CSR

Audi · NHTSA safety record

2013 Audi Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2013 Audi Allroad have filed 13 safety complaints with NHTSA between February 2014 and February 2021. The most complained-about system is the steering, named in 7 of them (54%). The typical failure was reported at 72,500 miles, the median across the 10 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

AIR BAGS

14V667000 · October 24, 2014

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
The risk
If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
The remedy
Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.

Volkswagen Group of America, Inc. · up to 101,938 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

STEERING 7 54%
ENGINE 3 23%
ELECTRICAL SYSTEM 1 8%
FUEL/PROPULSION SYSTEM 1 8%
STRUCTURE 1 8%
SUSPENSION 1 8%
VISIBILITY 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 5.

2014 2018 2021
2014 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire · 67,100 miles

A CHECK ENGINE LIGHT AND "DTC" LIGHT CAME ON THE DASH WHILE DRIVING, BUT THE CAR HAD NO SYMPTOMS OF FAULT OTHERWISE. DURING ONE FOLLOWING DAY, I WAS IN THE GARAGE WHERE THE CAR WAS PARKED, WAS NOT RUNNING AND UNLOCKED WITH KEYS INSIDE, AND SMELLED AN ELECTRICAL FIRE. I OPENED THE HOOD AND FOUND A SOFTBALL SIZED FIRE BURNING FROM AN ELECTRICAL CONNECTOR COMING FROM THE SIDE OF THE ENGINE. AFTER PUTTING THE FIRE OUT, I FOUND A BLOWN 'ENGINE MANAGEMENT' FUSE WHICH MAY BE ORIGINALLY TRIGGERED THE DASHBOARD FAULTS. I COULD NOT DISCONNECT THE CONNECTOR BECAUSE IT HAS MELTED TOGETHER, BUT AM HOPING THE BLOWN FUSE WAS FOR THAT CIRCUIT SO NO ELECTRICITY IS FLOWING THROUGH.

NHTSA complaint 11386436. Filed by an owner and not verified by NHTSA or by us.

ENGINE

110,000 miles

TL* THE CONTACT OWNS A 2013 AUDI ALLROAD. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING CHAIN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS BEEN INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint 11394691. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

112,757 miles

SEE AUDI TECHNICAL SERVICE BULLETIN # 2043758/8. AUDI IS AWARE OF THE ISSUE AND HAS A FIX, BUT HAS NOT ISSUES A RECALL. PLEASE SEE ATTACHED DIAGNOSTIC PAPERWORK FUEL CAN VAPORIZE IN THE TANK RESULTING IN LOW FUEL PRESSURE AND DELIVERY RATE. THE SAFETY CONCERN IS THAT THIS COULD POTENTIALLY CAUSE A FUEL CUT WHICH COULD CAUSE THE CAR TO SUDDENLY LOSE POWER AND RAPIDLY DECREASE IN SPEED. SINCE THE BRAKE LIGHTS WOULD NOT ENGAGE IN THIS SCENARIO, A DRIVER BEHIND THE AFFECTED VEHICLE MAY NOT REALIZE WHAT IS HAPPENING; UNABLE TO STOP IN TIME, THE FOLLOWING VEHICLE MAY COLLIDE WITH THE AFFECTED VEHICLE. AFFECTED VEHICLE WILL LIKELY HAVE A CHECK ENGINE LIGHT SYMPTOM. THIS IS WHAT CAUGHT MY ATTENTION

NHTSA complaint 11302891, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
I OWN A 2013 AUDI ALLROAD. RECENTLY, I HAVE BEEN HAVING PROBLEMS WITH THE OUTER CV BOOT IN THE LEFT FRONT AND RIGHT FRONT OF THE VEHICLE. ON SEPTEMBER 27, 2018 WHILE STILL UNDER EXTENDED WARRANTY THE CV BOOT WAS REPLACED BY THE DEALER AT NO CHARGE. ON OCTOBER 4, 2019, THE RIGHT FRONT CV BOOT AND AXLE HAD TO BE REPLACED. THE REPAIR WAS COMPLETED OUT OF WARRANTY BY A REPAIR SHOP. THE SHOP NOTED GREASE LEAKING FROM THE LEFT FRONT AXLE BOOT, THE VERY SOMEONE THAT HAD BEEN REPAIR IN SEPTEMBER 2018. I BROUGHT THE VEHICLE BACK TO AUDI LAST WEEK AND THEY MADE A COURTESY REPAIR EVEN THOUGH THE REPAIR MADE IN SEPTEMBER 2018 WAS BEYOND THE WARRANTY PERIOD FOR REPAIR AND A SERVICE CONSULTANT SAID THAT

NHTSA complaint 11268929, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
VARIABLE RESISTANCE TO TURNING STEERING WHEEL WHEN BOTH STATIONARY AND IN MOTIONL INCREASING IN SEVERITY OVER TIME CONSISTENT WITH THE ISSUE EXPERIENCED BY MANY OTHER DRIVERS OF 2013 AND 2013 AUDIS.

NHTSA complaint 11218943. Filed by an owner and not verified by NHTSA or by us.

ENGINE

100,200 miles

ON FEB. 14TH 2019 I TOOK MY AUDI IN FOR A CAMPAIGN RECALL FOR "AFTER RUN PUMP" AND "AUX HEATER". I GOT THE CAR BACK ON FEB. 22ND 2019 (OVER A WEEK IN THE SHOP). ON MAR. 3RD 2019 I DROVE 40 MILES HOME FROM WORK AND STOPPED FOR GAS WITHOUT ANY ISSUES. UPON GETTING TO MY DRIVEWAY AND PUT THE CAR IN REVERSE AND BACKED HALFWAY UP MY DRIVEWAY, THE CAR ENGINE MADE A LAUD NOISE AND STOPPED. THE CABIN FILED WITH SMOKE AND SMOKE WAS COMING OUT FROM UNDER THE HOOD. I GOT OUT AND GRABBED A FIRE EXTINGUISHER BUT DID NOT USE IT. THERE WAS NOT WARNING PRIOR TO THE INCIDENT. THIS HAPPEN AT 3:40 PM AND THE CAR WAS TOWED TO THE DEALER AT 6:34 PM. AUDI CALLED THE NEXT DAY AT 4:04 PM WITH THE NEWS THAT THE

NHTSA complaint 11184784, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2013 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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