CSR

Jeep · NHTSA safety record

2010 Jeep Grand Cherokee

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 118 safety complaints about the 2010 Jeep Grand Cherokee with the US government. Of those, 10 describe a crash, 4 mention a fire, 4 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 47 complaints, 40% of the total. The typical failure was reported at 67,750 miles, the median across the 102 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2010 to September 2026 · How this is counted

What is on file

118 complaints on file

118

Complaints

10

Describe a crash

4

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 47 · 40%
POWER TRAIN 22 · 19%
ENGINE 21 · 18%
UNKNOWN OR OTHER 14 · 12%
AIR BAGS 11 · 9%
SERVICE BRAKES 10 · 8%
VEHICLE SPEED CONTROL 9 · 8%
STRUCTURE 5 · 4%
TIRES 5 · 4%
WHEELS 5 · 4%
ELECTRONIC STABILITY CONTROL (ESC) 3 · 3%
ENGINE AND ENGINE COOLING 3 · 3%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 118.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 21.

24 18 12 6
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2010 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2010 Jeep GRAND CHEROKEE, and it is a separate question from what owners report going wrong later.

Test 4-DR. w/SAB
Overall Not rated
Frontal crash Not rated
Frontal, driver
Frontal, passenger
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 19.1%
Stability control standard Forward collision warning standard Lane departure warning standard

NHTSA made its frontal crash test harder for the 2011 model year, and says ratings from before that change should not be compared with ratings after it. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

13V175000 · May 7, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
The risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
The remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Chrysler Group LLC · up to 295,345 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:MODULE

10V200000 · May 11, 2010

The defect
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
The risk
THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
The remedy
DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER GROUP LLC · up to 37,335 vehicles across all model years covered

EQUIPMENT

10V085000 · March 5, 2010

The defect
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
The risk
REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER GROUP LLC · up to 3,465 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC

10V009000 · January 11, 2010

The defect
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
The risk
THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
The remedy
CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER GROUP LLC · up to 20,045 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

09V454000 · November 25, 2009

The defect
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
The risk
THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
The remedy
DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER LLC · up to 2,977 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · fire · crash · towed · 93,000 miles

ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO

NHTSA complaint 11233233, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 117,961 miles

TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.

NHTSA complaint 10862518. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1 injured · crash · towed · 101,000 miles

The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage

NHTSA complaint 11586336, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 5,015 miles

2010 JEEP GRAND CHEROKEE INVOLVED IN FRONT-END CRASH AT OVER 35 MPH. AIR BAGS DID NOT DEPLOY. *TR

NHTSA complaint 10340916. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several minutes. It makes the same sound if I change the temperature on the dual climate control. Digital navigation system /radio doesn't work after shutting off vehicle and restarting it.

NHTSA complaint 11765409. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The Air Bag warning light came on after we got an oil change for our car.

NHTSA complaint 11610765. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.

NHTSA complaint 11526091. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new

NHTSA complaint 11470045, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it

NHTSA complaint 11446040. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Grand Cherokee

Model year Complaints Recalls Deaths
2026 22 6 —
2025 76 4 —
2024 242 16 1
2023 388 21 1
2022 261 13 —
2021 406 12 —
2020 239 3 —
2019 368 7 —
2018 854 10 —
2017 364 5 —
2016 310 8 —
2015 1,361 9 —
2014 2,376 18 —
2013 804 9 1
2012 1,644 10 —
2011 1,640 6 2

Other 2010 Jeep models

Every Jeep on this site — 108 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst