CSR

Volkswagen · NHTSA safety record

2012 Volkswagen Beetle

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

65

Complaints

4

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2012 Volkswagen Beetle have filed 65 safety complaints with NHTSA between February 2012 and February 2026. The most complained-about system is visibility, named in 13 of them (20%). The typical failure was reported at 20,000 miles, the median across the 42 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

AIR BAGS:FRONTAL

20V785000 · December 16, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Volkswagen Beetle and Beetle Convertible vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver frontal air bag, free of charge. The recall began March 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BC.

Volkswagen Group of America, Inc. · up to 105,652 vehicles across all model years covered

UNKNOWN OR OTHER

19V679000 · September 25, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
The risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
The remedy
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Volkswagen Group of America, Inc. · up to 113 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

19V615000 · August 22, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
The risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America, Inc. · up to 679,027 vehicles across all model years covered

SUSPENSION:REAR

14V656000 · October 20, 2014

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The risk
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America, Inc. · up to 442,066 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

12V540000 · November 15, 2012

The defect
Volkswagen is recalling certain model year 2012-2013 Beetle vehicles, manufactured from February 2012, through August 2012, and equipped with leather sport seats. If the right front passenger seat gets wet, the occupant control module may not properly detect the presence of a child restraint installed in the seat.
The risk
If the control module does not detect a child seat installed, the airbag will not turn off. If the airbag does not turn off, in the event of a crash necessitating front airbag deployment, a child secured in the child seat may be at an increased risk for serious injury.
The remedy
Volkswagen will notify owners, and replace the control modules, free of charge. The recall is expected to begin during January 2013. Owners may contact Volkswagen at 1-800-822-8987.

VOLKSWAGEN OF AMERICA, INC · up to 2,471 vehicles across all model years covered

TIRES

12V331000 · July 16, 2012

The defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 BEETLE VEHICLES. SOME VEHICLES MAY BE EQUIPPED WITH SUMMER TIRES THAT FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARDS 110 "TIRE SELECTION AND RIMS" AND 139 "NEW PNEUMATIC TIRES FOR LIGHT VEHICLES."
The risk
DUE TO AN ERROR AT THE FACTORY, THE AFFECTED VEHICLES WERE PRODUCED WITH SUMMER TIRES THAT ARE POSSIBLY NOT IN COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARDS 110 "TIRE SELECTION & RIMS" AND 139 "NEW PNEUMATIC TIRES FOR LIGHT VEHICLES." IN ADDITION, CUSTOMERS MAY BE UNAWARE THAT THEIR VEHICLE IS EQUIPPED WITH SUMMER PERFORMANCE TIRES. SUMMER TIRES HAVE DIFFERENT GRIP AND PERFORMANCE CHARACTERISTICS. THESE ISSUES MAY LEAD TO AN INCREASED RISK OF A CRASH.
The remedy
VOLKSWAGEN WILL NOTIFY OWNERS, AND REPLACE THE NONCOMPLIANT TIRES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

VOLKSWAGEN OF AMERICA, INC · up to 83 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 65.

VISIBILITY 13 20%
AIR BAGS 12 18%
ELECTRICAL SYSTEM 12 18%
VISIBILITY/WIPER 10 15%
STEERING 7 11%
ENGINE 6 9%
UNKNOWN OR OTHER 6 9%
STRUCTURE 5 8%
FUEL/PROPULSION SYSTEM 3 5%
SUSPENSION 3 5%
POWER TRAIN 2 3%
VEHICLE SPEED CONTROL 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2012 at 19.

2012 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE INDEPENDENT DEALER WHO SOLD HER THE VEHICLE WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V540000 (AIR BAGS). THE DEALER DID NOT PROVIDE THE RECALL HISTORY AND THE CONTACT HAD NOT CALLED A VOLKSWAGEN DEALER. THE CONTACT WAS CONCERNED ABOUT THE AIR BAGS WORKING PROPERLY. ON NOVEMBER 2, 2018, WHILE THE CONTACT WAS DRIVING 20 MPH, ANOTHER VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT APPLIED THE BRAKE PEDAL, BUT REAR ENDED THE OTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND BACK PAIN AND WAS TRANSPORTED BY AMBULANCE FOR

NHTSA complaint 11155981, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 100,000 miles

WHILE THE CAR WAS IN MOTION THE STEERING LOCKED UP, PREVENTING ANY KIND OF TURNING OF THE STEERING WHEEL, CAUSING A CATOSROPHIC CRASH INJURING THE DRIVER ON A CITY STREET.

NHTSA complaint 11350776. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 52,000 miles

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE PARKED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 15 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

NHTSA complaint 11054966. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

2012 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO GEAR SELECTOR SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS SET IN PARK, BUT ROLLED FORWARD INTO ANOTHER OF THE CONSUMER'S VEHICLES. THE CONSUMER STATED THERE WAS A RECALL, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED.*JS

NHTSA complaint 11308172. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? The accelerator pedal snapped/broke while driving the vehicle. Yes, it is available for inspection. How was your safety or the safety of others put at risk? I was not able to control the speed of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? No, not yet. I am trying to get it scheduled for VW service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they

NHTSA complaint 11715470, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
After getting in my car and turning on the ignition, I put my foot on the brake. After pulling the gear shift out of park and as I am taking my foot off the brake pedal, sometimes the car would jump a little as if has a glitch in the shifting from park to the next gear.

NHTSA complaint 11477281. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Volkswagen water pumps keeps failing. I had the first water pump fail at 61902 miles replaced on 22 Mar 2017. I then had to have another Volkswagen water pump put in my car replaced by a Volkswagen dealership at 82,229 miles on 4 Jan 2019. I am now back at the Volkswagen dealer for yet another new water pump for my car at 108000. These Volkswagen water pumps should not be failing like they are and unfortunately I have found no 3rd party water pump to install in my make and model of car to try to avoid these numerous breakdowns. Not only are the numerous water pump failures expensive to replace, I am afraid the failure of these Volkswagen water pumps may lead to a catastrophic engine

NHTSA complaint 11476778, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
PURCHASED THIS VEHICLE ON 05/19/ 2022 NO PRIOR ISSUES ALL SERVICE REQUIRMENTS COMPLETED FROM PRIOR CORPORATE OWNED COMPANY. SINCE MY PURCHASE BOTH HEADLIGHTS HAVE SPORADICALLY FALLEN OUT OF THEIR BRACKETS WHILE I'M DRIVING LEADING TO LOSS OF VISIBILTY DURING THE DAYTIME AND NIGHTIME. FIRST INCIDENT OCCURING ON 05/20/2022 AND THE SECOND INCIDENT OCCURING 07/05/2022. MAJOR SAFETY ISSUE AND CONCERN. NO SAFETY WARNINGS OR LIGHTS CAME ON ONCE THESE INCIDENTS TOOK PLACE.THIS HAS LEAD TO THE HEADLIGHTS BEING DAMAGED AND DENTS PLACED ON THE EXTERIOR OVER MY BEETLE WHEN THERE WAS NO PRIOR DAMAGE.

NHTSA complaint 11472612. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag replacement not available through Volkswagen after several months.

NHTSA complaint 11445818. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I received a recall notification dated Dec. 16, 2020 for my 2012 Volkswagen Beetle. The notification was for a replacement of the driver's side airbag which could explode due to high temperature or humidity. These condition exist on the Big Island of Hawaii where the car is located, but there are no VW dealerships on the Island of Hawaii. There are VW agencies on the islands of Oahu and Maui. I have been in contact with VW Customer Service. I receive regular call backs from a representative named Patrick. He has informed me that VW is still working to solve the problem. He once mentioned that perhaps the parts could be shipped to a another make of car dealership, but no action has been

NHTSA complaint 11433397, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Beetle

Model year Complaints Recalls Deaths
2019 14 3
2018 16 3
2017 15 3
2016 47 3
2015 83 5
2014 50 5
2013 90 6
2010 30 3

Other 2012 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst