633356. Filed by an owner and not verified by NHTSA or by us.
fire
The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.
NHTSA complaint 11743004. Filed by an owner and not verified by NHTSA or by us.
The vehicle experiences severe, recurring electrical and drivetrain failures while operating at highway speeds (up to 70 MPH). On August 8, 2026, while driving on the highway, the vehicle suffered a sudden loss of motive power/drivetrain engagement accompanied by non-stop audible warning chimes, cluster warning light cascades, and an SVC 4WD (Service 4WD) message disabling drive modes. This sudden loss of power on a high-speed highway created an immediate, near-miss collision risk for my family and surrounding traffic. Service & Repair History: The issue has recurred across multiple dates (June 30, July 4, July 10, July 14, and August 8, 2026). The vehicle was held by Castle Chrysler Dodge
NHTSA complaint 11755750, quoted in part. Filed by an owner and not verified by NHTSA or by us.
The vehicle suffers from severe, persistent electrical and powertrain failures that compromise safe operation. Multiple Advanced Driver Assistance Systems (ADAS) have completely failed, including the Lane Keeping Assistance, Blind Spot Warning, and Forward Collision Warning systems.When driving, the vehicle constantly flashes erratic dashboard warning messages and emits continuous warning chimes without cause. In addition to the electrical failures, the powertrain malfunctions; the vehicle jolts violently upon acceleration, behaving as though the transmission is failing.Safety Risks: These failures create immediate safety hazards. The unexpected transmission jolts cause unpredictable
NHTSA complaint 11751068, quoted in part. Filed by an owner and not verified by NHTSA or by us.
I am reporting a severe, life-threatening safety defect involving intermittent "phantom braking" (unwarranted activation of the Automatic Emergency Braking / AEB system) on my 2024 Jeep Compass while driving at highway speeds. On multiple occasions while traveling on the freeway, the vehicle has suddenly and aggressively slammed on the brakes with absolutely no obstacles, vehicles, or hazards in front of it. The vehicle anchors the brakes without warning, causing rapid and dangerous deceleration from 60-70 mph. This has nearly resulted in catastrophic rear-end collisions from vehicles traveling behind me. The issue is highly intermittent and unpredictable. It appears to be a major defect in
NHTSA complaint 11748622, quoted in part. Filed by an owner and not verified by NHTSA or by us.
16,000 miles
The contact owns a 2024 Jeep Compass. The contact stated that after parking the vehicle in the garage the night, the following morning the contact entered the garage and discovered that the sunroof had shatter. A dealer was not contacted. The vehicle was not taken to the dealer to be repaired. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
NHTSA complaint 11747728. Filed by an owner and not verified by NHTSA or by us.
20,000 miles
The contact owns a 2024 Jeep Compass. The contact stated that while the rear lift gate door was opened as intended, the rear lift gate failed to support the rear trunk upward. No warning light illuminated. The vehicle was diagnosed at the contact's residence by an authorized Jeep mechanic; however, the failure was not identified. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
NHTSA complaint 11740580. Filed by an owner and not verified by NHTSA or by us.
| Model year | Complaints | Recalls | Deaths |
|---|---|---|---|
| 2023 | 45 | 2 | — |
| 2022 | 219 | 4 | — |
| 2021 | 76 | 0 | — |
| 2020 | 137 | 1 | — |
| 2019 | 326 | 2 | — |
| 2018 | 931 | 6 | — |
| 2017 | 228 | 4 | — |
| 2016 | 292 | 1 | — |
| 2015 | 113 | 1 | — |
| 2014 | 306 | 2 | — |
| 2013 | 80 | 1 | — |
| 2012 | 184 | 4 | 1 |
| 2011 | 187 | 3 | — |
| 2010 | 71 | 2 | — |
Every Jeep on this site — 104 vehicles, 303 recall campaigns and 7 open investigation s.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst