CSR

Volvo · NHTSA safety record

2014 Volvo S60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2014 Volvo S60 have filed 25 safety complaints with NHTSA between October 2013 and December 2025. The most complained-about system is the engine, named in 12 of them (48%). The typical failure was reported at 31,000 miles, the median across the 12 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V849000 · November 26, 2019

The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Car USA LLC · up to 144,937 vehicles across all model years covered

ELECTRICAL SYSTEM

13V377000 · August 21, 2013

The defect
Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.
The risk
Malfunctioning head lamps and/or turn signals increase the risk of a crash.
The remedy
Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.

Volvo Cars of N.A., LLC · up to 7,767 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ENGINE 12 48%
ELECTRICAL SYSTEM 3 12%
VEHICLE SPEED CONTROL 3 12%
TIRES 2 8%
UNKNOWN OR OTHER 2 8%
VISIBILITY/WIPER 2 8%
WHEELS 2 8%
AIR BAGS 1 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 4%
EXTERIOR LIGHTING 1 4%
LATCHES/LOCKS/LINKAGES 1 4%
POWER TRAIN 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 3.

2013 2014 2025
2013 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

1 injured · 55,600 miles

BD44 SRS AIR BAG TRIM HAS BECOME LOOSE ON THE BACK OF THE STEERING WHEEL RESULTING IN A SHARP HARD PLASTIC BEING EXPOSED RESULTING IN THE DRIVER CUTTING HIS FINGER ( DRAWING BLOOD) WHILE DRIVING ON THE HIGHWAY. SIGNIFICANTLY DISTRACTED THE DRIVER AS HE REMOVED ONE HAND FROM THE WHEEL IN RESPONSE TOM THE CUT. APPARENTLY THE GLUE FOR THE TRIM IS INADEQUATE TO KEEP IT SAFELY SECURED.

NHTSA complaint 11067193. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 17,000 miles

TL* THE CONTACT OWNS A 2014 VOLVO S60. WHILE ENTERING A COMMERCIAL GARAGE AND SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THEN TAKEN TO A DEALER. THE DEALER DIAGNOSED THAT THE ELECTRONIC IGNITION SYSTEM AND BATTERY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA complaint 10949908. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 58,582 miles

ON 7/21/2019, MY 2014 VOLVO S60 (WITH 58,582 MILES) WOULD NOT START. THERE WERE NO ERROR LIGHTS, AND I HAD MY VEHICLE FULLY SERVICED IN APRIL 2019. I HAD ALSO DRIVEN MY CAR THE DAY BEFORE, AND THERE WERE NO ISSUES. I CALLED MY ROADSIDE SERVICE COMPANY AND HAD MY BATTERY CHECKED, BUT THE BATTERY WAS NOT THE ISSUE. I HAD TO TOW MY CAR TO A REPAIR SHOP. THE FIRST REPAIR SHOP STATED THAT THE 'SERPENTINE BELT FAILED AND WORKED ITS WAY INTO THE TIMING COVER, CAUSING THE TIMING BELT TO BECOME MISALIGNED. THIS CONDITION CAUSED THE VALVES IN THE CYLINDER HEAD TO CONTACT THE PISTONS AND BENT THE VALVES. CAR HAS NO COMPRESSION. WILL REQUIRE CYLINDER HEAD REPLACEMENT.' THIS FACILITY INDICATED THAT I

NHTSA complaint 11290759, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My Volvo S60 has developed excessive oil consumption consistent with the condition described in Volvo’s “Engine Oil Consumption” extended-warranty notice. I only received this notice after my vehicle had already passed the 8-year/100,000-mile eligibility period, preventing me from accessing the program intended for this defect. I visited an authorized Volvo dealer regarding the oil-consumption issue, and the dealer recommended performing Volvo’s official oil-consumption test. Before authorizing the test, I asked Volvo to cover the cost and confirm reimbursement eligibility. Volvo declined these requests, requiring me to pay for the test and any related repairs. I proceeded with the official

NHTSA complaint 11704130, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Vehicle Make/Model/Year: 2014 Volvo S60 Mileage at Failure: 111,000 Incident Description: I am reporting a complete engine failure in my 2014 Volvo S60 due to excessive oil consumption, a known defect in these models as documented in Volvo’s Quality Bulletin P10207. I purchased this vehicle used only 7 months ago, unaware of this defect. There was no notification of any warranty extension or known issue, and the vehicle showed no signs of oil leakage —it simply failed. Volvo has refused to assist me because the vehicle is now beyond 100,000 miles and 8 years, despite their documented acknowledgment of this design flaw. This is a serious safety issue that could have resulted in an accident

NHTSA complaint 11669402, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
As part of routine scheduled maintenance for this car, it was determined that there is excessive oil consumption occurring in the engine which requires the piston rings to be replaced. In conversations with the Volvo dealership and other Volvo repair facilities, this appears to be a known issue with this make and model of Volvo. I purchased this car from the Volvo dealership and have taken it back to the dealership for every scheduled maintenance/servicing recommendation. An engine failure of this type with this low of mileage is concerning. Volvo has apparently acknowledged this issue for this make and model and has paid for the required repairs in some cases. I want to raise this issue so

NHTSA complaint 11572932, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
1. The engine has been compromised due to excessive oil consumption for at least half the life of the vehicle. The oil level was detected y a Volvo mechanics being 4 quarts low despite the vehicle not being due for an oil change for another 2,200 miles. At that time, the vehicle was still under extended warranty 2. Had the low oil level not been detected , I would have run out of oil on the freeway and the engine would have caught fire 3. I monitored oil consumption over 5 months and documented significant consumption on the order of 1 quart over 500 miles 4. I opened a case with Volvo in Feb. 2021, and I was sent to one of their dealers for an oil consumption test. The service dealer

NHTSA complaint 11563613, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was driving my car and one day I got a warning to stop car immediately that there was no oil. I get regular oil changes and maintenance. I checked the oil and it was empty. There are no leaks, nothing burning out of the exhaust. I added oil and 2 weeks later same warning, I have to add oil 1-2 times a month. I took the car to Volvo and they couldn’t find an issue. I took the car to family mechanic and he said there is a known issue w Volvo cars pistons rings going bad and causing oil to burn. He said there is a class action law suit about this very thing. I took the car back to Volvo dealer and they found the issue and want $8000 to correct it. Volvo knows about their faulty piston rings.

NHTSA complaint 11525152, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine oil pressure sensor is not activated in my 2014 volvo s60 software, also combined with what i found out was a known issue of excessive oil. My car engine oil pressure got too low, and there was no warning displayed in the Driver Information Module (DIM). the car started stalling while driving and i almost had a crash. I found out there was a recall on the 2012 volvo S60 but there was none on my 2014 which had the same issue. I have since taking the car to the dealership and not only did i almost lose my life in a crash i was also told the engine was permanently damaged. i have reported the case to volvo they need to expand the years the recall was on and also need to fix my

NHTSA complaint 11521564, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo S60

Model year Complaints Recalls Deaths
2024 18 3
2022 15 4
2020 10 4
2019 24 4
2017 15 5
2016 25 4
2015 57 2
2013 86 4
2012 121 8

Other 2014 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst