CSR

Jeep · NHTSA safety record

2024 Jeep Grand Cherokee

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 242 safety complaints about the 2024 Jeep Grand Cherokee with the US government. Of those, 10 describe a crash, 2 people were injured and 1 death is recorded. 16 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 110 complaints, 45% of the total. The typical failure was reported at 12,450 miles, the median across the 36 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2024 to September 2026 · How this is counted

What is on file

242 complaints on file

242

Complaints

10

Describe a crash

0

Mention fire

2

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 110 · 45%
ENGINE 103 · 43%
FUEL/PROPULSION SYSTEM 42 · 17%
FORWARD COLLISION AVOIDANCE 30 · 12%
UNKNOWN OR OTHER 30 · 12%
POWER TRAIN 29 · 12%
SERVICE BRAKES 17 · 7%
EXTERIOR LIGHTING 16 · 7%
LANE DEPARTURE 10 · 4%
VEHICLE SPEED CONTROL 9 · 4%
STEERING 8 · 3%
SUSPENSION 6 · 2%
0 46 92

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 242.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 111.

120 90 60 30
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Jeep GRAND CHEROKEE, and it is a separate question from what owners report going wrong later.

Test SUV 4WD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.9% 19.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

16 on file

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

26V559000 · September 1, 2026

The defect
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
The risk
A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
The remedy
Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.

Chrysler (FCA US, LLC) · up to 201,976 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

26V413000 · June 30, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
The remedy
Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

Chrysler (FCA US, LLC) · up to 7 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

26V328000 · May 21, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
Delayed air bag deployment during a crash increases the risk of injury.
The remedy
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Chrysler (FCA US, LLC) · up to 419,035 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V741000 · October 30, 2025

Park outside until repaired

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Chrysler (FCA US, LLC) · up to 320,068 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM

25V576000 · September 4, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Chrysler (FCA US, LLC) · up to 91,787 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

25V472000 · July 17, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Chrysler (FCA US, LLC) · up to 121,398 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

24V944000 · December 19, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Chrysler (FCA US, LLC) · up to 79,365 vehicles across all model years covered

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

24V926000 · December 12, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
The risk
An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
The remedy
Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

Chrysler (FCA US, LLC) · up to 631 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW

24V897000 · November 27, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Chrysler (FCA US, LLC) · up to 14 vehicles across all model years covered

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

24V872000 · November 19, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
The risk
Driving without knowing the vehicle's actual speed increases the risk of a crash.
The remedy
Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

Chrysler (FCA US, LLC) · up to 7,198 vehicles across all model years covered

CHILD SEAT:VEHICLE TETHER ANCHOR

24V586000 · August 8, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles.  The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk
A child that is not properly restrained during a crash can have an increased risk of injury.
The remedy
Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.

Chrysler (FCA US, LLC) · up to 243 vehicles across all model years covered

AIR BAGS:FRONTAL

24V346000 · May 16, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.

Chrysler (FCA US, LLC) · up to 7 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V289000 · April 25, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The remedy
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Chrysler (FCA US, LLC) · up to 8 vehicles across all model years covered

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

24V131000 · February 22, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
The risk
A loss of vehicle control increases the risk of a crash.
The remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.

Chrysler (FCA US, LLC) · up to 250 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

24V130000 · February 22, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The remedy
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Chrysler (FCA US, LLC) · up to 9,433 vehicles across all model years covered

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

24V111000 · February 15, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Chrysler (FCA US, LLC) · up to 199,143 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

1 death · 1 injured · crash · towed

The contact who is a State Trooper reported that the driver of a 2024 Jeep Grand Cherokee was fatally injured when a second vehicle crashed into the rear of the vehicle. A witness reported that the vehicle had stopped in the left eastbound lane on [XXX] when a second vehicle traveling approximately 70 MPH crashed into the rear of the vehicle. During the crash, the driver was partially ejected from the closed sunroof. The driver was pronounced deceased at the scene. The driver of the second vehicle was transported to the hospital with multiple fractures. No further information was available. The contact indicated that medical personnel removed the deceased driver from thru the sunroof of the

NHTSA complaint 11649718, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · crash · towed

Involved in a motor vehicle accident front end damage with all airbags deployed. The passenger front seat dislodged during the accident, causing the passenger and the seat to be pressed up against the glove compartment leading to injury to passenger severe bruising and burns all up and down both legs lacerations to right ankle requiring the use of crutches.

NHTSA complaint 11735648. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed

On 11/1/2025 my 2024 Jeep Grand Cherokee 4xe lost propulsion in a middle of a left turn do to a recall that was sent to me 4 days prior. The jeep completely stopped and caused another person to rear end me. The recall has since been fixed but my damages have not yet been fixed. I was in an accident due to this Jeep recall and I now have damage to my vehicle and a ticket from the police for stopping in the middle of an intersection. I opened a case with jeep customer care 2 weeks ago and haven’t since received ANY update. I need assistance because nobody is taking accountability or fixing anything.

NHTSA complaint 11700296. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed · 55,000 miles

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been replaced, while also informing the contact that the vehicle had experienced difficulty starting prior to purchase. Days later, upon starting the vehicle, all warning lights illuminated and the vehicle stalled. The vehicle was towed to the dealer, but the dealer was unable to determine the cause of the failure, cleared the codes, and returned the vehicle; however, the failure recurred. While driving, the steering wheel became inoperable,

NHTSA complaint 11759787, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My vehicle is subject to three safety recalls: 78C / NHTSA 25V‑766 (Engine Fire Risk) 68C / NHTSA 25V‑741 (High Voltage Battery Defect) NHTSA 25V‑576 (Battery Pack Control Module microprocessor overload) Because of the fire risk, I was unable to park in my driveway for approximately two months, resulting in loss of use. During this same period, the vehicle could not be charged, eliminating the hybrid functionality and forcing me to rely solely on gasoline. After recall remedies were performed, the vehicle’s performance and safety degraded significantly: Electrical / Hybrid System Failures: Hybrid battery capacity reduced Vehicle no longer charges itself while driving Air conditioning output

NHTSA complaint 11767549, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep GC Plug-in Hybrid 4xe). The vehicle is currently at Salt Lake Valley under major engine repair and a claim was submitted to Jeep Customer Care. No warning messages occurred at the time of the incident. I have not been told what actually happened or the reason for the failure from Salt Lake Valley Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA complaint 11763174, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My 2024 Jeep Grand Cherokee suffers from an intermittent but severe 2-to-3-second acceleration lag as well as lunging when attempting to accelerate. This occurs specifically during low-speed or rolling left-hand turns, or when accelerating from a complete stop to execute a left turn across traffic. When the accelerator pedal is depressed to clear the intersection, the engine and transmission momentarily fail to provide propulsion, leaving the vehicle stranded mid-intersection. This defect represents an immediate, severe collision hazard. Because the power cuts out while the steering wheel is turned, I have experienced multiple near-miss accidents where oncoming traffic had to slam on their

NHTSA complaint 11756082, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls.

NHTSA complaint 11755636, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Seeking clarification that there is no current issued related to the 2024 Jeep Grand Cherokee Pipe; This is Attorney [XXX] Submitting Such on behalf of client, [XXX]; Formal Notices also issued to: FCA US LLC Customer Center [XXX] [XXX] – [XXX] National Highway Traffic Safety Administration [XXX] [XXX] [XXX]'s Chrysler Dodge Jeep RAM of Kirkland [XXX] [XXX] [XXX] Chrysler Dodge Ram [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11755545. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Grand Cherokee

Model year Complaints Recalls Deaths
2026 22 6 —
2025 76 4 —
2023 388 21 1
2022 261 13 —
2021 406 12 —
2020 239 3 —
2019 368 7 —
2018 854 10 —
2017 364 5 —
2016 310 8 —
2015 1,361 9 —
2014 2,376 18 —
2013 804 9 1
2012 1,644 10 —
2011 1,640 6 2
2010 118 5 —

Other 2024 Jeep models

Every Jeep on this site — 108 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst