CSR

Volvo · NHTSA safety record

2017 Volvo S60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

15

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2017 Volvo S60 have filed 15 safety complaints with NHTSA between February 2018 and October 2025. The most complained-about system is the body structure, named in 3 of them (20%). The typical failure was reported at 42,427 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V849000 · November 26, 2019

The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Car USA LLC · up to 144,937 vehicles across all model years covered

AIR BAGS

17V127000 · March 1, 2017

The defect
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
The risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
The remedy
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.

Volvo Car USA LLC · up to 112 vehicles across all model years covered

AIR BAGS

16V918000 · December 21, 2016

The defect
Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
The risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
The remedy
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.

Volvo Car USA LLC · up to 376 vehicles across all model years covered

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

16V798000 · November 2, 2016

The defect
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
The risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Volvo Car USA LLC · up to 74,027 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 15.

UNKNOWN OR OTHER 6 40%
STRUCTURE 3 20%
LATCHES/LOCKS/LINKAGES 2 13%
ENGINE 1 7%
SEAT BELTS 1 7%
SERVICE BRAKES 1 7%
TIRES 1 7%
VISIBILITY 1 7%
WHEELS 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

2018 2022 2025
2018 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 injured · 42,427 miles

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

NHTSA complaint 11456112. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

NHTSA complaint 11424188. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

80,000 miles

The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred

NHTSA complaint 11690847, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.

NHTSA complaint 11681059. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to

NHTSA complaint 11608030, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Multiple doors unexpectedly open. Door latches do not lock.

NHTSA complaint 11588561. Filed by an owner and not verified by NHTSA or by us.

TIRES
4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

NHTSA complaint 11565850. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

NHTSA complaint 11514353. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo S60

Model year Complaints Recalls Deaths
2024 18 3
2022 15 4
2020 10 4
2019 24 4
2016 25 4
2015 57 2
2014 25 3
2013 86 4
2012 121 8

Other 2017 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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