CSR

Jaguar · NHTSA safety record

2014 Jaguar XF

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

0

Crashes

2

Fires

0

Injuries

1

Deaths

Owners of the 2014 Jaguar XF have filed 11 safety complaints with NHTSA between July 2014 and October 2022. The most complained-about system is the engine, named in 4 of them (36%). The typical failure was reported at 38,500 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V010000 · January 8, 2018

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

Jaguar Land Rover North America, LLC · up to 16,532 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

16V796000 · November 1, 2016

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The recall is expected to begin January 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J077.

Jaguar Land Rover North America, LLC · up to 5,081 vehicles across all model years covered

STEERING:HYDRAULIC POWER ASSIST SYSTEM

16V137000 · March 7, 2016

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 16, 2012, to June 15, 2015 and equipped with 2.0L GTDi engines. The retaining bolt for the Front End Auxiliary Drive (FEAD) idler pulley on the engine may fail resulting in a loss of power steering assist.
The risk
A loss of power steering assist may increase the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will replace the FEAD pulley assembly, free of charge. Owners were sent interim notifications on May 28, 2016. This recall began July 1, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J061.

Jaguar Land Rover North America, LLC · up to 6,938 vehicles across all model years covered

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

14V390000 · July 1, 2014

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF (XFR-S) vehicles manufactured July 2, 2013, to April 11, 2014. A component within the Power Assist Steering system (PAS) may collapse and restrict fluid flow within the PAS hose causing a loss of power steering.
The risk
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will install an improved PAS hose, free of charge. the recall began on August 6, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J042.

Jaguar Land Rover North America, LLC · up to 81 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FLUID

14V291000 · June 2, 2014

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF vehicles manufactured October 18, 2012, through February 25, 2014. In the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. This condition may cause the brake pipe to wear through and leak brake fluid.
The risk
Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.
The remedy
Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. The recall began on August 1, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J036.

Jaguar Land Rover North America, LLC · up to 68 vehicles across all model years covered

ENGINE AND ENGINE COOLING

14V181000 · March 31, 2014

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 and 2014 XF 2.0L GTDi vehicles manufactured May 2013 through October 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.
The risk
If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.
The remedy
Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall is scheduled to begin in late May 2014. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034. Note: This recall is an expansion of recall 13V-341.

Jaguar Land Rover North America, LLC · up to 1,589 vehicles across all model years covered

SUSPENSION:REAR

14V157000 · March 31, 2014

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
The risk
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
The remedy
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

Jaguar Land Rover North America, LLC · up to 297 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

ENGINE 4 36%
FUEL/PROPULSION SYSTEM 4 36%
AIR BAGS 2 18%
ELECTRICAL SYSTEM 2 18%
STEERING 2 18%
SERVICE BRAKES 1 9%
UNKNOWN OR OTHER 1 9%
WHEELS 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 3.

2014 2019 2022
2014 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 death · fire · 40,000 miles

TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNED A 2014 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE VEHICLE CAUGHT ON FIRE AS THE DRIVER WAS STILL IN THE VEHICLE. THE FIRE DEPARTMENT WAS AT THE SCENE AND MOST LIKELY EXTINGUISHED THE FIRE BUT THAT INFORMATION WAS UNCERTAIN. THE DRIVER WAS PULLED OUT OF THE VEHICLE BY BYSTANDERS AND TAKEN TO THE HOSPITAL. THE DRIVER REMAINED AT THE HOSPITAL WHERE IT WAS CONFIRMED THAT THEY SUSTAINED 30% OF BODILY BURNS AND PASSED AWAY THE FOLLOWING DAY. THE POLICE DEPARTMENT WAS PRESENT BUT IT WAS UNKNOWN IF A REPORT WAS FILED. THE VEHICLE WAS TAKEN VIA FLATBED TO AN INDEPENDENT FACILITY. THE DEALER AND THE MANUFACTURER WERE NOT

NHTSA complaint 11244188, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 23,000 miles

UNEXPLAINED FIRE: VEHICLE WAS BEING DRIVEN TO WORK. UPON PULLING IN TO THE PARKING LOT, DRIVER NOTICES BURNING SMELL. DRIVER PARKS, BYSTANDER APPROACHES DRIVER TO ALERT THAT THE VEHICLE IS ON FIRE. DRIVER EXITS VEHICLE AND NOTICES A FIRE UNDER THE PASSENGER SIDE OF THE VEHICLE, APPROXIMATELY 1.5FT IN DIAMETER. LIQUID IS SPILLING ONTO THE GROUND AND CATCHING ON FIRE. DRIVER PROCEEDS TO WORK SECURITY DESK TO CALL FIRE DEPARTMENT. CAR IS NOW ENVELOPED IN FLAMES (~15FT). FIRE SPREADS TO VEHICLE IN FRONT OF THE JAGUAR. FIRE CAUSES DAMAGE TO A TOTAL OF 4 VEHICLES AND THE ASPHALT. FIRE DEPARTMENT EXTINGUISHES THE FIRE AND VEHICLE IS TOWED. THE JAGUAR WAS DEEMED A TOTAL LOSS. THE JAGUAR HAD BEEN

NHTSA complaint 11170734, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

100,000 miles

The contact owns a 2014 Jaguar XF. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint 11487619. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was driving at a high speed. 65 mph and went to accelerate to pass another vehicle and when I pushed the gas there was no power, the steering wheel locked up and I went off the side of the barley missing the ditch and then stopped. The i tried to restart it and the check engine light came of and after a couple attempts I had to have it towed to Jaguar of tacoma. My car is a 2024 with only 46000 miles on it. This shouldn’t be happening. I have to other vehicle to drive. I commute for work so I need a reliable car, which I did my research and thought this was one.

NHTSA complaint 11479328. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I took my car for the 35000 mile service and I am needing to replace the lower coolant outlet Y pipe, which has been recalled on Jaguars the same year and manufacturing plant as mine. The part nu,nets are the same ones on the recall. Also the brake axle.? Which I think there may have been a recall. I do t know if you have had any other complaints on this matter, but I feel Jaguar should acknowledge it may have more cars that are defective and fix them.

NHTSA complaint 11447904. Filed by an owner and not verified by NHTSA or by us.

ENGINE

98,880 miles

IN OCTOBER 2014, I PURCHASED A JAGUAR XF MODEL, THE CAR WAS USED AS AN EXECUTIVE DEMO FOR THREE MONTHS PRIOR TO MY PURCHASE. OVER THE YEARS, I HAVE SERVICED THE VEHICLE AT THE DEALERSHIP ONLY, THE CAR HAS EXCELLENT SERVICE RECORDS, AND HAS NEVER BEEN SERVICED ANYWHERE ELSE. ON 01/02/2020, THE 96,000 MILES SERVICE APPOINTMENT WAS DONE ON THE VEHICLE. ON MONDAY, JANUARY 27,2020, I WAS DRIVING HOME FROM WORK AND I HEARD A KNOCKING SOUND, I PULL OVER TO GET OFF THE HIGHWAY EXIT AND THE CAR LOSES ALL POWER. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. SEVERAL DAYS LATER THE DEALERSHIP INFORMED ME THAT THE CAR'S ENGINE WAS COMPLETELY LOCKED UP AND THAT IT WOULD BE $20,000 TO FIX THE CAR, THE DEALER

NHTSA complaint 11309178, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).

NHTSA complaint 11301380. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jaguar XF

Model year Complaints Recalls Deaths
2015 19 5
2013 34 12
2012 38 5
2011 80 4
2010 106 10

Other 2014 Jaguar models

Every Jaguar on this site — 21 vehicles, 105 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst