2013 Audi A7

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

The risk

If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

The remedy

Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Volkswagen Group of America, Inc. · up to 139,249 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

The risk

A fuel leak in the presence of an ignition source, increases the risk of a fire.

The remedy

Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

Volkswagen Group of America, Inc. · up to 48,693 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

Volkswagen Group of America, Inc. · up to 28,249 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

The risk

An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

The remedy

Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

Volkswagen Group of America, Inc. · up to 21,074 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

The risk

A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

The remedy

Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Volkswagen Group of America, Inc. · up to 26,008 vehicles across all model years covered

crash · 30,000 miles

WHILE ATTEMPTING TO PARALLEL PARK, THE CAR JUMPED WITHOUT WARNING AND CRASHED INTO A BRAND NEW HEARSE IN FRONT OF A MORTUARY. APPLIED THE GAS PEDAL ONCE WITH NO RESPONSE, APPLIED AGAIN WITH A SURPRISE SURGE OF THE CAR AND CRASHED INTO THE HEARSE CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. I HAVE MADE AT LEAST 3 INQUIRIES OF THE DEALER SINCE OWNING THE CAR CONCERNING THE SURGING. I WAS GIVEN THREE DIFFERENT ANSWERS, RANGING FROM USING BOTH FEET (BRAKE AND GAS), FAULTY RUG DESIGN, AND SOMETHING TO DO WITH THE COMPUTER/ELECTRIC SYSTEM. AS I AM NOT AN ELECTRICIAN, I DIDN'T UNDERSTAND THE REASONS. I FEEL THIS CAR IS A POTENTIAL TERRIBLE ACCIDENT TO HAPPEN AND AM, FRANKLY, AFRAID FOR MY LADY AND …

NHTSA complaint 10640606, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash · 14,000 miles

WHILE ROLLING TO A STOP AT A LEFT HAND TURN SIGNAL AUTOMATIC GAS SAVER FEATURE TURNED VEHICLE OFF OR DEFAULTED PRIOR TO THE VEHICLE COMING TO A COMPLETE HALT. AUTOMATIC GAS SAVER FEATURE TURNS ENGINE OFF AT A STOP TO SAVE IDLING EMISSIONS AND FUEL CONSUMPTION. VEHICLE FROZE, BRAKES WERE HARD, STEERING LOCKED AND CAR VERY SLOWLY ROLLED INTO VEHICLE IN FRONT. AIR BAGS DID NOT DEPLOY POSSIBLY BECAUSE VEHICLE WAS COMPLETELY OFF. THIS HAPPENED THREE TIMES IN 22,000 MILES ONLY WHEN THE AUTOMATIC GAS SAVER FEATURE IS ON. THE FIRST TIME NO FAULT MESSAGE/CODE WAS NOTED DUE TO PANIC. THE SECOND AND THIRD TIMES A FAULT CODE/MESSAGE DISPLAYED ON THE DASH STATING "KEY NOT RECOGNIZED". THIS COULD OR …

NHTSA complaint 10649711, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 56,000 miles

The contact owns a 2013 Audi A7. The contact stated while driving at an unknown speed, the steering assist warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not serviced. The contact took the vehicle to independent mechanic and was informed that the electronic steering unit needed to be repaired. The vehicle was not repaired but the warning light was cleared from the system. The contact called the local dealer and made them aware of the diagnostic inquiry. The vehicle was not repaired. The contact stated on another occasion while driving 5 MPH, the steering assist warning light was illuminated and the steering …

NHTSA complaint 11456921, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Recall completed TWICE but manufacturer cannot keep their information updated correctly and claims the recall is open and WILL NOT COMPLETE THE RECALL WORK AT ANY DEALERSHIP!

NHTSA complaint 11659223. Filed by an owner and not verified by NHTSA or by us.

Internal engine oil leak

NHTSA complaint 11581472. Filed by an owner and not verified by NHTSA or by us.

An alert when I started my car stated that the steering system had a fault but it was ok to continue driving. Later that evening during my drive home, and about 20 miles from the start of the trip, the car then provided an alert for a steering system failure and to stop driving. The power steering appears to have stopped working - the car could only turn the wheels with great effort.

NHTSA complaint 11422768. Filed by an owner and not verified by NHTSA or by us.

100,000 miles

I HAVE HAD FOUR TIME WINDSHIELD CRACKS.. THERE WERE NO LARGE IMPACTS AND IT SEEMS THAT THE WINDSHIELD MATERIAL IS EXTREMELY BRITTLE AND UNSAFE. OTHER VEHICLES UNDER THE SAME DRIVING ROUTE AND SPEED HAVE NEVER HAD WINDSHIELD CRACKS, BUT MY AUDI HAS ENCOUNTERED FOUR. THIS SEEMS LIKE A DESIGN/MATERIAL DEFECT.

NHTSA complaint 11415507. Filed by an owner and not verified by NHTSA or by us.

78,000 miles

TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL WAS UNRESPONSIVE WHILE IN THE CENTER POSITION AND FELT DISCONNECTED AND UNSTABLE WHILE TURNING. THE DRIVER STATED THAT HE DID NOT ALWAYS FEEL IN CONTROL OF THE STEERING WHILE TURN IN EITHER DIRECTION FROM THE CENTER STEERING WHEEL POSITION. THE STEERING WHEEL SEEMED TO MOMENTARILY CEASED BEFORE RESPONDING WHILE TURNING. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA complaint 11407727. Filed by an owner and not verified by NHTSA or by us.