CSR

Jaguar · NHTSA safety record

2014 Jaguar XJ

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2014 Jaguar XJ have filed 11 safety complaints with NHTSA between September 2014 and September 2025. The most complained-about system is the engine, named in 4 of them (36%). The typical failure was reported at 64,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

14V741000 · November 19, 2014

The defect
Jaguar Land Rover North America (Jaguar) is recalling certain model year 2014-2015 Jaguar XJ vehicles manufactured February 6, 2014, to July 23, 2014. In the affected vehicles, the brake line junctions under the vehicle may leak brake fluid.
The risk
A brake fluid leak may reduce the vehicle's braking ability, requiring additional distance to stop the vehicle, thereby increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will inspect the brake line junctions, tightening them as necessary, free of charge. The recall is expected to begin on January 16, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J048.

Jaguar Land Rover North America, LLC · up to 1,571 vehicles across all model years covered

SUSPENSION:REAR

14V157000 · March 31, 2014

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
The risk
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
The remedy
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

Jaguar Land Rover North America, LLC · up to 297 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

ENGINE 4 36%
STEERING 2 18%
VEHICLE SPEED CONTROL 2 18%
AIR BAGS 1 9%
ENGINE AND ENGINE COOLING 1 9%
POWER TRAIN 1 9%
SERVICE BRAKES 1 9%
SUSPENSION 1 9%
VISIBILITY/WIPER 1 9%
WHEELS 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 2.

2014 2025
2014 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · 24,748 miles

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,748. THE VIN WAS UNAVAILABLE.

NHTSA complaint 10661613. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · 15,665 miles

BACKED CAR OUT OF GARAGE ONTO DRIVEWAY. PASSENGER SIDE MIRROW WAS NOT IN PROPER POSITION. PUT VEHICLE IN PARK AND LEFT ENGINE RUNNING. WALKED AROUND CAR AND WHEN I TOUCHED MIRROR VEHICLE STARTED MOVING FORWARD. JUMPED IN PASSENGER DOOR AND LEANING ACROSS CONSOLE PUT HAND ON BRAKE. BOTH DOORS SLAMMED SHUT AND WERE DAMAGED AS DOORS HIT GARAGE FRAME.REACHED UP WITH OTHER HAND AND SHUT ENGINE OFF. A FEW YEARS AGO I HAD AN ISSUE WHERE THE CAR WAS STOPPED AT A LIGHT AND WHEN I TOOK FOOT OFF BRAKE AND TOUCHED THE GAS THE CAR WOULD NOT MOVE. THIS WAS A SOFTWARE ISSUE AND DEALER HAD TO REPROGRAM SO IT DID NOT HAPPEN AGAIN. THIS SEEMS TO BE THE REVERSE WHERE THE ENGINE WAS IN PARK BUT STARTED MOVING

NHTSA complaint 11377161, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 82,903 miles

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT A NEW WATER PUMP AND COOLING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERCOOLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,903.

NHTSA complaint 11141806. Filed by an owner and not verified by NHTSA or by us.

STEERING

towed · 100,000 miles

The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

NHTSA complaint 11686191. Filed by an owner and not verified by NHTSA or by us.

STEERING
Sudden loss of power steering while driving at 40 to 50 mph followed by engine stalling on highway

NHTSA complaint 11686880. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2014 Jaguar XJ. The contact stated while driving at various speeds, the low coolant warning light would appear on the instrument panel. The contact stated that she had initially taken the vehicle to an independent mechanic where it was diagnosed with a coolant leak. Despite the repair, the failure immediately recurred. The vehicle was next taken to a dealer where the damaged coolant hose was replaced. Several other unknown repairs were performed on the vehicle; however, the failure returned soon after the repairs. The contact then took the vehicle to two other independent mechanics where they both confirmed the coolant leak failure; however, the failure remained after

NHTSA complaint 11431096, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

64,000 miles

CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021

NHTSA complaint 11407466. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jaguar XJ

Model year Complaints Recalls Deaths
2016 8 2
2013 8 3
2011 16 3

Other 2014 Jaguar models

Every Jaguar on this site — 21 vehicles, 105 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst