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Jeep · NHTSA safety record

2014 Jeep Compass

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

306

Complaints

20

Crashes

7

Fires

24

Injuries

0

Deaths

Owners of the 2014 Jeep Compass have filed 306 safety complaints with NHTSA between May 2013 and May 2026. The most complained-about system is the air bags, named in 91 of them (30%). The typical failure was reported at 58,051 miles, the median across the 192 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

SEAT BELTS:PRETENSIONER

16V668000 · September 15, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
The risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
The remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Chrysler (FCA US LLC) · up to 1,435,625 vehicles across all model years covered

ENGINE

13V552000 · November 6, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.
The risk
If the engine stalls while driving it may increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.

Chrysler Group LLC · up to 521 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Active Head Rest Inadvertent Deployment

PE19014

Closed preliminary evaluation · opened September 9, 2019 · closed February 25, 2026

the seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 306.

AIR BAGS 91 30%
ENGINE 91 30%
SEAT BELTS 53 17%
UNKNOWN OR OTHER 36 12%
ELECTRICAL SYSTEM 35 11%
POWER TRAIN 35 11%
VEHICLE SPEED CONTROL 34 11%
SEATS 26 8%
FUEL/PROPULSION SYSTEM 25 8%
ELECTRONIC STABILITY CONTROL (ESC) 19 6%
SERVICE BRAKES 18 6%
STRUCTURE 14 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 68.

2013 2017 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

6 injured · crash · towed · 140,000 miles

TAKATA RECALL OUR 2014 JEEP COMPASS WAS INVOLVED IN A 5 CAR ACCIDENT 3/4/2019 IN HENDERSON NV. PROCEEDING EAST BOUND ON I-215, A WHITE HYUNDAI WAS STALLED IN THE CENTER LANE IN THE BEGINNING OF RUSH HOUR TRAFFIC. A RED TOYOTA TRAVELING AT APPROXIMATELY 70 MPH STRUCK THE REAR END OF THE HYUNDAI CATAPULTING THE HYUNDAI ACROSS LANES INTO THE PASSENGER DOORS (FRONT AND BACK) OF OUR 2014 JEEP COMPASS DESTROYING THE PASSENGER REAR DOOR WHERE MY 12 YEAR OLD SON WAS SEATED CAUSING INJURY TO HIS SHOULDER NECK AND ARM. AT NO TIME DID THE PASSENGER SIDE AIRBAGS DEPLOY AS THEY SHOULD HAVE, WERE DESIGNED TO DO OR MARKETED AS A SAFETY FEATURE. IN ADDITION THIS CRASH WAS AFTER FULFILLING THE REQUESTED

NHTSA complaint 11184974, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 3,000 miles

TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN

NHTSA complaint 10871295. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 42,656 miles

NO PARTS TO FIX RECALL FOR LAST 2 YEARS

NHTSA complaint 10994578. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 152,000 miles

FIANCE WAS DRIVING AND BECAME UNCONSCIOUS AND HIT TREE/BUSHES HEAD ON AND AIRBAGS DID NOT DEPLOY. DATE OF ACCIDENT 8/27/2020 EST TIME 5PM-5:30PM*DT*JB

NHTSA complaint 11355466. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD

towed · 128,000 miles

The contact owns a 2014 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. Several Unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to a towing issue. In addition, the contact stated that the vehicle was taken to a local independent mechanic, where it was repaired for an electronic throttle body control unit failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

NHTSA complaint 11739305. Filed by an owner and not verified by NHTSA or by us.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

103,000 miles

The contact owns a 2014 Jeep Compass. The contact stated that while entering the vehicle, the driver’s side headrest had deployed from the bottom of the headrest and was partially separated. The contact stated that while driving, the headrest was sticking out and poked her in the back of the neck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

NHTSA complaint 11730850. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

87,000 miles

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure

NHTSA complaint 11718462, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

96,000 miles

The contact owns a 2014 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled, the steering wheel became inoperable, and the RPM went to zero. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle after approximately 15 minutes. The contact stated that the failure had been recurring intermittently. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was duplicated. The mechanic determined that the failure was related to NHTSA Campaign Number: 13V552000 (Engine). Several dealers and the manufacturer were contacted, and the contact was advised that the VIN was not included in the

NHTSA complaint 11717104, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the

NHTSA complaint 11703474, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Car would turn on all lights in car while driving and shut off, recently the car will not start at all and is having engine issues.

NHTSA complaint 11702144. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Compass

Model year Complaints Recalls Deaths
2024 52 0
2023 45 2
2022 219 4
2021 76 0
2020 137 1
2019 326 2
2018 931 6
2017 228 4
2016 292 1
2015 113 1
2013 80 1
2012 184 4 1
2011 187 3
2010 71 2

Other 2014 Jeep models

Every Jeep on this site — 104 vehicles, 303 recall campaigns and 7 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst