CSR

Mitsubishi · NHTSA safety record

2012 Mitsubishi Outlander Sport

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

3

Crashes

0

Fires

2

Injuries

1

Deaths

Owners of the 2012 Mitsubishi Outlander Sport have filed 14 safety complaints with NHTSA between May 2012 and April 2024. The most complained-about system is the air bags, named in 6 of them (43%). The typical failure was reported at 52,900 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

STRUCTURE:FRAME AND MEMBERS

20V279000 · May 18, 2020

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
The risk
A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

Mitsubishi Motors North America, Inc. · up to 141,200 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

18V103000 · February 9, 2018

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2011-2016 Outlander Sport vehicles. Water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
The risk
Loss of wiper function can reduce visibility and increase the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the rod of the wiper link and the wiper motor crank arm, free of charge. The recall is expected to begin April 10, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-004.

Mitsubishi Motors North America, Inc. · up to 158,651 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

18V069000 · January 26, 2018

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.
The risk
If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.

Mitsubishi Motors North America, Inc. · up to 141,053 vehicles across all model years covered

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

16V867000 · December 2, 2016

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2012 Outlander Sport vehicles manufactured August 26, 2010, to June 1, 2012, and 2016 Outlander Sport vehicles manufactured January 11, 2016, to July 8, 2016. The lift gate support outer tube on the affected vehicles may have insufficient anti-corrosion treatment that can allow the outer tube to corrode due to salt and water penetration.
The risk
If the outer tube corrodes, there may be a rapid loss of the gas used to provide lift assistance, causing the lift gate to fall suddenly, increasing the risk of injury.
The remedy
MMNA will notify owners, and dealers will replace the lift gate supports, free of charge. The recall began on January 20, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-011.

Mitsubishi Motors North America, Inc. · up to 50,228 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

16V792000 · October 31, 2016

The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2015 Outlander Sport vehicles manufactured August 26, 2010, to January 5, 2015. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
The risk
Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
The remedy
MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The manufacturer has begun the recall, but parts are not yet available; a second notice will be sent when parts are available. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-010.

Mitsubishi Motors North America, Inc. · up to 93,801 vehicles across all model years covered

EXTERIOR LIGHTING:TURN SIGNAL

12V001000 · January 3, 2012

The defect
MITSUBISHI IS RECALLING CERTAIN MODEL YEAR 2012 OUTLANDER SPORT VEHICLES, MANUFACTURED FROM NOVEMBER 9, 2011, THROUGH DECEMBER 16, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TURN SIGNAL LEVERS IN THE VEHICLE WERE NOT MANUFACTURED CORRECTLY, WHICH COULD RESULT IN THE AUTO-CANCEL FUNCTION OF THE TURN SIGNAL BECOMING INOPERATIVE.
The risk
THE TURN SIGNAL MAY CONTINUE TO SIGNAL AN INTENDED DIRECTIONAL CHANGE AFTER A POINT WHEN THE AUTO-CANCEL FUNCTION, IF OPERATING PROPERLY, WOULD HAVE TERMINATED THE SIGNAL. A FOLLOWING OR ONCOMING DRIVER MAY RECEIVE INACCURATE INDICATIONS OF THE VEHICLE OPERATOR'S INTENDED MANEUVERS, THEREBY INCREASING THE RISK OF A CRASH BETWEEN VEHICLES DUE TO IMPROPER VEHICLE SIGNALING.
The remedy
DEALERS WILL INSPECT THE TURN SIGNAL LEVER AND REPLACE IT WITH A NEW ONE FREE OF CHARGE. NO VEHICLES HAVE BEEN RETAILED TO CUSTOMERS WITH THIS POTENTIAL CONDITION, NO RECALL BULLETIN OR OWNER LETTERS WILL BE PREPARED. YOU MAY CONTACT MITSUBISHI AT 1-800-222-0037.

MITSUBISHI MOTORS NORTH AMERICA, INC. · up to 21 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

AIR BAGS 6 43%
ELECTRICAL SYSTEM 2 14%
ENGINE 2 14%
STRUCTURE 2 14%
SUSPENSION 2 14%
VISIBILITY/WIPER 2 14%
ENGINE AND ENGINE COOLING 1 7%
POWER TRAIN 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 3.

2012 2019 2024
2012 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 2 injured · crash · towed · 70,000 miles

TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH DURING NIGHT, THE VEHICLE HIT TWO PEDESTRIANS CROSSING THE ROAD AND FATALLY INJURED ONE OF THE PEDESTRIANS. THE OTHER PASSENGER WAS BEING PUSHED IN A WHEELCHAIR AND DID SUSTAIN INJURIES BUT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, WAITING FOR THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DOCTOR INFORMED HER THAT IF SHE HAD NOT WENT TO THE HOSPITAL HER INJURIES COULD HAVE BEEN FATAL.

NHTSA complaint 11219713, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed · 80,000 miles

MY MITSUBISHI OUTLANDER SPORT HAS A KEYLESS START. THERE IS NO MECHANISM THAT PREVENTS THE VEHICLE ACCIDENTALLY BEING TURNED OFF WHILE STILL IN DRIVE OR REVERSE. ON 5/30/19 AT APPROXIMATELY 9:20 PM, I MADE A RUN TO MY LOCAL RITE-AID. I TURNED OF THE IGNITION, BUT FORGOT TO PUT IT IN PARK. I EXITED THE STORE AFTER APPROXIMATELY 5 MINUTES TO FIND MY CAR MISSING FROM THE PARKING LOT. I INITIALLY THOUGHT IT HAD BEEN STOLEN. THE POLICE FOUND MY VEHICLE AFTER IT HAD ROLLED OUT OF THE PARKING LOT, INTO TRAFFIC AND ENDED UP CRASHING IN A DITCH. IT HAD TO BE HAULED OUT AND SUSTAINED SIGNIFICANT DAMAGE AND MAY BE A TOTAL LOSS. I CAN ONLY BE GRATEFUL THAT IT DID NOT COLLIDE INTO ANOTHER VEHICLE,L OR

NHTSA complaint 11217888, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 38,948 miles

I JUST HAD ACCIDENT TODAY 02/18/201. MY CAR WAS BADLY DAMAGED AND A POSSIBLE TOTAL LOSS. THE FIRST SITUATION THAT MADE ME CONCERNED ABOUT IS THE AIRBAG. THE SIDE AIRBAG ON THE PASSENGERS SIDE (FRONT AND BACK) DID NOT DEPLOY. THE IMPACT WAS ENORMOUS THAT IF MY CHILD WAS THERE I DON'T KNOW IF SHE'S STILL WITH ME. I AM CONCERNED THAT THIS MIGHT HAPPEN TO THE OTHER MITSUBISHI OUTLANDER SPORT OWNER. AIRBAG OF MITSUBISHI IS SO CONCERNING. I WOULD LIKE TO FILE A LAW SUIT AGAINST MITSUBISHI FOR NOT BEING SAFE FOR THE DRIVER TO DRIVE....UPDATED 03-11-15 *BF

NHTSA complaint 10684164. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
The vehicle has extreme rust and corrosion. Car was service under the manufacturer recall on [XXX] 2020. The subframe crossmember has rusted so bad that it is a safety hazard. On my paperwork from the dealership it stated that anti-corrosion aerosol was applied with NOX RUST 712AM. It also stated that the recall passed inspection. How is that possible and it's falling apart. The dealership it was taken to was South Suburban in Matteson, IL. Car is not safe to drive because of possibility of frame coming loose from the body of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11585549. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

102,000 miles

The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle overheated. An independent mechanic arrived at the scene and informed the contact that the serpentine belt had detached. The vehicle was repaired; however, the failure recurred 2 more times. The contact related the failure to NHTSA Campaign Number: 18V069000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

NHTSA complaint 11522678. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

98,000 miles

The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16V867000 (Structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact owning the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

NHTSA complaint 11424791. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL" WHEN I TURNED ON THE CAR THE LIGHT OF MY PANEL SHOWS "AIRBAG SERVICE NEEDED". STAY ON THE LIGHT UNTIL I TURN OFF THE CAR. I HAVE THIS PROBLEM SINCE SATURDAY, FEBRUARY 2ND OF THIS CURRENT YEARS UNTIL PRESENT TIME. I LOOKED ON ONLINE AND I FOUND A LOT OF COMPLAINTS WITH THE SAME ISSUES.

NHTSA complaint 11174579. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mitsubishi Outlander Sport

Model year Complaints Recalls Deaths
2022 11 1
2021 17 1
2020 26 1
2019 26 1
2018 21 2
2016 26 8
2015 182 9
2014 40 6
2013 42 10
2011 30 10

Other 2012 Mitsubishi models

Every Mitsubishi on this site — 45 vehicles, 119 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst