Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 31 safety complaints
about the 2014 Toyota Venza with the US government. Of those, 6 describe a crash, 2 people were injured and no death is recorded. One recall campaign is open against it, covering the air bags.
The most complained-about system is the air bags,
named in 6 complaints, 19% of the total.
The typical failure was reported at 8,000 miles,
the median across the 21
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers April 2014 to June 2026 · How this is counted
What is on file
31 complaints on file
31
Complaints
6
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
AIR BAGS 6 · 19%
6 19%
UNKNOWN OR OTHER 4 · 13%
4 13%
VEHICLE SPEED CONTROL 4 · 13%
4 13%
POWER TRAIN 3 · 10%
3 10%
SERVICE BRAKES 3 · 10%
3 10%
STEERING 3 · 10%
3 10%
SUSPENSION 3 · 10%
3 10%
FUEL/PROPULSION SYSTEM 2 · 6%
2 6%
STRUCTURE 2 · 6%
2 6%
VISIBILITY 2 · 6%
2 6%
BACK OVER PREVENTION 1 · 3%
1 3%
ELECTRICAL SYSTEM 1 · 3%
1 3%
048
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 31.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2014 at 6.
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2014 Toyota VENZA, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.3%
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
The risk
Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
The remedy
Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Toyota Motor Engineering & Manufacturing · up to 279,040 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
POWER TRAIN
1 injured · crash · 200 miles
TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS FROM PARK TO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT RUSHED TO THE CAR TO DEPRESS THE SERVICE BRAKE PEDAL HOWEVER, THE DRIVER'S SIDE WHEEL RAN OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS TAKEN TO A NEARBY HOSPITAL WHERE IT WAS DETERMINED THAT THE CONTACT SUSTAINED SOFT TISSUE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WAS THE RESULT OF TOO MUCH PRESSURE ON THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.
NHTSA complaint 10594267. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
1 injured · crash · 5,900 miles
AT 55 MPH THE VEHICLE, WITH THE BEST EFFORTS OF THE DRIVER, WOULD NOT STOP AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS UNABLE TO STOP AND THE CRASH RESULTED FROM THIS FAILURE. *TR
NHTSA complaint 10671666. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
crash · towed
My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didn’t deploy allowing her head to break the side window. The recall for the side airbag had been completed.
NHTSA complaint 11691982. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
crash · 500 miles
TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A GARAGE WITHOUT WARNING. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
NHTSA complaint 10663994. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
I received a safety recall notice (21TA01) from Toyota for non-deployment of airbags. I scheduled an appointment with Kendall Toyota in Eugene, Oregon. They called me and told me they had to keep my car overnight because they had to special order the part (part # 04001-0590T). The SRS Warning Check Airbag system has been flashing on my dashboard when I have a passenger in my car. The day I dropped the car off they sent me a text trying to add $2000+ in additional services of which I declined as my car only has 89k miles on it and these services were suggested before 125k miles. The next day I receive a text saying my car is ready for pick up. So I went and I picked up the car and the only …
NHTSA complaint 11743336, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.
NHTSA complaint 11718020. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION
130,000 miles
The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.
NHTSA complaint 11584918. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
I called the dealership in Feb 2022 to have recall done and was told they were ordering the parts but have not heard from them.
NHTSA complaint 11544329. Filed by an owner and not verified by NHTSA or by us.
STEERING
The vehicle started to exhibit a popping or clunking sound in the steering Column after 125,000 miles. Was told it was not dangerous and continued to drive while albeit was still distracting. At 165,000, the sound became extremely loud at hwy speeds of 70-80mph and cause the steering wheel to shake and pull to the left. Took to mechanic who told me to take it to dealer. Dealer immediately knew what the problem was but was told I would have to replace the entire steering column because there was no way access the bushing otherwise. It was 15$ EPS bushing/damper that had literally worn down to nothing cause the power steering motor to vibrate on the steering column when going over bumps and …
NHTSA complaint 11536607, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed April 13, 2021.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst