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Jeep · NHTSA safety record

2024 Jeep Wrangler 4XE

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 216 safety complaints about the 2024 Jeep Wrangler 4XE with the US government. Of those, 2 describe a crash, 5 mention a fire and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 143 complaints, 66% of the total. The typical failure was reported at 15,000 miles, the median across the 75 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2023 to September 2026 · How this is counted

What is on file

216 complaints on file

216

Complaints

2

Describe a crash

5

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 143 · 66%
ENGINE 133 · 62%
POWER TRAIN 21 · 10%
FUEL/PROPULSION SYSTEM 19 · 9%
UNKNOWN OR OTHER 19 · 9%
STEERING 14 · 6%
SERVICE BRAKES 6 · 3%
VEHICLE SPEED CONTROL 4 · 2%
TIRES 3 · 1%
SUSPENSION 2 · 1%
AIR BAGS 1 · 0%
BACK OVER PREVENTION 1 · 0%
0 58 115

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 216.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 76.

80 60 40 20
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Jeep Wrangler 4XE. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

4 on file

STEERING:HYDRAULIC POWER ASSIST:PUMP

26V363000 · June 4, 2026

Park outside until repaired

The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

Chrysler (FCA US, LLC) · up to 1,076,999 vehicles across all model years covered

ENGINE

25V766000 · November 6, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
The risk
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
The remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Chrysler (FCA US, LLC) · up to 117,904 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

25V710000 · October 17, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

Chrysler (FCA US, LLC) · up to 24,238 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

24V720000 · September 27, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Chrysler (FCA US, LLC) · up to 154,032 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of Motive Power

RQ24012

Still open recall query · opened July 5, 2024

the electrical system, the engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

fire · towed · 31,000 miles

The contact owned a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked in the driveway and charging, the battery caught on fire. The vehicle was unoccupied. The contact stated that the entire vehicle was on fire. The contact stated that the fire department and Hazmat arrived. The fire department extinguished the fire. The vehicle was a total loss. The contact stated that the failure was due to a thermal reaction in the battery. The contact stated that the fire report was not available. The vehicle was loaded into a secure container and towed to the local tow yard. The contact stated that the fire department and Hazmat team recommended the vehicle be stored in a

NHTSA complaint 11684831, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

fire · 8,500 miles

The contact owns a 2024 Jeep Wrangler 4x4E. The contact stated that his wife noticed a fire at the charger while the vehicle was plugged in and charging. The owners were able to extinguish the fire. There were no reported injuries. The vehicle had not been charged. The fire department was called to the scene. While his wife was driving the vehicle, it overheated. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.

NHTSA complaint 11564419. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

I came home shortly before 4pm on [XXX] and plugged in my 2024 Jeep Wrangler 4xe inside of the garage. I closed the door and about 45 minutes later noticed smoke in the yard. We then realized it was coming from inside our own garage and the car engine compartment was on fire and called 911 just before 5pm. The fire department arrived quickly and gained access to the garage. They removed the car from the power source and extinguished the fire. The most damage was seen in the driver's side engine compartment. There was also property damage including smoke and fire damage inside of the garage and to the contents of our garage. The Fire department stayed with us until the tow truck company came

NHTSA complaint 11648015, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Battery under back seat exploded causing the vehicle fire that destroyed inside of the jeep on 8/31/25 in front of my garage while charging. Vista Fire inspector made an report. Defective battery inside the vehicle.

NHTSA complaint 11685879. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

40,000 miles

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall

NHTSA complaint 11765292, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

18,000 miles

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not available. The contact stated that while driving 60 MPH, the vehicle lost automotive power and the check engine warning light remained illuminated during the failure. Additionally, the message, "Please See Dealer for Vehicle Maintenance," was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the part for the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was 18,000.

NHTSA complaint 11761967. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 23,000 miles

The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an

NHTSA complaint 11759986, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11757970. Filed by an owner and not verified by NHTSA or by us.

STEERING

towed · 55,000 miles

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while attempting to start the vehicle, the engine sputtered and the vehicle failed to start. While opening the hood, the contact became aware that the insulation on the wire connected to the fuse box had melted. Additionally, the lid on the fuse box was melted. The contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering). The vehicle was without power and was towed the next day to the dealer. The contact was informed that wires needed to be repaired to diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA complaint 11750042. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

32,167 miles

The contact owns a 2024 Jeep Wrangler 4XE. The vehicle was repaired under NHTSA Campaign Number: 25V741000 (Electrical System); however, while driving at an undisclosed speed, the check engine warning light illuminated, and the message "Electric not Available" was displayed, with the RPM elevated to high. Additionally, there was an abnormal burning odor coming from the engine compartment. The vehicle was taken back to the dealer where it was diagnosed and determined that the heater coolant system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed; however, the dealer stated that the failure could not be

NHTSA complaint 11747269, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Wrangler 4XE

Model year Complaints Recalls Deaths
2025 9 3 —

Other 2024 Jeep models

Wrangler 729 Grand Cherokee 242 Compass 52 Wagoneer 51 Grand Cherokee L 41 Grand Wagoneer 34 Wagoneer S 28 Gladiator 23

Complaints on file, same model year.

Every Jeep on this site — 108 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst