2013 Land Rover Range Rover

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

The risk

Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.

The remedy

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.

Jaguar Land Rover North America, LLC · up to 6,211 vehicles across all model years covered

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

The risk

The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.

The remedy

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.

Jaguar Land Rover North America, LLC · up to 65,385 vehicles across all model years covered

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.

The risk

If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.

The remedy

Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.

Jaguar Land Rover North America, LLC · up to 65,372 vehicles across all model years covered

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.

The risk

If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.

The remedy

Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.

Jaguar Land Rover North America, LLC · up to 61,793 vehicles across all model years covered

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.

The risk

If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.

The remedy

Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.

Jaguar Land Rover North America, LLC · up to 29,311 vehicles across all model years covered

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Range Rover vehicles. In the affected vehicles, due to insufficient clearance, the Supplemental Restraint System (SRS) connector located in the driver and front passenger side seat of the vehicle may become disconnected.

The risk

If the connector becomes disconnected, the driver and/or passenger seat side air bag may not function. In the event of a crash necessitating side air bag deployment, the seat occupant is at an increased risk of injury.

The remedy

Land Rover will notify owners, and dealers will modify the area around the connector to prevent it from becoming disconnected, free of charge. The recall began on January 16, 2014. Customers may contact Land Rover at 1-800-637-6837, Option 9. Land Rover's number for this recall is P037.

Jaguar Land Rover North America, LLC · up to 3,912 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Closed engineering analysis · opened July 2, 2018 · closed October 17, 2019 · led to recall 19V390000

the latches, locks and linkages

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

Closed recall query · opened August 4, 2017 · closed July 3, 2018

the latches, locks and linkages

On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.

crash · 13,000 miles

I GOT OUT OF THE EVOQUE WITH IT RUNNING AND THE DOOR OPEN. WHEN I CAME WALKING BACK THE CAR WAS GOING UP THE ROAD BY ITSELF IN REVERSE. IT HIT A MAILBOX THAT STOPPED IT. IT COULD HAVE HIT KIDS THAT ARE USUALLY IN THE AREA. LR/RR LOOKED AT IT FOR TWO WEEKS THEN TOLD ME I MUST HAVE LEFT IT IN REVERSE AND GOT OUT OF THE SUV SOMEHOW BEFORE IT MOVED. THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. WHEN I GOT IN THE SUV AFTER IT HIT THE MAILBOX IT WAS STILL IN PARK. LONG STORY SHORT IS LR/RR IS DOING NOTHING FOR US. NOW THE BODY SHOP IS TELLING US THE REPAIR PARTS THAT I HAVE TO PAY FOR WILL TAKE UP TO ONE YEAR TO GET IN. WE HAVE BEEN OVER 60 DAYS AND STILL THEY HAVE NO ETA FOR THE PARTS. WHAT A …

NHTSA complaint 10631673, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Fuel tanks shields have rotted. I have researched this and it appears that the reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it’s given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place.

NHTSA complaint 11730554. Filed by an owner and not verified by NHTSA or by us.

The metal gas tank shroud (cover) on the bottom of the car is completed rotted away and there is no longer anything protecting the gas tank from rupture. This was brought to my attention by an automotive service center as well as my own visual inspection. My understanding this shroud not only protects the tank but also helps support it to the car.

NHTSA complaint 11715268. Filed by an owner and not verified by NHTSA or by us.

Door latch is not locking door in place, yes it is available for inspection. Our safety is at risk due to the door will always be open and it is unlatched if driven. There is a potential hazard to other vehicles on streets and the highway due to this problem. Contacted dealer in San Antonio Texas to report the problem they indicated no recalls and they did not seem interested in the matter. The problem has not been confirmed by the dealer. The vehicle has not been inspected by the manufacturer or others. No warning or indication of a problem prior to the failure.

NHTSA complaint 11606582. Filed by an owner and not verified by NHTSA or by us.

112,000 miles

The contact owns a 2013 Land Rover Range Rover. The contact stated that the driver's side front door failed to lock. The contact was unable to lock the door electronically or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V385000 (Latches/Locks/Linkages). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 112,000.

NHTSA complaint 11532080. Filed by an owner and not verified by NHTSA or by us.

78,000 miles

TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER. THE CONTACT STATED WHILE DRIVING 10 MPH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LAND ROVER NORTH ATLANTA (1505 MANSELL RD, ALPHARETTA, GA 30009, (770) 587-2000) WHERE IT WAS DIAGNOSED WITH NEEDING THE WIRING HARNESS FOR THE FRONT PASSENGER?S SIDE AIR BAGS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V607000 (AIR BAGS) HOWEVER, THE DEALER STATED THE RECALL REPAIR WAS ALREADY COMPLETED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. *BF CONSUMER STATED WIRING …

NHTSA complaint 11394436, quoted in part. Filed by an owner and not verified by NHTSA or by us.